Virginia Crossings Hotel & Conference Center, Tapestry Collection by Hilton
4.31774 reviews
Business Details
About
Hotel
Daily Mandatory Charge includes: Tourism Improvement District Fee paid to the Richmond Region Tourism District.
Find our hotel and conference center, just outside of Richmond, VA, where each guest room features free Wi-Fi, HDTV and workspace with ergonomic chair. We’re a 15-minute drive from Downtown, bustling with historical sites, museums, breweries and shopping.
Our retreat-like setting, across 20 acres of gardens, provides a relaxing environment to host meetings and events. With state-of-the-art technology, IACC certification, 28 conference rooms, and The Crossings Golf Club just down the street, mix business and pleasure with ease.
Host your wedding in our lush English gardens, or say I do in the 4,700 sq. ft. Henrico Ballroom. Our expert wedding planners help plan every detail to perfection.
Our dining options satisfy every craving, from Southern favorites and craft beers in The Tavern Bar & Grill to endless combinations and made-to-order specialties at The Glen Restaurant buffet. Or dine in the comfort of your room with daily room service.
Location
Virginia Crossings Hotel & Conference Center, Tapestry Collection by Hilton
1000 Virginia Center Pkwy., Glen Allen, VA
23059, United States
Hours
Reviews
4.3
1,774 reviews
5 stars
1,077
4 stars
402
3 stars
147
2 stars
65
1 star
83
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests reported issues with cleanliness, including dirty rooms, mildew smells, and dust accumulation.
Condition
The property is described as dated and in need of significant renovations, with many rooms showing signs of wear and tear.
Customer Service
While some guests praised the friendly staff, others reported poor service experiences, including long wait times and unprofessional behavior.
Food Quality
The food received mixed reviews; some enjoyed the meals while others found them overpriced and lacking variety.
Location
The hotel is well-located near I-95, offering a peaceful environment, but some guests found it difficult to navigate the property.
- APAaron Perry3 days ago2.0As a Diamond member who lives on the road so much I’m basically one rewards stay away from having my mail forwarded to a hotel lobby, I’ve learned to roll with the punches. But this stay? This one really said, “Hold my coffee.” The room itself was fine, but the iron… listen, I’ve stopped expecting hotel irons to perform miracles, but this one barely qualified as a warm suggestion. I’ve had better results leaving my shirt on the dashboard in the sun. Then there was the elevator on the backside of the hotel. It was so filthy I genuinely wondered if it had been part of a science experiment. The doors opened and closed at a pace that made me question whether it was operating on dial-up internet. I had time to rethink my life choices between floors. But the dining experience deserves its own chapter. I sat there for almost 15 minutes, completely unacknowledged. Not even a “be right with you.” I was so invisible I started checking to make sure I hadn’t actually died in the elevator. Eventually I got up, walked to the front desk, and reported my newfound superpower of nonexistence. They assured me a manager would call, but at this point I think the call is coming by carrier pigeon, because I still haven’t heard a thing. Overall, not exactly the Diamond-level experience I was hoping for—more like cubic zirconia on clearance.
- NLNoah LermanNov 16, 20255.0I’ve stayed here twice and love it. Quiet rooms, nice grounds. Definitely a little older but the scenery makes up for it and it’s the cheapest Tapestry property out there!
- JBJennifer BuxtonNov 14, 20255.0Such a great place! I wish I could have stayed longer. So peaceful and beautiful.
- SMSteve MayesNov 10, 20252.0I would never go back to this place, I will skip the conference/ event or stay somewhere else. This place has a huge potential to be great. Instead they fail to update and maintain the property. The ice machine was broken on my floor, and I do not think the room was very well cleaned. They did not even know the window was broken. The food is aweful! Breakfast on the buffet at $21, Golden Corral does a better job. Although to be fair the homefried potatoes and grits were above average, but the basic scrambled eggs were horrid. The lunches served at the conference I was attending were not much better, hospital or nursing home quality at best. The window unit in the conference room suggest the A/C was not working. Maybe being too critical and expect more from Hilton branded properties. See photos, I did not include all. The place needs a paint job and updated for sure. I wonder if the raving reviews stayed at the same place?
- AOAmber OliverOct 22, 20252.0Was given a dirty room upon arrival. Hall smells like mildew, the food in the tavern was not great, and our door was propped open when we returned from outside. Not impressed. As a tapestry collection, I feel this place was closer to a motel 6. The grounds are the only nice thing about the place. And the tunnels need to either be cleaned and repainted or shut down. It was absolutely disgusting
Frequently Asked Questions About Virginia Crossings Hotel & Conference Center, Tapestry Collection by Hilton
What accessibility features does Virginia Crossings Hotel & Conference Center offer?
The hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is breakfast available during my stay at the hotel?
Yes, breakfast is available for guests at Virginia Crossings Hotel & Conference Center.
What are the check-in and check-out times at the hotel?
Check-in time is at 4:00 PM, and check-out time is at 11:00 AM.
Does the hotel welcome pets?
Yes, the hotel is pet friendly and allows both cats and dogs.
Are there any dining options available on-site?
Yes, there are two restaurants including The Glen Restaurant and The Tavern Bar & Grill, offering a variety of meals and room service is also available.
What leisure facilities does Virginia Crossings Hotel offer?
Guests can enjoy an outdoor pool, hot tub, fitness center available for free, and a kid-friendly environment.
Does the hotel have free Wi-Fi and parking?
Yes, free Wi-Fi is available in public areas, and self-parking is available at no extra charge.
How can I book a room at Virginia Crossings Hotel & Conference Center?
You can book rooms via the Hilton Honors app, online through the Hilton website, or by calling their main phone number.
What nearby attractions can I visit around the hotel?
Nearby attractions include The Crossings Golf Club, the Stuart Monument park, and local historical sites and museums in downtown Richmond which is about a 15-minute drive away.
How can I access the hotel from nearby locations using local transport?
The hotel offers a local shuttle service that can help guests reach nearby places and the hotel itself conveniently.