Holiday Inn Express & Suites Harrisonburg – University Area by IHG
4.3239 reviews
Business Details
About
HotelConference CenterBusiness Meeting Locations
New Hotel in Harrisonburg, Virginia near James Madison University
Welcome to the brand new Holiday Inn Express & Suites Harrisonburg - University Area. We are less than 2 miles from James Madison University and located directly off Interstate-81 at Exit 247-A, bringing local businesses and attractions to our doorstep. And, of course, the breathtaking sights of Shenandoah National Park awaits you along the historic Skyline Drive.
Our attentive team and excellent facilities cater to the needs of corporate travelers. Companies like SYSCO, Walmart Distribution, Merck, Tenneco, MillerCoors and Pilgrims Pride are all near our hotel's property in Harrisonburg.
Our accommodations also offer free Wi-Fi, parking and hot breakfast. Maintain your workout routine at our 24-hour Fitness Center or relax in our indoor swimming pool. Each room is equipped with a microwave, mini-refrigerator, Keurig, large wall mounted TV, numerous plug outlets and in-room safe. Suites also include a pull out sofa bed.
Location
Holiday Inn Express & Suites Harrisonburg – University Area by IHG
196 Burgess Road, Harrisonburg, VA
22801, United States
Hours
Reviews
4.3
239 reviews
5 stars
163
4 stars
39
3 stars
8
2 stars
6
1 star
23
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained and spotless.
Staff Performance
While many reviews highlighted friendly and helpful staff, there were notable complaints about management's unprofessional behavior and lack of empathy towards guests, particularly first responders.
Breakfast Quality
Feedback on breakfast was mixed; some enjoyed it while others found it lacking in variety and quality, with specific complaints about coffee availability and food freshness.
Location
Guests appreciated the hotel's convenient location near shopping and dining options, as well as easy access to the highway.
Room Comfort
The comfort of the beds received positive remarks, but there were complaints about noise levels and issues with room amenities.
- NOnight owlOct 29, 20254.0My go to hotel when staying in Richmond. A bit far from downtown but there is good bus (GRTC Pulse) connection which has been free since Covid.
- JPJeff and Jill PeacockSep 30, 20251.0Manager scolded an employee in front of guests during our breakfast for only helping another employee. Maybe he left his duties to do so. I don’t know. But the manager’s actions was not that of a leader and was very unprofessional. The manager also refused to turn on the volume of the tv when we asked. An email response we received from the hotel was the manager does not agree with current news events and refuses to turn on the volume. The response also states we were telling untruths about the manager’s behavior towards the other employee. We have no motive to lie. All staff members were terrific but the manager. We are just amazed how a hotel will accuse their guests of lying with no justification.
- BWBob WehrleSep 24, 20254.0Great location! This property must be new since it appears to have updated amenities and a fresh look. We enjoyed our corner room. Lots of windows and light.
- DRDL RSep 15, 20255.0We only spent one night here but our room was immaculately clean. The WiFi connection was good. The breakfast could have been warmer but the coffee was amazing. The location is very convenient for food and shopping.
- SMSusan McLaughlinAug 31, 20254.0Good place to stop for overnight. Hotel is relatively new so hopefully it will be kept up. Reasonable price and good location.
Frequently Asked Questions About Holiday Inn Express & Suites Harrisonburg – University Area by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Harrisonburg – University Area?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is free breakfast available at this hotel?
Yes, free buffet breakfast is provided for guests.
Does the hotel offer free Wi-Fi and parking?
Yes, free Wi-Fi is available in public areas and free parking is provided for guests.
Are pets allowed at Holiday Inn Express & Suites Harrisonburg – University Area?
No, pets including cats and dogs are not allowed on the property.
Does the hotel have facilities for business travelers?
Yes, the hotel provides a business center and a meeting room for corporate needs.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and has accessible parking available.
What recreational facilities are available at the hotel?
Guests can enjoy a free fitness center, an indoor pool, and a hot tub on the premises.
Are there enhanced cleaning and safety measures in place at the hotel?
Yes, the hotel uses commercial grade disinfectants, has enhanced cleaning of common and guest areas, offers sanitizer, contactless check-in/out, and practices safe food handling.
What nearby restaurants can guests visit around the hotel?
Guests can visit nearby restaurants such as Bob Evans, Vinny's Italian Grill & Pizzeria, QDOBA Mexican Eats, Texas Roadhouse, and The Ridge Room for dining options.
What nearby stores and services are available for guests' convenience?
Nearby, guests will find Bed Bath & Beyond for kitchen and home goods, Walmart Pharmacy for medical needs, UPS Alliance Shipping Partner for shipping services, and LibertyX Bitcoin ATM for currency exchange.
Are there other hotels nearby for comparison or alternative stays?
Yes, nearby hotels include Hyatt Place Harrisonburg, Quality Inn Harrisonburg I-81, Sleep Inn & Suites Harrisonburg Near University, and Courtyard by Marriott Harrisonburg.