Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
We Make Lodging in Chester Comfortable and ConvenientStay at the Holiday Inn Express® to experience the charm and warmth of Chesterfield, Virginia. Our hotel's location is right off I-95 and I-295, which offers easy access to local businesses and attractions as well as businesses and attractions in downtown Richmond.Our leisure guests can find a plethora of unique places to visit within just a few miles of where they are lodging. History lovers also appreciate the close proximity of many national landmarks such as the Swift Creek Mill House, Petersburg National Battlefield, and the James River Plantations.Our business travelers are happy to know that there are many professional establishments in the county of Chesterfield, Virginia. This hotel's location is only a few miles from companies like Phillip Morris, Honeywell, DuPont, Alstom, Amazon, Pepsi, the Defense Supply Center, and Fort Lee. Need to travel into downtown Richmond for business? We are only a short 12-miles away.We want you to feel at home while you are lodging here in Chester, which is why we serve you fresh baked cookies upon your arrival. Our hotel also offers you quality amenities like free high-speed, Internet access, and a health and fitness center. Book your room today to enjoy all our hotel can offer!
Location
Holiday Inn Express Chester by IHG
1911 W. Hundred Rd., Chester, VA
23831, United States
Hours
Reviews
4.0
504 reviews
5 stars
243
4 stars
130
3 stars
48
2 stars
41
1 star
42
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about room cleanliness, including dirty sheets, towels, and bathrooms, with some guests reporting bed bugs and mold.
Staff Performance
Many customers praised the staff for being friendly, helpful, and attentive, particularly mentioning individuals like Tressie and others at the front desk.
Breakfast Quality
The breakfast received mixed reviews; while some guests enjoyed the variety and quality, others noted issues with food cleanliness and timely service.
Noise Complaints
Several guests reported disturbances from loud music and noise from nearby bars, affecting their overall experience.
Facility Condition
Guests mentioned that the hotel appears outdated and in need of renovations, with various maintenance issues reported.
- NSNicholas StallcupDec 11, 20251.0Room service left me no towels. Just took my old one’s. Bed sheets were dirty. Bed bugs. I would never stay here again. Staff was nice. But the cleaning of the rooms was horrible. And I tipped
- WVWhopChopz Musik N VideosNov 29, 20255.0It was nice and peaceful
- CQCaron QuashieNov 28, 20255.0This hotel was wonderful to stay in and very convenient. Super clean and Tressie W. was so friendly and helpful! I will stay here again.
- BWBrian WhiteNov 18, 20255.0Clean hotel. Good water pressure. A few good dining options nearby. Hard to get out of the driveway by the main road most times.
- ABAlexis Bowles-FryarNov 16, 20255.0Tressie was true service with a smile! She responded to all our requests in a timely and professional manner. It was an awesome experience with her and we will be back!
Frequently Asked Questions About Holiday Inn Express Chester by IHG
Is parking available at Holiday Inn Express Chester by IHG?
Yes, free parking is available for guests at the hotel.
What are the check-in and check-out times at the hotel?
Check-in time is from 3:00 PM and check-out is by 11:00 AM.
Does the hotel offer free breakfast?
Yes, a free buffet breakfast is available for guests during their stay.
Is the hotel pet-friendly?
No, the hotel does not allow cats or dogs on the premises.
Are there fitness facilities available at Holiday Inn Express Chester?
Yes, there is a free fitness center with equipment such as elliptical machines, treadmills, and free weights.
Does the hotel support accessibility for guests with mobility needs?
Yes, the hotel has accessible parking and is mobility accessible, including having an elevator.
What is the hotel's policy on housekeeping and sanitation?
Housekeeping is available daily, with enhanced cleaning measures and use of commercial grade disinfectants. High-touch items in guest rooms and common areas have been removed for safety.
Does the hotel provide digital or contactless check-in options?
Yes, digital guest room keys are available along with contactless check-in and checkout options.
What nearby lodging options are available near Holiday Inn Express Chester?
Nearby hotels include Courtyard By Marriott, Homewood Suites by Hilton Richmond-Chester, and Quality Inn Chester - South Richmond, providing guests additional accommodation choices.
Are there dining options near the hotel for guests who want to explore local food?
Yes, nearby restaurants include Hardee's for fast food, Krispy Krunchy Chicken, Rosa's Italian Ristorante Pizzeria for Italian cuisine, Don Pepe Mexican Restaurant, and I Don't Know Sports Grille which offers American and pizza options.
How can guests traveling from downtown Richmond easily reach the hotel?
The hotel is conveniently located near major highways I-95 and I-295, and nearby gas stations such as Chester Raceway, RaceWay, and Racetrac can assist with navigation and fueling needs along the route.