HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Guests Enjoy Fredericksburg, VA Hotel's Central LocaleJust off of I-95 and near the heart of "America's Most Historic City," the birthplace and boyhood home of George Washington, the Holiday Inn Express® Hotel & Suites Fredericksburg is the smart choice for quality and convenience. Our one-of-a-kind staff knows how to blend the hotel's ideal location with superb amenities to create a memorable experience in Fredericksburg, VA.The hotel's location places major businesses like GEICO and Crucible at the fingertips of corporate guests. Government agencies like USDA and VDOT are just around the corner. Quantico Marine Base, Mary Washing University and Mary Washington Hospital are a short distance away. For directions to any destination, just ask the hotel's staff.In Fredericksburg, Virginia, guests can explore a dramatic chapter in Civil War history at the site of the Battle of Fredericksburg, or be whisked on a trolley tour through historic downtown. Return to the present with an upscale dinner and a rousing performance at the Riverside Center Dinner Theater. All these attractions are within three miles of this lodging in Fredericksburg, VA.Stay online with free wired and Wi-Fi access. Choose from two indoor pools and an outdoor pool for swimming or sit back and relax in the hot tub. Indulge in the free Express Start Breakfast Bar's tasty offerings each day. "Stay Smart" when lodging in Fredericksburg, VA and reserve your room today.
Location
Holiday Inn Express & Suites Fredericksburg by IHG
While some guests praised the friendly and helpful staff, others reported rude behavior and poor customer service, particularly at the front desk.
Cleanliness
Many reviews highlighted clean rooms and common areas, but there were also complaints about dirty rooms upon check-in and issues with housekeeping.
Amenities and Maintenance
Guests appreciated the comfortable beds and good breakfast options, but several reported maintenance issues, including lack of hot water, broken amenities, and noise disturbances.
Customer Service Issues
Numerous guests expressed dissatisfaction with the handling of complaints and billing issues, indicating a lack of effective management and responsiveness.
Overall Experience
The hotel received mixed reviews, with some guests enjoying their stay while others had significant complaints, leading to a lack of consistent satisfaction.