Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to Our Newly Renovated In 2020 Holiday Inn Express & Suites® Hotel in Chesapeake, Virginia Our hotel is situated in the South Hampton Roads area and provides easy access to a variety of nearby Chesapeake attractions. Less than a mile away is the Chesapeake Square Mall. Only 10 minutes to Norfolk Naval Shipyard and Portsmouth Pavilion. Hampton Coliseum is 15 miles.You can enjoy an assortment of great activities during your stay in Chesapeake, VA. Our hotel's location allows for easy access to various points of interest, including the Great Dismal Swamp National Wildlife Refuge, Portlock Galleries at SoNo and the Chesapeake Arboretum. Other Virginia highlights near our hotel include Norfolk, Portsmouth and Suffolk.Looking for corporate lodging options near Chesapeake, VA? Our hotel's practical amenities and convenient location make it the perfect choice. We're just minutes from many businesses and bases, including Cavalier Industrial Park, General Dynamics, Lockheed Martin, US Joint forces Command and Naval Station Norfolk.You can also enjoy our hotel's business center and meeting facilities during your stay..Our hotel is ready to satisfy your needs, whether you're staying on business or leisure. The complimentary high-speed internet access keeps you connected. Enjoy free breakfast - try our signature cinnamon rolls at the Express Start breakfast bar served daily. Holiday Inn Express® hotel.
Location
Holiday Inn Express & Suites Chesapeake by IHG
2436 Gum Road, Chesapeake, VA
23321, United States
Hours
Reviews
3.6
695 reviews
5 stars
268
4 stars
165
3 stars
80
2 stars
65
1 star
117
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted unsanitary conditions, including dirty bathrooms, mold, and unclean rooms with hair and other debris.
Customer Service
Feedback indicated poor customer service experiences, with staff being unhelpful, rude, or dismissive, particularly at the front desk.
Breakfast Quality
Many guests expressed disappointment with the breakfast offerings, citing limited options and items running out before the scheduled end time.
Room Maintenance
Several reviews mentioned maintenance issues such as broken amenities, malfunctioning TVs, and overall room disrepair.
Positive Staff Interactions
Despite the negative feedback, some guests praised specific staff members for their friendliness and helpfulness, particularly in accommodating requests.
- DDDaniel Donavin2 days ago5.0The staff is friendly and well trained. The rooms are comfortable, well equipped and clean. Everything works at this hotel and there is usually enough parking.
- NHNick HesterJan 5, 20265.0We had a great stay here with my whole family and we had no complaints. It's an easy drive over to Norfolk, and the breakfast was great to get our day started each morning. The gym is small but has all the basics that you'd need for a quick workout.
- AAAndreyDec 15, 20251.0Cofee machine not working, pool durty and cold, breakfast poor
- SIShane IrvinNov 29, 20253.0While still my favorite chain, this experience left my family's experience a bit wanting this time around. The rooms were clean but nothing to write home about, and for some reason we didn't have a clock. There was also a massive hole in one of the beds mattresses. The pool was out of commission during our stay with no indication it would be that way, souring my kids hotel going experience. The real negative take away from our stay come at breakfast time. I have made a point of getting up early to ensure access to the deliciously delectible reason of patronizing this chain of their Cinnabons. They were fantastic as ever, however when my family came down for breakfast (nearly an hour before close) no more Cinnabons were being prepared, the pancake machine was down, and they refused to make any more bacon. I will give this stay 3 stars as our entire purpose for staying has been considerable truncated to that of a generic, overpriced, and disappointing hotel experience.
- SSSNov 24, 20251.0Not a pleasant stay
Frequently Asked Questions About Holiday Inn Express & Suites Chesapeake by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Chesapeake?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer free breakfast and what type?
Yes, the hotel offers a complimentary buffet breakfast daily.
Is the hotel pet-friendly?
No, pets including cats and dogs are not allowed at the hotel.
Is parking available and is it free?
Yes, free parking is available for guests at the hotel.
What fitness facilities does the hotel provide?
The hotel offers a free fitness center with elliptical machines, free weights, and treadmills.
Does the hotel provide enhanced sanitation and cleaning protocols?
Yes, the hotel uses commercial-grade disinfectants, enhanced cleaning in common areas and guest rooms, and sanitizers are available throughout the property.
Are there any nearby shopping options close to the hotel?
Yes, Chesapeake Square Mall is located less than a mile from the hotel, providing convenient shopping opportunities for guests.
What nearby parks or outdoor recreational areas can guests visit?
Guests can explore Chesapeake Bay park and Western Branch Park, both great places for outdoor activities and relaxation near the hotel.
Are there any fitness centers nearby the hotel besides the one on site?
Yes, Onelife Fitness - Chesapeake Square is another gym located near the hotel, offering additional fitness options for guests.
Can guests attend any local churches or community services nearby?
Yes, Horizon Community Church and Experience Church are nearby, providing options for worship and community involvement during your visit.