Certified by Holiday Inn Express & Suites Emporia by IHG • Mar 01, 2026
Reviews
4.1
773 reviews
5 stars
387
4 stars
216
3 stars
88
2 stars
33
1 star
49
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and common areas, although some reported issues with dirty bathrooms and linens.
Staff Service
The staff received mixed reviews; while many guests appreciated their friendliness and helpfulness, others reported unprofessional behavior and indifference.
Breakfast Quality
The breakfast was frequently highlighted as a positive aspect, with many guests enjoying the variety and quality of food offered.
Room Issues
Several guests experienced problems with room amenities, including low water pressure, lack of hot water, and issues with room assignments.
Value for Money
Guests had mixed feelings about the pricing, with some feeling it was reasonable for the quality, while others felt it was too high given the issues encountered.
AS
Andrew Smith
1 day ago
5.0
Great place to stay.
BB
Bwn1157
Feb 21, 2026
5.0
No rooms were available. The person at the desk recommended Comfort Inn.
DF
Deb F
Feb 16, 2026
1.0
The room inside entrance and bathroom floor were filthy. My husband stepped out of shower with damp feet and left muddy footprints, disgusting. The closet doors were sealed shut so no place to hang clothes. One washcloth had black fingerprints on it. The sleeping area of the room appeared clean. In morning the room had no water. Unable to flush toilet or shower. Walked to front desk and reported, was told that we would receive a discount refund on the room but alas were charged Full Price. At least the coffee downstairs in the morning was good. Stayed one night which was one night too many.
PM
paul matticks
Feb 7, 2026
5.0
Great place, incredibly clean and comfortable. Amazing staff, nice breakfast. Bed was super comfortable and the room was laid out nice and clean.
TR
Tina Ritter
Jan 8, 2026
5.0
Stayed here for 3 weeks on business during Christmas and New Years and truly enjoyed my stay. The staff were helpful and always cheerful. As you can see my service dog accompanied me on my trip and wanted me to tell you that the beds are nice and comfy!
Frequently Asked Questions About Holiday Inn Express & Suites Emporia by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Emporia by IHG?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included with a stay at this hotel?
Yes, a complimentary buffet breakfast is available for all guests.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Is the hotel accessible for guests with mobility challenges?
Yes, the hotel is mobility accessible and includes accessible parking.
Are pets allowed at Holiday Inn Express & Suites Emporia?
No, pets including cats and dogs are not allowed at the hotel.
What fitness facilities does the hotel provide?
The hotel has a free fitness center equipped with elliptical machines, free weights, and treadmills. There is also an indoor pool and a hot tub.
Does Holiday Inn Express & Suites Emporia offer housekeeping services?
Yes, housekeeping is available daily, with enhanced cleaning procedures using commercial-grade disinfectants.
Is contactless check-in or check-out available?
Yes, the hotel offers contactless check-in and check-out options for guest convenience and safety.
What nearby dining options are available around the hotel?
Guests can enjoy nearby restaurants such as Shoney's, El Ranchero IV, Pino’s Italian Restaurant, Pueblo Viejo Mexican Restaurant, and Hermie & Elliott Sadler Restaurant for a variety of dining choices.
Are there nearby gas stations or convenience stores for travelers staying at the hotel?
Yes, several gas stations and convenience stores such as Sunoco Gas Station, Race In Food Mart, Shell, Slip-In Food Marts, and Sadler Travel Plaza are close by for fueling and quick shopping needs.
What nearby places of worship can guests visit while staying at Holiday Inn Express & Suites Emporia?
Nearby religious sites include Saint John the Baptist Lutheran Church and Faith Baptist Church, which guests may find convenient to visit.
Brand Certified Facts from Holiday Inn Express & Suites Emporia by IHG
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Certified March 01, 2026Yext Knowledge Graph
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