Business Details
About
Hotel
Located in Fairfax,VA, the Best Western Fairfax is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.9
1,114 reviews
5 stars
469
4 stars
333
3 stars
152
2 stars
49
1 star
111
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted that the rooms were clean, but there were also reports of bed bugs and unclean bathrooms.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with many guests enjoying the options available.
Customer Service
Customer service experiences were mixed, with some guests praising the staff while others reported rude behavior and unhelpful responses.
Room Comfort
Guests found the rooms comfortable but mentioned issues with hard beds and outdated decor.
Location
The hotel location was frequently mentioned as convenient, though some guests found access tricky.
- MGMcKenna Glenn5 days ago5.0The team at Greenway Home did a fantastic job. They were professional, punctual, and ensured my roof replacement was completed with the highest quality materials.
- AAAselNov 12, 20255.0We stayed for two nights in October 2025. We loved everything. The front desk staff was very helpful. The room was clean and the breakfast was included. I booked a room at this hotel again today.
- MDmarie dOct 28, 20254.0Everything was very nice, except for breakfast. Excellent variety, but Im not sure what the "bacon" was made from. Tiny thin pink strips, see through, very flimsy and greasy. Like paper. Terrible! The sausage was so spicy I had to excuse myself. The snacks and drinks they offer, WAY over priced! $5 for a Cup-of- noodles. Loved the location and service was nice.
- JIJane IbeawuchiOct 27, 20253.0Beware. The room you book, you will not get. I booked a drive up room, (which costs more) and at check in they attempted to put me in a room on the second floor and down a hall. I asked why I am not getting the room I paid for. The reply: “Oh the owner closes that side”. He went ahead and gave me the “closed” side, only to find plenty of cars in the parking lot on that side of the “closed” area. (All parked in front of their “drive up” rooms). This is the only BW hotel I’ve stayed in that doesn’t give you two complimentary bottles of water at check in for platinum members. I did find the rooms to be clean. I can also say, that this particular BW has the best free breakfast out of the MANY I have stayed in. It’s so unfortunate to have to give a 1 star review on this hotel for “service”. I rated the other categories higher. But 1 star is what you need for room switching in 2025. That’s an old outdated maneuver from the 1950’s. Please stop doing that. I don’t know the reasons you do it, but it’s “sus”.
- JCJoo ChungOct 27, 20253.0I booked and paid for only one night at Best Western Fairfax through booking.com with my TD Bank debit card - which has been approved and accepted via booking.com. When I arrived, Best Western Fairfax stated they have not received any transaction from booking.com and charged me AGAIN on my AMEX credit card. I spoke with a representative at booking.com, Jomari, and he stated he spoke with the Best Western Fairfax manager who will cancel the AMEX credit card charge as they have already received payment through booking.com TD debit card. Today, AMEX posted a charge from Best Western. Why is there no refund as promised? I only stayed at Best Western for one night but there are still 2 different charges - on a debit card (through booking.com) and a credit card (on site by Best Western). The room and bathroom were clean and just what I needed for one night. Thankfully, I didn't experience any bedbug or rodent issues that previous reviewers experienced in their own rooms. The bedding material was rather rough but I was able to sleep fine. The entrance to get into the hotel was rather tricky and is easy to miss the first time. I felt somewhat safe as it was well lit and the drive up room made it better. The location was great as it is only 15 minutes away from Centreville - Gavi is a really cute coffee/pastry/sandwich shop.
Frequently Asked Questions About Best Western Fairfax
What free amenities are offered at Best Western Fairfax?
Best Western Fairfax offers free breakfast and free Wi-Fi to all guests.
Does Best Western Fairfax have a fitness center available for guests?
Yes, there is a fitness center available at Best Western Fairfax.
Is smoking allowed on the property of Best Western Fairfax?
Best Western Fairfax is a smoke-free property.
What are the business hours of Best Western Fairfax?
Best Western Fairfax is open 24 hours every day of the week.
Where is Best Western Fairfax located?
It is located at 3535 Chain Bridge Rd, Fairfax, VA 22030, USA.
How can I contact Best Western Fairfax by phone?
You can reach Best Western Fairfax at +1 703-591-5500.
Does Best Western Fairfax have a website where I can book rooms?
Yes, you can book rooms and find more information on their website at http://bestwestern.com.
Are there any notable nearby places to Best Western Fairfax that guests can visit?
Guests can visit nearby landmarks such as Your DC Hotels, a notable hotel and motel landmark in the area.
Can guests use nearby transit or accommodations around Best Western Fairfax?
Yes, Your DC Hotels is nearby, which could be useful for guests seeking alternative accommodations or for understanding the local hotel area.
What community organizations are near Best Western Fairfax that guests might be interested in?
The Centreville Moose Lodge, a community service non-profit and lodge, is located nearby and may be of interest to guests.