Hampton Inn & Suites Falls Church

Reviews

• TM

  The Truth Melon

  Nov 8, 2025
  1.0
  Hotel is horrible, had a long day and this place had no hot water for showers at the end of the day. And they didn’t even tell us at the front desk and when we arrived. We asked for a refund, they said we either get $30 dollars off our room or full refund if we leave. No hot water is ridiculous especially when they DIDNT EVEN WARN US after a long day of travel. Weird smell too btw, and elevator was rickety.
• NH

  Nancy H.

  Nov 6, 2025
  3.0
  If you're looking for a swimming pool, it's "out of order." When we arrived at 6:00 pm on 10/29/2025 there wasn't anyone to check us in, after an extended wait, I picked up their phone and dialed for assistance, no answer. Because nobody was around, I decided to check out the pool that was right around the corner from the front desk and found a sign that said "We're sorry for the inconvenience. Temporarily out of order October 28, 2025--January 31, 2026." NOT HAPPY! We had driven from Wisconsin with our 12-year-old grandson to find out that we won't have a pool. There are 3 things I always look for in a hotel, and they are good guest ratings, safe location & a pool. When the front desk person finally got to the desk, I inquired about this and he said "sorry, but it's out of order." I asked what was wrong with it (it looked perfectly fine) and he said that he didn't know. He told me that if I didn't prepay, I could cancel or they could give me a discount. I spoke with my husband, and we decided that we'd take the refund because all we wanted to do was unload, unpack & relax. I went back and told the clerk that we'd take the discount, and their idea of a discount was free parking ($10/day @ 5 days) & $20.00 off our first night. I was too tired to argue, and I responded with "whatever" in an unpleasant tone. I never would've chosen this hotel had I know we wouldn't have a pool. PERIOD! The room? small for 4 people, but oh well. The bathroom and closed share a sliding door, and there's no lock. The bathroom has a vent in the ceiling, but nothing to turn it on with. If you own slippers, bring them, as the carpet could use a good cleaning. Pros: The breakfast was hot, and decent (the waffles were EXCELLENT)! They keep the lobby, dining area and hallways nice & neat. Beds are comfortable. The area definitely felt safe, and it's within close proximity to almost everything you could imagine. I believe the Metro was 1 mile from there. In conclusion, our overall experience wasn't about the hotel, but about the memories made with our grandson, and our youngest who is stationed nearby, but we wouldn't choose this place again, pool or not. LAST MINUTE ADD-IN: I just realized that we weren't given our discount. I wasn't able to view our invoice on my phone (all the words were one on top of another) and decided that maybe I should look it over while I'm on my laptop, and I'm so glad I did. My total stay amount when I booked was $944.50. The amount charged to our card was $931.41.
• JJ

  Jason

  Oct 29, 2025
  2.0
  Hotel rooms falling apart. Customer service was ok. Breakfast was edible. Only good thing was they gave me multiple bottles of water. It wasn't terrible but I must say the worst Hampton Inn I've stayed in.
• KW

  K White

  Oct 23, 2025
  3.0
  Decent hotel to book. Nice stay. The pool is small. The breakfast the biscuits, waffles were hard
• JP

  Julie Pedro

  Oct 19, 2025
  2.0
  No housekeeping, rude treatment from worker in breakfast area, poor temp. Controls, noisy- people and nearby traffic,odd charges on my card.

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