Business Details
About
Hotel
Located in Emporia,VA, the Best Western Emporia is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.5
871 reviews
5 stars
280
4 stars
235
3 stars
147
2 stars
82
1 star
127
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted severe cleanliness problems, including dirty bathrooms, stained bedding, and reports of bugs and bed bugs in rooms.
Room Condition
Many customers noted that the rooms were outdated, in disrepair, and in need of renovation, with issues such as dampness, unpleasant odors, and broken fixtures.
Staff Service
While some guests praised the friendliness and helpfulness of the front desk staff, others reported rude service and unhelpful responses to complaints.
Breakfast Quality
The breakfast received mixed reviews; while some guests appreciated the variety, others found it lacking in freshness and quality.
Value for Price
Several customers felt that the hotel was overpriced for the quality of the stay, suggesting that it did not meet expectations for a Best Western.
- CBChristopher BeacockNov 4, 20253.0We travel to Florida annually for winter and stay overnight in Emporia, VA. This was our first time staying at the Best Western in Emporia, VA. Our room was not the best. There was a hole in the carpet that had been roughly patched. The toilet was dirty. There was a crack in the ceiling from a water leak. Overall the room desperately needed a complete makeover. The common areas were pleasant enough and so was the exterior of the hotel. But the rooms need work. The included breakfast was not of the best quality or selection.
- NCNikolette CadyOct 8, 20251.0Omg this was the worst hotel I’ve ever stayed at. My bf and I stopped here along our road trip after driving for 10 hrs. Definitely more of a MOTEL than hotel. First of all, all the non smoking rooms smelled like smoke, then there were bugs and spiders crawling all over the curtains. There were spider webs and dead roaches everywhere. The sheets felt damp and were stained with yellow and black stains. It looked like ear wax and mascara. I slept on top of the sheets with multiple layers on and when I woke up and started to change my clothes, there were black specs of like, bug shell all over my skin… in my bra even. It was the most disgusting experience I’ve ever had. If I could give 0 stars, I would. How is this place even still operating? HORID!!!!! AVOID AT ALL COSTS!!!!!! I wish I would have slept in my car instead.
- MWMatt WickerAug 31, 20252.0Shower didn't work and the room was not very clean
- MMMichelle MooreAug 23, 20251.0The rooms need to be renovated. They smell awful, the garden tub hasn't been cleaned in ages, and in some rooms the floors were wet. This hotel is run down, and is no longer a comfortable stay for my family and me. We stay here at least twice a year, but this time I was very disappointed!
- KIKarah IpsenAug 2, 20251.0Disappointed. Disgusting room - smoking authorized indoors(nasty smells), pet stains all over carpets, bathroom and tubs so dirty. If you can’t clean the tubs for visual quick glance, how can you ensure the rest of the room is clean? We were so disgusted, we didn’t even stay more than 15 min. Checked out immediately.
Frequently Asked Questions About Best Western Emporia
What type of internet access is available at Best Western Emporia?
Best Western Emporia offers free Wi-Fi internet access for all guests throughout the hotel, including in rooms and the business center.
Where is Best Western Emporia located?
Best Western Emporia is located at 1100 W Atlantic St, Emporia, VA 23847, USA.
What are the check-in and check-out hours at Best Western Emporia?
Best Western Emporia operates 24 hours a day, 7 days a week, ensuring flexible check-in and check-out times.
How does Best Western Emporia ensure a comfortable stay for travelers?
The hotel prioritizes cleanliness and value to provide a peaceful and comforting home away from home, along with superior customer service to meet and exceed guest expectations.
Does Best Western Emporia offer any special promotions?
Yes, the hotel currently promotes a $20 gift card offer for guests.
What is the main contact number for Best Western Emporia?
You can reach Best Western Emporia by phone at +1 434-634-3200.
What online resources are available for booking or learning more about Best Western Emporia?
Guests can book rooms or learn more about the hotel through the official Best Western website at http://bestwestern.com and a dedicated booking URL.
Which nearby hotels are close to Best Western Emporia for alternative lodging options?
Nearby alternative lodging includes Red Roof Inn Emporia, which offers additional resort, hotel, inn, and motel accommodations.
Where can guests go for dining near Best Western Emporia?
Shoney's restaurant is located nearby, providing convenient dining options for guests before or after their stay.
How can nearby places help guests navigating to Best Western Emporia?
Nearby hotels like Red Roof Inn Emporia and restaurants such as Shoney's can serve as reference points when finding Best Western Emporia, assisting with navigation and local convenience.