Candlewood Suites Washington-Fairfax by IHG

4.2
352 reviews
Hotel Exterior

About

HotelWedding VenueConference Center
Long stays in our pet-friendly Fairfax, VA hotel Candlewood Suites Washington Fairfax is an optimal place for guests looking for a comfortable home away from home. Each apartment-style suite offers a full kitchen, free wired high-speed internet and Wi-Fi, cozy bedding, and plenty of space to stretch out and stay a while. Stay entertained at nearby popular attractions including The Fairfax Corner, The National Air and Space Museum's Udvar-Hazy Center, Fair Oaks Mall, George Washington's Mount Vernon, Great Falls Park, and Tysons Corner Center. Amenities at Candlewood Suites Washington Fairfax include a nicely equipped fitness center, laundry facilities, and a space to grill at the gazebo outdoors for a feel of home. Grab a snack any time of day at the Candlewood Cupboard, featuring meals, quick bites, and drinks. Should you need something extra, the Lending Locker is for borrowing anything you may need to make your stay more comfortable; from slow cookers to board games to umbrellas. The hotel is pet-friendly and has a dedicated outdoor space just for your furry friends. When you stay at Candlewood Suites Washington Fairfax, you’ll be right at home, whether you stay a night, a week, or longer.

Location

Candlewood Suites Washington-Fairfax by IHG
11400 Random Hills Rd., Fairfax, VA
22030, United States

Hours

Reviews

4.2
352 reviews
5 stars
187
4 stars
98
3 stars
33
2 stars
12
1 star
22

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many reviews praised the staff, particularly Vanessa, for their exceptional service and friendliness.

Cleanliness Issues

Several customers reported cleanliness problems in their rooms, including dirty linens and unpleasant odors.

Room Quality

Rooms were noted to be spacious and equipped with kitchenettes, but many guests mentioned they were outdated and in need of renovation.

Check-in Experience

Multiple guests experienced issues with check-in, including long waits and problems with key cards.

Location and Amenities

The hotel is well-located with convenient access to restaurants and transportation, and offers useful amenities like free laundry.
  • WA
    Waleed Alghamdi
    6 days ago
    5.0
    Nice
  • BS
    Brooke Sullivan
    Nov 15, 2025
    1.0
    BEWARE!!! I have no idea how this hotel has such high ratings! If I could give it negative stars I would. We reserved 2 1 bedroom suites. Our kids stayed in one and my husband and I and our smaller kids stayed in the other. Our room wreaked of cigarette smoke. It was so strong it gave me a headache. We were supposed to stay 2 nights but ended up leaving early because the smell was so bad. We were in town for a baseball tournament and decide to pack up our family of 8 and drive home Saturday just so we didn’t have to breathe in the smoke another night. We will drive 2 hours back to Fairfax in the morning just to not have to stay there. I don’t usually complain or leave bad reviews but I was expecting a lot more after readying the reviews. Do NOT stay here. There are no smoking signs all over the hotel yet our room smelt horrible!! I mentioned it when we checked in but was told they were sold out. When I checked out the next day it was after 2 so I was told I had to be charged. I asked for a refund for the one room that smelled awful ( for one night) but was only offered points towards a free stay. Ummm I will never stay here again!!! Avoid this place!!!!
  • AJ
    Ahmed Jama
    Nov 15, 2025
    1.0
    Stained bed sheets and towels, clogged bathroom, no room service, no breakfast or sitting area.
  • KB
    Kelli Baker
    Nov 15, 2025
    4.0
    I did enjoy my stay however some issues I ran in to were when I went to load my dishwasher the bottom rack didnt even pull out due to corrosion, there was a belt hanging over the extra chair when we arrived, a razor cover on top of the shower surround and when I went to clean my tub for a hot bath there was a hole in the curve of the tub that went all the way through the surround therefore a bath was impossible. There was also no shelf under the sink so the cleaning supplies were on the floor which would be easily accessible by pets or small children. Location and employees were great as always! The $75 pet fee (not deposit) was steeper than we usually pay at other locations.
  • SR
    S Rao
    Sep 17, 2025
    4.0
    Pros : good size rooms, front desk is friendly, checkout at 12, free coffee Cons: no hot water for 2 days, some construction noise , not the cleanest but it’s ok & lil outdated. Overall its okay 👍

Frequently Asked Questions About Candlewood Suites Washington-Fairfax by IHG

What time is check-in and check-out at Candlewood Suites Washington-Fairfax?

Check-in is at 3:00 PM and check-out is at 12:00 PM.

Is Candlewood Suites Washington-Fairfax pet-friendly?

Yes, dogs are allowed and pets are welcome. There is a dedicated outdoor space for pets.