Holiday Inn Express & Suites Harrisonburg – University Area by IHG

4.3
243 reviews

About

HotelConference CenterBusiness Meeting LocationsHoliday Inn Express
New Hotel in Harrisonburg, Virginia near James Madison University Welcome to the brand new Holiday Inn Express & Suites Harrisonburg - University Area. We are less than 2 miles from James Madison University and located directly off Interstate-81 at Exit 247-A, bringing local businesses and attractions to our doorstep. And, of course, the breathtaking sights of Shenandoah National Park awaits you along the historic Skyline Drive. Our attentive team and excellent facilities cater to the needs of corporate travelers. Companies like SYSCO, Walmart Distribution, Merck, Tenneco, MillerCoors and Pilgrims Pride are all near our hotel's property in Harrisonburg. Our accommodations also offer free Wi-Fi, parking and hot breakfast. Maintain your workout routine at our 24-hour Fitness Center or relax in our indoor swimming pool. Each room is equipped with a microwave, mini-refrigerator, Keurig, large wall mounted TV, numerous plug outlets and in-room safe. Suites also include a pull out sofa bed.

Location

Holiday Inn Express & Suites Harrisonburg – University Area by IHG
196 Burgess Road, Harrisonburg, VA
22801, United States

Hours

Reviews

4.3
243 reviews
5 stars
166
4 stars
39
3 stars
9
2 stars
6
1 star
23

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The hotel is frequently praised for its cleanliness, with many guests noting that rooms and common areas are well-maintained.

Service Quality

While most staff members received positive feedback for their friendliness and helpfulness, there were notable complaints regarding management's professionalism and handling of issues.

Breakfast Experience

Guests had mixed reviews about the breakfast, with some enjoying the variety while others found it lacking in quality and availability.

Location

The hotel is well-located near restaurants and shopping, making it convenient for guests.

Noise Issues

Several guests reported noise disturbances from other guests or HVAC systems, impacting their overall experience.
  • SH
    Shannon Hull
    Dec 25, 2025
    5.0
    Wonderful view of the mountains, great service and clean rooms. Breakfast was also delicious and well stocked.
  • BC
    Bob Clark
    Dec 14, 2025
    3.0
    Location was excellent being near several restaurants and walkable even to Walmart. The room was clean. I checked the bathtub carefully and it was clean and well neatly a caulked . Plenty of towels . Breakfast was typical fare of cereals, eggs, sausage, potatos and coffee and juice.
  • TT
    Tderoba12
    Nov 25, 2025
    5.0
    Great experience! Traveled for the holidays with 3 young children and my husband. Really love that you can turn the fan on in the room to drown out outside noise. The hotel was clean and the service was fantastic! The beds were comfy and water pressure strong. Thank you!
  • NO
    night owl
    Oct 29, 2025
    4.0
    My go to hotel when staying in Richmond. A bit far from downtown but there is good bus (GRTC Pulse) connection which has been free since Covid.
  • JP
    Jeff and Jill Peacock
    Sep 30, 2025
    1.0
    Manager scolded an employee in front of guests during our breakfast for only helping another employee. Maybe he left his duties to do so. I don’t know. But the manager’s actions was not that of a leader and was very unprofessional. The manager also refused to turn on the volume of the tv when we asked. An email response we received from the hotel was the manager does not agree with current news events and refuses to turn on the volume. The response also states we were telling untruths about the manager’s behavior towards the other employee. We have no motive to lie. All staff members were terrific but the manager. We are just amazed how a hotel will accuse their guests of lying with no justification.

Frequently Asked Questions About Holiday Inn Express & Suites Harrisonburg – University Area by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Harrisonburg – University Area?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is free breakfast available at this hotel?

Yes, free buffet breakfast is provided for guests.