Business Details
About
Hotel
Find everything you need at our Hilton Garden Inn Charlottesville hotel. Select from 124 guest rooms and suites that include a Keurig coffeemaker, microwave, mini-refrigerator and a spacious work area. Relish a tasty dinner in your room from the Garden Grille & Bar or grab a quick and tasty snack from our 24-hour Pavilion Pantry convenience store.
Let us take care of life's details. For a great start to your day, enjoy an early morning swim or workout in the fitness center before savoring a delicious cooked-to-order breakfast in the Garden Grille & Bar. Stay in touch with colleagues, family and friends with complimentary WiFi. Make good use of our complimentary printing service to keep up with documents, print boarding passes for your travels, and stay connected to the office with our complimentary business center.
Location
Hilton Garden Inn Charlottesville
1793 Richmond Road, Charlottesville, VA
22911, United States
Hours
Reviews
4.3
904 reviews
5 stars
540
4 stars
222
3 stars
86
2 stars
24
1 star
32
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, accommodating, and helpful throughout their stay.
Cleanliness
While some guests reported clean rooms, others noted issues with cleanliness in common areas and specific rooms.
Room Comfort
Guests generally found the rooms comfortable, but there were complaints about outdated decor and maintenance issues.
Breakfast Quality
The breakfast received mixed reviews, with some enjoying it while others found it overpriced and lacking in variety.
Location
The hotel is well-located for access to downtown and local attractions, which many guests appreciated.
- AMA Marrus5 days ago4.0Stayed tor three nights. Positives: Nice location, easy and free outdoor parking, spacious one bedroom suite, with mini fridge and microwave, very clean rooms with 1 and a half bathrooms. Like all Hilton Garden Inns, it’s very dog friendly and breakfast is not included but there is a lobby restaurant for fast food. Negatives: The suite’s sofa bed was extremely uncomfortable to sleep on and free internet access was erratic.
- EKErin KellyNov 10, 20255.0We stayed here for 2 nights with our toddler in a king suite and enjoyed our stay! It was very quiet and we loved that our room overlooked a small lake. Would definitely recommend staying here!
- AHAustin HodgesNov 6, 20255.0My favorite place to stay in Charlottesville. One of the only nice hotels on this side of town. It sits on a beautiful pond with walking trails and open green spaces. You could walk out of your room and take a walk on the trail around the pond. The rooms are well appointed, I appreciate the light blue furniture with natural stone counters. Just a nice, peaceful, beautiful location in a beautiful city
- NLNatasha LoweryOct 31, 20251.0I had a family emergency, and had drove all night from Pennsylvania. I was told, I would have to pay for early check in. And then she said it could not be guaranteed. The way Kelli spoke to me was rude, and I felt unwelcome. From the moment I walked through the door, she was unpleasant. She even told me there were no upgrades-clearly a lie. There were available upgrades, and I actually ended up upgrading to $25 on the app. Upgrades for a King with a view were only $10 (there were many available). I waited from 9 am until 3 pm. At exactly 3 pm she notified me that the room was ready. She had a very cold demeanor, and it was very obvious that she was waiting until exactly 3 pm. to be spiteful. Customer service and friendliness has gone down hill at this location. The room was clean, and the bed was comfortable. My phone service (Verizon) was very weak, as was wifi. Heat/air conditioning is moldy. It didn't bother me as much; but my partner is sensitive and was triggered.
- NCNadine CloptonOct 27, 20251.0There was mold coating the air conditioning unit in my room. I had an allergic reaction immediately upon entering the room due to said mold. I ended up checking out and into another hotel when the front desk staffer tried to downplay the mold issue until I showed him a photograph of the A/C unit to which he responded by offering to reimburse my stay. He was kind & handled the situation well, but until they seriously remediate this hotel, I would not advise staying here.
Frequently Asked Questions About Hilton Garden Inn Charlottesville
What are the check-in and check-out times at Hilton Garden Inn Charlottesville?
Check-in begins at 3:00 PM, and check-out is at 12:00 PM.
Does Hilton Garden Inn Charlottesville offer free WiFi?
Yes, complimentary WiFi is available in public areas along with public internet terminals.
Are pets allowed at Hilton Garden Inn Charlottesville?
Yes, both cats and dogs are welcome, making it a pet-friendly hotel.
What amenities are available for guests interested in fitness and swimming?
Guests can enjoy a free fitness center and two indoor pools during their stay.
Is parking available at Hilton Garden Inn Charlottesville?
Yes, free self-parking is available for guests at the hotel.
Does the hotel provide room service and dining options?
Yes, room service is available along with one on-site restaurant, Garden Grille & Bar, which serves breakfast and dinner.
Are there any accessibility features at Hilton Garden Inn Charlottesville?
Yes, the hotel offers accessible parking, accessible elevators, and is mobility accessible throughout the property.
What are some nearby medical facilities for guests staying at Hilton Garden Inn Charlottesville?
Nearby medical facilities include Sentara Martha Jefferson Sleep Medicine Center, Airrosti Charlottesville, and Charlottesville Oral Surgery & Dental Implant Center, which guests may find convenient during their visit.
Are there any nearby financial services close to Hilton Garden Inn Charlottesville?
Yes, guests can find financial services such as Engel & Associates - Ameriprise Financial Services, LLC, MaryAnna Gilmer - Ameriprise Financial Services, LLC, and Charles Schwab nearby for their financial consulting needs.
What nearby dining option is available close to Hilton Garden Inn Charlottesville?
Shadwells Restaurant, an American restaurant, is located nearby and may be a great choice for guests looking to dine outside the hotel.