Business Details
About
Hotel
Daily Mandatory Charge will be added to the room rate and includes: A 2PCT Tourism Improvement District TID Fee paid to Richmond Region Tourism.
The Hampton Inn Richmond West Short Pump hotel is located in a suburban area about 12 miles west of downtown Richmond, Virginia in the Corporate Center Innsbrook, a Fortune 500 community. This Hampton Inn hotel is accessible to Virginia Interstates I-64 and I-295. The Hampton Inn hotel in Richmond, Virginia is a 5-story brick building with an outdoor pool and decorative water fountain.
Whether traveling to Richmond, Virginia on business or pleasure, Hampton Inn hotel guests enjoy amenities which include a complimentary deluxe breakfast bar, USA Today newspaper, complimentary local phone calls, HBO and Cinemax. Our King special rooms are larger and more spacious and equipped with a VCR. Each Hampton Inn hotel room comes standard with a 25" TV, coffeemaker, iron, ironing board, hair dryer and massage shower head. We also offer an on-site exercise facility with aerobic equipment, jogging trails, bikes, Walkmans, board games, connecting rooms and cribs. If your visit to Richmond, Virginia includes a meeting, this Hampton Inn hotel has a meeting room that can accommodate up to 12 people. Laundry/valet services, meeting/banquet facilities and full service gym passes are available for a nominal fee.
Everything at the Hampton Inn Richmond West Short Pump hotel is backed by our 100% Satisfaction Guarantee!
We love having you here in Virginia at the Hampton Inn Richmond West Short Pump.
Location
Hampton Inn Richmond West Innsbrook
Innsbrook-10800 W. Broad St., Glen Allen, VA
23060, United States
Hours
Reviews
4.2
674 reviews
5 stars
351
4 stars
200
3 stars
52
2 stars
31
1 star
40
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the hotel, although some reported issues with mold and unclean rooms.
Staff Service
While some staff members received high praise for their friendliness and helpfulness, others were criticized for rudeness and poor service.
Breakfast Quality
The breakfast was generally well-received, but there were frequent complaints about items being out of stock and the overall quality being inconsistent.
Room Conditions
Several reviews mentioned issues with room conditions, including musty smells, broken appliances, and maintenance problems.
Location
The hotel’s location was frequently noted as convenient, with easy access to nearby restaurants and attractions.
- MPMichael Rhodes PENov 16, 20252.0Firmest bed of seven hotels I've been in over the past month. (Ok, way too hard-couldn't sleep and was sore for two days after) Tried to layer all the linen to create softer topping. That didn't help. Accidentally pulled too many layers to reveal overly stained mattress. See photo. Received automated text from hotel. I actually responded and voiced concerns. They didn't respond.
- HHHarry HuOct 25, 20255.0Very clean place, only beef is the elevator makes some weird noises.
- CBCatherine BlackwellOct 23, 20255.0We always stay at this Hotel when we travel. Great place to stay and enjoy.
- MLMatthew LawsonOct 20, 20255.0Good rooms great breakfast good location but the staff Emily and Lottie are what makes this place worth staying at they went above and beyond to accommodate me and my mother during our stay! Thanks y’all so much!
- JBJermar BrownOct 14, 20255.0I had a fantastic stay thanks to Jack at the night front desk—he was professional, welcoming, and truly went above and beyond. The breakfast was also top-notch, especially enjoyed with my fellow Caliee from the Young Republicans event. Great service, great vibes. Thank you so much I’ll definitely be coming back!
Frequently Asked Questions About Hampton Inn Richmond West Innsbrook
What are the check-in and check-out times at Hampton Inn Richmond West Innsbrook?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Is breakfast included with the stay at Hampton Inn Richmond West Innsbrook?
Yes, a complimentary buffet breakfast is available for guests.
Does Hampton Inn Richmond West Innsbrook accommodate guests with pets?
Yes, both cats and dogs are welcome at the property.
Is there free parking available for guests at Hampton Inn Richmond West Innsbrook?
Yes, free self-parking is available for guests.
Are there fitness facilities at Hampton Inn Richmond West Innsbrook?
Yes, there is a free fitness center available to guests with equipment including elliptical machines and treadmills.
Does Hampton Inn Richmond West Innsbrook have an outdoor pool?
Yes, the hotel features one outdoor pool for guest use.
Is Hampton Inn Richmond West Innsbrook accessible for guests with mobility needs?
Yes, the hotel provides accessible parking and elevators, and is mobility accessible.
What nearby places of interest can guests visit around Hampton Inn Richmond West Innsbrook?
Guests can visit nearby places such as the Redbox rental kiosk for entertainment, the Comfort Suites Innsbrook Short Pump hotel, and Silver Diner for dining options.
Are there nearby financial services accessible from Hampton Inn Richmond West Innsbrook?
Yes, there is a Chase ATM and Western Union money transfer service nearby for guests' financial needs.
What local amenities are near Hampton Inn Richmond West Innsbrook that guests might find useful?
Nearby amenities include the 7-Eleven convenience store and gas station, Haus Of Nails salon, and ZIPS Cleaners laundry service, which guests can use before or after their stay.