Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Service
The staff received mixed reviews; while some guests highlighted friendly and accommodating service, others reported unhelpful or rude interactions.
Breakfast Quality
The breakfast was frequently mentioned positively, with many guests enjoying the variety and quality of food offered.
Room Issues
Several guests reported issues with room amenities, including low water pressure, lukewarm showers, and malfunctioning air conditioning.
Location Convenience
The hotel is conveniently located near the highway, making it a popular stop for travelers.
JM
Jessie McLain
Nov 16, 2025
5.0
Clean and comfortable hotel. Highly recommend.
SY
Sabrina Yazwinsky
Nov 11, 2025
4.0
The room was clean, and had a good sized closet with an ironing board. Also a safe in the closet if you had items you needed to keep safe. The only down side we found out the next morning was the refrigerator in the room wasn't working. Lucky for us we didn't have anything perishable in the refrigerator. The only down size was our ice bags were totally defrosted. The breakfast was great, a variety of food, that was hot and the staff for breakfast was awesome.
EJ
Eddie Rude Jr
Nov 11, 2025
2.0
Had to make a last minute reservation because of weather and time. The lady at the front counter was very sweet and helpful, but when I got to my room was a different story. The room wasn’t very inviting, and the smell. It smelled like someone before me smoked. Yes it was on the ground floor and yes people stood outside and smoked by the window, but they need to do something to stop that from going in the room. The bathroom wasn’t very inviting ok. But the linens even smelted like smoke as well. Maybe rooms on the different floors are better. I’m just going off my experience in my room. Would I go back again? I would, but not on the first floor
KR
Karen Robare
Nov 11, 2025
4.0
Nice place ,good breakfast,clean. Tv lacks choices but enough for the night. Elevator noisy and inspections were out of date according to the inspection chart.
RH
Robert Harper
Oct 5, 2025
5.0
Room was spacious and clean. Air Conditioning and refrigerator needs service!
Frequently Asked Questions About Holiday Inn Express & Suites Emporia by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Emporia by IHG?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included with a stay at this hotel?
Yes, a complimentary buffet breakfast is available for all guests.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Is the hotel accessible for guests with mobility challenges?
Yes, the hotel is mobility accessible and includes accessible parking.
Are pets allowed at Holiday Inn Express & Suites Emporia?
No, pets including cats and dogs are not allowed at the hotel.
What fitness facilities does the hotel provide?
The hotel has a free fitness center equipped with elliptical machines, free weights, and treadmills. There is also an indoor pool and a hot tub.
Does Holiday Inn Express & Suites Emporia offer housekeeping services?
Yes, housekeeping is available daily, with enhanced cleaning procedures using commercial-grade disinfectants.
Is contactless check-in or check-out available?
Yes, the hotel offers contactless check-in and check-out options for guest convenience and safety.
What nearby dining options are available around the hotel?
Guests can enjoy nearby restaurants such as Shoney's, El Ranchero IV, Pino’s Italian Restaurant, Pueblo Viejo Mexican Restaurant, and Hermie & Elliott Sadler Restaurant for a variety of dining choices.
Are there nearby gas stations or convenience stores for travelers staying at the hotel?
Yes, several gas stations and convenience stores such as Sunoco Gas Station, Race In Food Mart, Shell, Slip-In Food Marts, and Sadler Travel Plaza are close by for fueling and quick shopping needs.
What nearby places of worship can guests visit while staying at Holiday Inn Express & Suites Emporia?
Nearby religious sites include Saint John the Baptist Lutheran Church and Faith Baptist Church, which guests may find convenient to visit.