Holiday Inn Express Chester by IHG

4.0
500 reviews
Welcome to the friendliest hotel in Chester!

About

HotelWedding VenueBusiness Meeting Locations
We Make Lodging in Chester Comfortable and ConvenientStay at the Holiday Inn Express® to experience the charm and warmth of Chesterfield, Virginia. Our hotel's location is right off I-95 and I-295, which offers easy access to local businesses and attractions as well as businesses and attractions in downtown Richmond.Our leisure guests can find a plethora of unique places to visit within just a few miles of where they are lodging. History lovers also appreciate the close proximity of many national landmarks such as the Swift Creek Mill House, Petersburg National Battlefield, and the James River Plantations.Our business travelers are happy to know that there are many professional establishments in the county of Chesterfield, Virginia. This hotel's location is only a few miles from companies like Phillip Morris, Honeywell, DuPont, Alstom, Amazon, Pepsi, the Defense Supply Center, and Fort Lee. Need to travel into downtown Richmond for business? We are only a short 12-miles away.We want you to feel at home while you are lodging here in Chester, which is why we serve you fresh baked cookies upon your arrival. Our hotel also offers you quality amenities like free high-speed, Internet access, and a health and fitness center. Book your room today to enjoy all our hotel can offer!

Location

Holiday Inn Express Chester by IHG
1911 W. Hundred Rd., Chester, VA
23831, United States

Hours

Reviews

4.0
500 reviews
5 stars
240
4 stars
130
3 stars
48
2 stars
41
1 star
41

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Mixed reviews on cleanliness; some rooms reported as clean while others noted issues like dirty bathrooms and bed bugs.

Breakfast Quality

Breakfast received positive feedback for variety and quality, but some guests felt rushed and noted items running out before the end of service.

Staff Performance

Staff were frequently described as friendly and helpful, although some reviews mentioned unprofessional behavior and lack of management.

Noise Issues

Guests reported significant noise disturbances from nearby bars and loud guests, impacting their overall experience.

Facility Condition

The hotel is described as outdated with maintenance issues, including broken elevators and plumbing problems.
  • BW
    Brian White
    6 days ago
    5.0
    Clean hotel. Good water pressure. A few good dining options nearby. Hard to get out of the driveway by the main road most times.
  • AB
    Alexis Bowles-Fryar
    Nov 16, 2025
    5.0
    Tressie was true service with a smile! She responded to all our requests in a timely and professional manner. It was an awesome experience with her and we will be back!
  • IH
    India Hamilton
    Nov 16, 2025
    5.0
    Tressie was so helpful with getting us checked in, she made the stay very welcoming!
  • PN
    Pamela Friday Norfolk
    Nov 16, 2025
    5.0
    My experience with Tressie was world class service at the Holiday Inn. The professional hospitality was great!!
  • AW
    Ashleigh Walton
    Nov 15, 2025
    5.0
    The service was amazing, our stay was everything we expected and more! Tressi helped my friend and I get to the airport fast and was super helpful! Thank you again!

Frequently Asked Questions About Holiday Inn Express Chester by IHG

Is parking available at Holiday Inn Express Chester by IHG?

Yes, free parking is available for guests at the hotel.

What are the check-in and check-out times at the hotel?

Check-in time is from 3:00 PM and check-out is by 11:00 AM.