Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express Hotel & Suites Richmond North Ashland, conveniently located off Hwy I-95 at exit 92 and only 5 miles away from Kings Dominion: Virginia's Premier Themed Amusement Park and 1 mile from Randolph Macon College. We have all you need to make your stay enjoyable and fun.While staying with us enjoy our indoor heated pool and spa. Each guest room includes a microwave, refrigerator. Our special Express Start free hot breakfast is served daily. We are the perfect choice to accommodate the needs of the business or leisure traveler by offering complimentary wired and wireless high-speed Internet access throughout and free local calls in all rooms.Holiday Inn Express Hotel & Suites Richmond North Ashland is also close to the following businesses: Spec Ops Inc, Lutron, Verizon, Anton-Paar, Siemens, Richmond Harley Davidson, Pilot, Sun Belt, Tyson Foods, Hanover Air Park, Dominion Power, John Deere, Owens & Minor, Ford Training Center, FedEx, McKesson HBOC, Fort AP Hill, and the Virginia Sports Complex, Bass Pro Shops. Conveniently located just 22 miles away from Richmond International Airport and a brief 15 minutes away from Richmond International Raceway (host to NASCAR) we are also conveniently located within 15 minutes of all downtown Richmond attractions: Richmond Coliseum, State Capitol, University of Richmond, Medical College
Location
Holiday Inn Express & Suites Richmond North Ashland by IHG
107 South Carter Road, Ashland, VA
23005, United States
Hours
Reviews
4.0
829 reviews
5 stars
404
4 stars
201
3 stars
115
2 stars
37
1 star
72
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Leslie and Tabitha for their exceptional service.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, mold, and maintenance issues.
Facilities Maintenance
Guests reported various maintenance issues, such as broken amenities, malfunctioning air conditioning, and outdated facilities.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it satisfactory while others described it as lacking and poorly stocked.
Location Convenience
The hotel’s location was frequently noted as a positive aspect, being close to restaurants and attractions.
- TCTasha ColesDec 5, 20255.0Oh my best stay
- KSKaylena SayersNov 30, 20251.0If I could give negative stars I would! First problem was when we got there to check in the lady at the front desk said "your room is not done yet I asked "how long should it be"she said well check in is not until 3" mind you I requested an early check in time that was approved on booking.com. So we leave come back just to have to wait another 10 minutes because the lady was on the phone trying to help someone with a reservation for MAY NEXY YEAR!! Second problem hot tub was cold felt exactly the same as the pool. Last but not least at 9:30am of the day of check out my husband and I left to go get coffee and come back to finish packing up the room and our belongings upon coming back with our coffees our room was cleaned out door wide open my stuff missing!! I'm also going to put this out here i did not check out and check out time was not until 11am NOBODY should have went into that room until A. I checked out or B. check out time arrived whichever came first. DO NOT DO BUSINESS WITH THIS HOTEL!! Only thing good about the place was the comfy bed 🤦♀️
- TFThomas ForlinesNov 23, 20255.0Perfect location with restaraunts and gas stations within walking distance, staff was fantastic and friendly and rooms were very clean
- SESusan ElksNov 23, 20251.0Most disappointing stay - checked in late in the evening to realize that there was no hot water no premises. Front desk staff didn't inform us until we asked, at which point they admitted it was turned off due to a problem. There was no hot water in the morning either. Staff lied by omission and were indifferent when finally informing us and at checkout. Terrible customer service.
- GMGlen MerrillNov 15, 20255.0Very nice and friendly
Frequently Asked Questions About Holiday Inn Express & Suites Richmond North Ashland by IHG
What accessibility features are available at Holiday Inn Express & Suites Richmond North Ashland?
The hotel offers accessible parking and is mobility accessible with an elevator available.
Is breakfast included during a stay at the hotel?
Yes, the hotel provides a free hot buffet breakfast every morning.
What are the check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free Wi-Fi to guests?
Yes, complimentary Wi-Fi is available in public areas and guest rooms.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed at the property.
Does the hotel have fitness facilities?
Yes, there is a fitness center with equipment including an elliptical machine, treadmill, and free weights, all available for free.
Is there any daily housekeeping service provided?
Yes, housekeeping is available daily.
Are there any COVID-19 sanitation measures in place at the hotel?
Yes, the hotel uses commercial-grade disinfectants, performs enhanced cleaning in common areas and guest rooms, arranges common areas for distancing, and provides hand sanitizer for guests.
What nearby dining options can guests visit around the hotel?
Guests can enjoy meals at nearby restaurants such as McDonald's, Cracker Barrel Old Country Store, Applebee's Grill + Bar, China Wok, Brick Oven Bistro, and Fuddruckers, all located conveniently close to the hotel.
Are there convenient amenities like gas stations or stores near the hotel?
Yes, nearby amenities include Food Mart, Shell, Dash In, TA Truck Service, bp America, and 7-Eleven (currently closed), providing convenience shopping and fuel options for guests.