Business Details
About
Hotel
Take the ultimate retreat and stay at our welcoming DoubleTree by Hilton Hotel Charlottesville. Enjoy breathtaking views as our hotel overlooks the Rivanna River and conveniently 5 miles away from the University of Virginia, John Paul Jones Arena and Charlottesville-Albermarle Airport. Take advantage of our complimentary shuttle to take you to these locations as well as nearby restaurants. Unwind in our spacious guest rooms featuring comfortable king or double-sized beds with ample bathroom amenities and complimentary WiFi and remote printing. We have the largest conference facility in the city, with over 20,000 square feet. Host a wedding or conference comfortably in our space for up to 600 guests. Although we are conveniently nearby several restaurants, dine-in at our Root 29 Kitchen & Bar for a casual and upscale atmosphere . Our restaurant includes a 16-seat bar, wine wall, fireplace, private dining options, happy hour specials and inspired culinary team. For a relaxing stay, book a room or suite with our hotel today.
Location
DoubleTree by Hilton Hotel Charlottesville
990 Hilton Heights Road, Charlottesville, VA
22901, United States
Hours
Reviews
4.0
1,614 reviews
5 stars
787
4 stars
435
3 stars
159
2 stars
85
1 star
148
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about the cleanliness of rooms and bathrooms, with reports of hair, mold, and unclean surfaces.
Staff Performance
While some guests praised the friendliness and helpfulness of staff, others reported rude or unresponsive service, particularly at the front desk.
Room Quality
Guests noted that many rooms are dated and in need of refurbishment, with issues such as low-quality bathrooms and outdated decor.
Dining Experience
The on-site restaurant received mixed reviews, with complaints about food quality and high prices, particularly for breakfast.
Noise Complaints
Several guests reported noise issues from neighboring rooms and outside, affecting their comfort and sleep.
- BSBrad StimmelNov 16, 20253.0It took 7 attempts to call the front desk. The system cut me off each time. The Trash can at front door was overflowing. Bathroom was very small and the tub tile grout was moldy. Booking staff ignored my Hilton honors profile room request. It was a large hotel with a tiny indoor pool that was overcrowded. Mattress was broken down in center. Certainly not what you would expect of a Hilton property.
- SDSue DeepeOct 27, 20255.0The hotel is upscale but reasonably priced. Rooms are comfortable and clean. Everyone was very courteous and helpful. Lots of space to park. I would recommend it and I plan to stay here again
- PPpaul pizzoOct 25, 20255.0Very nice clean well kept hotel .nice beds. Spacious rooms. Nice restaurant. Descent pool
- NLNancy LudwigsenOct 21, 20255.0Great location, near restaurants and stores. Friendly employees. The room was very clean, and beds were so comfortable. The decor is beautiful. Lovely staircase and pool visible from multiple levels of the hotel.
- TTTina TOct 15, 20254.0I hate giving only 4 stars because it's set in a very beautiful area. I will make a point to stay here every time I visit. There's nothing special about it other than the feeling of the hotel and the beauty surrounding it. It feels very upscale but not pretentious. The staff were nothing special. I tried to use digital means to contact them and even called down several times and no one answered. The guy at the front desk was nice enough but just doing his job, he tried to be pleasant. The restaurant has potential to be amazing but the food was not that good, the bartender was overworked and it was obvious and the breakfast in the morning was buffet for $18. The kind of buffet you get at the Hampton for free, waffles, fruit, and some hot eggs and meat. It was very overpriced. Also the walls between the rooms are super thin. You could hear everything between the walls and outside the room. Overall a very peaceful setting I would come to many times over, but it's flawed. I might be checking out early just because the staff is unresponsive.
Frequently Asked Questions About DoubleTree by Hilton Hotel Charlottesville
What types of payment does DoubleTree by Hilton Hotel Charlottesville accept?
The hotel accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
Are pets allowed at DoubleTree by Hilton Hotel Charlottesville?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at the hotel?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Does the hotel provide free WiFi and where is it available?
Yes, complimentary WiFi is available in public areas and there is a public internet terminal.
Is parking available at the hotel and is there a fee?
Self-parking is available for free at the hotel.
What dining options are available at DoubleTree by Hilton Hotel Charlottesville?
There are two restaurants on site, including Root 29 Kitchen & Bar, which offers a casual and upscale atmosphere with a 16-seat bar, wine wall, fireplace, and private dining options.
Does the hotel offer any shuttle services?
The hotel provides a complimentary local shuttle to the University of Virginia, John Paul Jones Arena, Charlottesville-Albermarle Airport, and nearby restaurants.
What nearby restaurants can guests visit?
Guests can enjoy nearby dining at Root 29 Craft Kitchen & Bar, which is also part of the hotel, and TJ's Tavern, both offering American cuisine and bar service.
Are there any nearby places where guests can fuel their vehicles?
Sam's Club Gas Island is a nearby gas station for convenient refueling options.
What other nearby amenities or services are close to the hotel?
Nearby amenities include Kings Family Winery offering dining and coffee, Happy Nails salon for beauty services, and local automotive dealerships like Flow Chrysler Dodge Jeep Ram of Charlottesville for car needs.