Business Details
About
HotelWedding VenueConference CenterBusiness Meeting LocationsStaybridge Suites
Experience comfort, cleanliness, and quiet at Staybridge Suites Chantilly Dulles Airport. Nestled near a pond and walking trail, our pet-friendly, residential style hotel, is six miles from Dulles International Airport (IAD), and provides easy access to headquarters and government agencies in the DC area, like IBM, Amazon, Boeing, the National Reconnaissance Office (NRO), and CIA.
Our suites offer full kitchens and living areas, perfect for business travelers, contractors, and families. Enjoy thoughtful amenities like our market, free laundry, parking, and Wi-Fi, plus, complimentary breakfast and social hours. Stay active in our fitness center, utilize our business center, and enjoy our grill area. We are your ideal home away from home.
Unwind in our spacious courtyard with two outdoor grills and a fire pit, or explore nearby attractions like the Smithsonian Udvar-Hazy Air & Space Museum, Reston Town Center, and Sully Historic Site. With 24/7 front desk service, extended stay options, and IHG One Rewards benefits, we combine the flexibility of home with the convenience of hotel living. Whether you're relocating, visiting family, or on assignment in the Dulles Tech Corridor, you'll find comfort, value, and service that sets us apart from the ordinary.
Location
Staybridge Suites Chantilly Dulles Airport by IHG
3860 Centerview Drive, Chantilly, VA
20151, United States
Hours
Reviews
4.4
484 reviews
5 stars
303
4 stars
112
3 stars
35
2 stars
13
1 star
21
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many guests praised the staff for their friendliness and helpfulness, with specific mentions of individuals like Patrick and Corbin for their exceptional service.
Cleanliness
While some guests reported cleanliness issues, many others noted that the rooms and common areas were well-maintained and clean.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed the variety and quality, while others found it lacking in taste and options.
Management Concerns
Several reviews highlighted issues with management professionalism and responsiveness, particularly regarding guest complaints and service quality.
Amenities and Location
Guests appreciated the hotel's amenities, such as the kitchenette and laundry facilities, as well as its convenient location near Dulles Airport.
- USUnix SanDec 27, 20255.0Really nice a great time.
- DCDavid CamposDec 20, 20255.0Great experience overall. Great value!
- ISIris StarkerNov 13, 20255.0We were in town for a wedding and our stay was 5 days, the room was very nice. They had a crib for us to use and a step stool to help a shorter people climb into bed. Every day we stayed they cooked different breakfasts, and the staff was very friendly. I would definitely stay here again.
- LLLaTanyaOct 23, 20251.0During my recent stay at the Staybridge Suites Chantilly – Dulles Airport, I experienced an interaction that raised serious concerns about professionalism, guest privacy, and respect for diversity. Early that morning, a staff member entered my room at approximately 8:30 a.m. despite a visible “Do Not Disturb” sign on the door. This intrusion violated the basic expectation of privacy that hotel guests are entitled to. When I later expressed my frustration and concern about this incident at the front desk, the employee Corbin responded by ending our conversation with, “Have a blessed day.” While some may view that phrase as polite, in this context it came across as dismissive and minimizing of my legitimate frustration regarding the privacy breach. Moreover, such a remark presumes a shared religious belief that the employee had no basis to assume in a professional hospitality setting. Under IHG’s brand standard of True Hospitality for Everyone, staff are expected to remain neutral, respectful, and sensitive to the diverse beliefs of guests. I immediately brought this matter to the attention of General Manager Amy Avalos, who manages the property. Rather than addressing the concern with professionalism or empathy, the General Manager was dismissive and even suggested that I would “look crazy” for submitting a formal complaint. Such a response is deeply troubling and inconsistent with IHG’s Code of Conduct, which requires employees and management to treat every guest with dignity, respect, and cultural sensitivity. It is also important to note that Fairfax County is one of the most culturally and religiously diverse areas in Virginia, including Christians, Muslims, Hindus, Buddhists, Jews, Sikhs, and people with secular or non-theistic beliefs. In such a diverse region, maintaining religious neutrality and professionalism in guest interactions is essential to ensuring that all guests feel equally respected and welcome, regardless of personal faith or lack thereof. After reviewing multiple public guest reviews for this location, it appears that other guests have also reported less-than-stellar experiences involving both Corbin and General Manager Amy Avalos. This pattern suggests a potential ongoing issue with staff professionalism and responsiveness that warrants corporate attention. No guest should ever be made to feel disrespected, dismissed, or belittled for voicing valid concerns about their stay. Both the initial privacy violation and the subsequent responses by staff and management fall short of IHG’s standards for guest care and inclusion. I am submitting this review so that IHG Corporate Guest Relations can review this incident and ensure that appropriate corrective action and retraining are provided at this property. Every guest deserves an environment where professionalism, privacy, and inclusivity are upheld without exception. Just a follow up, I appreciate you stating that. I’ve carefully reviewed our earlier exchange, and the words and tone used at that moment were quite distinct. I’ll allow the conversation itself to speak for what was actually said.
- TJTessa JohnsonOct 22, 20255.0My Husband & I just finished a 10 week stay here with our two babies for his work. I can’t brag on the staff enough here. They genuinely care about their guests experience and go above and beyond to make sure everyone is always taken care of. They treated my babies like family and spoiled them daily. The space at this location is absolutely incredible. The open fields and pond with a walking path gave us so much room to breathe and grow still being in a huge city and smaller living space. I will forever be thankful for the people at Staybridge Chantilly, and I hope we get to go back soon!💙
Frequently Asked Questions About Staybridge Suites Chantilly Dulles Airport by IHG
What are all the amenities offered at the hotel?
At Staybridge Suites Chantilly Dulles Airport, we offer thoughtful amenities to enhance your stay in Virginia. Enjoy free parking, free Wi-Fi, and free laundry facilities. Stay active in our 24/7 Fitness Center and productive in our Business Center. Savor complimentary breakfast every morning and indulge in our Social Hour every Monday, Tuesday, and Wednesday evenings with free appetizers and drinks. Our pet-friendly hotel offers meeting and event space, group rates, an onsite market, and an outdoor grill area with a pond and walking trail.
Is this a pet friendly hotel?
Yes, Staybridge Suites Chantilly Dulles Airport welcomes your furry friends. Our pet-friendly hotel offers a pond with a trail, perfect for walking your dog, and spacious suites with full kitchens to ensure you and your furry companion feel right at home.
How far are you from the National Reconnaissance Office?
Staybridge Suites Chantilly Dulles Airport hotel is approximately 4 miles from the National Reconnaissance Office (NRO).
How far are you from Dulles Discovery?
Staybridge Suites Chantilly Dulles Airport hotel is approximately 2 miles from the Dulles Discovery Center.
How far are you from US Space Force Command Center?
Staybridge Suites Chantilly Dulles Airport hotel is approximately 6 miles from the US Space Force Command Center.
What are the check-in and check-out times at Staybridge Suites Chantilly Dulles Airport?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel offer free breakfast to guests?
Yes, Staybridge Suites Chantilly Dulles Airport provides complimentary buffet breakfast.
Are pets allowed at Staybridge Suites Chantilly Dulles Airport?
Yes, both cats and dogs are welcome at the hotel, making it a pet-friendly accommodation.
Is there free parking available for guests?
Yes, guests can enjoy free parking during their stay at the hotel.
What fitness facilities are available on-site?
The hotel features a free fitness center equipped with elliptical machines, treadmills, and free weights for guest use.
Does the hotel provide any business services?
Yes, there is a business center available, along with meeting rooms for business meetings and events.
How does the hotel ensure cleanliness and safety regarding COVID-19?
The hotel uses commercial-grade disinfectants, enhances cleaning in all areas, employs trained staff in hand washing and cleaning procedures, provides sanitizer, practices safe food handling, and disinfects or discards plastic keycards.
Are there any nearby attractions or points of interest guests should know about?
Guest can visit the Smithsonian Udvar-Hazy Air & Space Museum, Reston Town Center, and Sully Historic Site, all located close to the hotel.
How close is Staybridge Suites Chantilly to the National Reconnaissance Office?
The hotel is approximately 4 miles from the National Reconnaissance Office, making it convenient for visitors to that location.
What other nearby services or businesses are around Staybridge Suites Chantilly Dulles Airport?
Nearby, guests will find businesses like Pearl Early Childhood Academy, Fortis Insurance, Excivity (a software development company), and Nik Family & Cosmetic Dentistry, offering various services to complement your stay.