Boar's Head Resort

Reviews

• JC

  Joy Chanelle

  1 day ago
  3.0
  For the price point, this resort was unfortunately very mediocre and overall disappointing. We are from Florida, where the word “resort” really means something (think year-round access to pools, water parks, gardens, activities, and amenities that are included and enhance the guest experience). Because of that, expectations were understandably higher. The hotel itself is extremely outdated. Furniture in the room was visibly worn and stained (see photo), which immediately took away from any sense of comfort or upscale-feel. For what is marketed (and priced) as a resort, the accommodations felt more like an overpriced two-star hotel. The biggest frustration was the mandatory resort fee. In the summer or spring, I better understand it's justification (due to the ability to golf, use the outdoor pool, enjoy the beauty of the gardens and grounds, etc). But in the winter, it’s genuinely unclear what this fee is supposed to cover. Most so-called resort amenities aren’t usable in cold weather (unless you’re willing to swim outdoors in 40-degree temperatures). If a property operates in a region with cold winters, it seems reasonable to offer winter-appropriate amenities that maintain a resort feel: an indoor pool, seasonal activities, ice skating, or at the very least complimentary access to the Christmas lights event for overnight guests. Unfortunately, none of that was offered. Even the holiday lights event (which was beautiful by the way) required an additional ticket, despite the resort fee. After paying it, we were left wondering what benefits we actually received. To be fair, the amenities we paid extra for were very nice. The on-site restaurant was delicious, and the spa experience was relaxing and well done (though a bit overpriced). Those experiences were the highlights of our visit. Ultimately, I would not recommend staying here. A much better option would be to stay at a more affordable hotel nearby and simply visit Boar’s Head for the spa and Christmas lights event, since you have to pay separately for everything anyway. There were no real perks to being a guest at the resort itself. And having access to an indoor gym in the winter doesn't make it a resort (many 2-star "non-resort" hotels offer indoor gyms, indoor pools and free breakfast). Overall, this property does not justify its price, and the “resort” designation feels misleading...especially during the winter season.
• PJ

  Paul Johnson

  Dec 30, 2025
  2.0
  We went to the Christmas lights show. The lights and drone show were good. The walking path was about 3 to 4 feet wide. It was crowded The whole way around and were at the mercy of the slowest moving people. We went into the shelter for food. There were 3 booths manned by 1 person each. One line was to purchase drinks. It took 30 minutes. The meal and desert lines were 30 minutes each. I left! Very poor management. Very uncomfortable. Very high entry price for what you received.
• JH

  Jessica Hudler

  Dec 25, 2025
  2.0
  The accommodations here were nice, and the rooms were clean. The facilities look a little aged, but well-kept. We stayed in what was called a suite, but was more like a standard double-queen room. We left to go to the market, which was closed even after being recommended to us by the front desk, and when we returned, we had nice little treats left for the kids, due to our winter wonderland package we purchased in addition to our room cost. We left for our on-campus dinner reservations assuming we had plenty of time to continue looking around afterward since our reservations were at 7:15pm, which is where things fell apart. The Mill Room: While the food was delicious, the rate at which each course was served was extremely slow. It took nearly 20 minutes to get drinks, which set the pace for bread, and courses, etc. Additionally, our server was not nearly as accommodating to our family as others in his seating area, stopping to make small chat and make recommendations to others and being jovial, but being curt with us, unexpectedly. It really made it a difficult service. After 2 1/2 hrs of sitting and waiting for our next portions, and a mix up with our meals because everyone had prime rib but different temperatures (and the knives were of no use in cutting as they were very dull) we finished in time to notice that the lights we paid additionally for had stopped. At no point were we made aware, nor did the "things to know" page online state that the lights attraction stopped letting visitors in at 8, closing at 9, so because of our lengthy dinner, the entire reason we came was missed. In addition, we were grossly overcharged for our meal, with each child being charged 105$ per person, though online it states 45$. When my husband alerted the staff, they stated the would correct it, but was charged around 490$ for 5 people, 2 adults and 3 kids, anyway. We got no receipt with the changes, just charged based on some arbitrary number. Finally, after speaking to front desk, we were made aware that the person who handled the Winter Wonderland experience had left expediently, and they would not be able to handle our issue with missing the lights. They expressed remorse and took our contact information, but it was disappointing that no one would be able to assuage the situation other than expressing their sympathies. This is a big event at the hotel, you would assume the hotel would be prepared to handle customer service for it. With all this being said, we will not be returning, nor will we recommend this restaurant nor hotel to others for these special events. This was a terrible experience to enjoy with smaller children, because their own offerings don't work well together to allow it all to be experienced. I would not have chosen dinner over lights, nor would I have chosen a place where I would have had to chose one or the other for Christmas.
• NK

  Nicole Kean

  Dec 22, 2025
  4.0
  Went to the winter wonderland walk through for the Christmas lights and drone show.honestly I think it was overpriced for being extremely crowded and rushed through the whole trail doesn't leave very much time to take a photo with your family. The bathrooms only had two stalls and the lines were out the door. They had a few food trucks n such. But the walk thru is basically a trip around the small lake and that's about it. Definitely need to come down on the price for those tickets. But we had fun
• SS

  seemant saurav

  Dec 16, 2025
  2.0
  Not all rooms are part of main resort building as they are located in different building (walkable distance) Pros: They can provide you a car to drop to that building Cons: Your building will have no concierge..you are by your own.. for every ting thing you need to call and then they send with golf cart.. Beds are disgusting and honestly it felt that borrowed it from some university students. With that high room charge they definitely need to keep the beds top notch.. No microwave in the room until you ask for.. SPA is not very guest friendly so avoid going there... The staffs are mostly university students doing part time job.. Suggestion: Either reduce the charges or upgrade your services..

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