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About
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Welcome to Our Newly Renovated In 2020 Holiday Inn Express & Suites® Hotel in Chesapeake, Virginia Our hotel is situated in the South Hampton Roads area and provides easy access to a variety of nearby Chesapeake attractions. Less than a mile away is the Chesapeake Square Mall. Only 10 minutes to Norfolk Naval Shipyard and Portsmouth Pavilion. Hampton Coliseum is 15 miles.You can enjoy an assortment of great activities during your stay in Chesapeake, VA. Our hotel's location allows for easy access to various points of interest, including the Great Dismal Swamp National Wildlife Refuge, Portlock Galleries at SoNo and the Chesapeake Arboretum. Other Virginia highlights near our hotel include Norfolk, Portsmouth and Suffolk.Looking for corporate lodging options near Chesapeake, VA? Our hotel's practical amenities and convenient location make it the perfect choice. We're just minutes from many businesses and bases, including Cavalier Industrial Park, General Dynamics, Lockheed Martin, US Joint forces Command and Naval Station Norfolk.You can also enjoy our hotel's business center and meeting facilities during your stay..Our hotel is ready to satisfy your needs, whether you're staying on business or leisure. The complimentary high-speed internet access keeps you connected. Enjoy free breakfast - try our signature cinnamon rolls at the Express Start breakfast bar served daily. Holiday Inn Express® hotel.
Location
Holiday Inn Express & Suites Chesapeake by IHG
2436 Gum Road, Chesapeake, VA
23321, United States
Hours
Reviews
3.6
689 reviews
5 stars
266
4 stars
164
3 stars
79
2 stars
65
1 star
115
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted severe cleanliness problems, including dirty bathrooms, mold, and pest infestations such as bedbugs and slugs.
Customer Service
Many customers reported unhelpful and rude staff, particularly at the front desk, leading to dissatisfaction with service.
Room Conditions
Guests frequently mentioned that rooms were in poor condition, with issues like musty smells, broken amenities, and inadequate maintenance.
Breakfast Experience
While some guests enjoyed the breakfast, others noted that food items ran out early and the breakfast area was poorly managed.
Positive Staff Interactions
Despite the negative feedback, some guests praised individual staff members for their friendliness and helpfulness, particularly in accommodating requests.
- SSScott SmithNov 13, 20254.0Tv doesn't work.
- DFDaisy Flours-CupcakesNov 11, 20253.0My room was quiet and comfortable. The pillow cases had black stains on them and the shower looks gross. It needs to be renovated.
- DBDavid BlackwellNov 8, 20255.0Becky was great!
- BNBrittany NewsonOct 28, 20251.0The Rooms was quite Run down to Be considered anything near a suite , the showers were extremely dirty had to be bleached and scrubbed down & also their was bugs of some sort crawling around both bathroom and bed room floors which I can only imagine they was coming from the walls that was badly damaged or the shower heads that was coming apart . Stay at your own risk but they will try to charge you for damages after asking you for a refund do to so much things found to be wrong .
- LSLela SolbergOct 26, 20251.0The front desk check in lacked any comfort or welcoming. The room absolutely disgusting!! Dirty!!! Black hairs everywhere! Soap scum on shower shelf! Mud on ceiling! Front desk not helpful
Frequently Asked Questions About Holiday Inn Express & Suites Chesapeake by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Chesapeake?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer free breakfast and what type?
Yes, the hotel offers a complimentary buffet breakfast daily.
Is the hotel pet-friendly?
No, pets including cats and dogs are not allowed at the hotel.
Is parking available and is it free?
Yes, free parking is available for guests at the hotel.
What fitness facilities does the hotel provide?
The hotel offers a free fitness center with elliptical machines, free weights, and treadmills.
Does the hotel provide enhanced sanitation and cleaning protocols?
Yes, the hotel uses commercial-grade disinfectants, enhanced cleaning in common areas and guest rooms, and sanitizers are available throughout the property.
Are there any nearby shopping options close to the hotel?
Yes, Chesapeake Square Mall is located less than a mile from the hotel, providing convenient shopping opportunities for guests.
What nearby parks or outdoor recreational areas can guests visit?
Guests can explore Chesapeake Bay park and Western Branch Park, both great places for outdoor activities and relaxation near the hotel.
Are there any fitness centers nearby the hotel besides the one on site?
Yes, Onelife Fitness - Chesapeake Square is another gym located near the hotel, offering additional fitness options for guests.
Can guests attend any local churches or community services nearby?
Yes, Horizon Community Church and Experience Church are nearby, providing options for worship and community involvement during your visit.