Staff Performance
Many customers praised the friendly and helpful staff, noting their professionalism and willingness to assist.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty bathrooms, unclean rooms, and unpleasant odors.
Noise Concerns
Guests reported issues with noise from neighboring rooms and the interstate, affecting their sleep quality.
Room Quality
Feedback indicated mixed experiences with room quality, including complaints about small sizes, outdated decor, and maintenance issues.
Value for Money
While some guests felt the hotel offered good value, others found it overpriced for the quality and amenities provided.