Holiday Inn Express & Suites Richmond North Ashland by IHG

4.0
824 reviews
Hotel exterior

About

HotelWedding VenueBusiness Meeting Locations
Welcome to the Holiday Inn Express Hotel & Suites Richmond North Ashland, conveniently located off Hwy I-95 at exit 92 and only 5 miles away from Kings Dominion: Virginia's Premier Themed Amusement Park and 1 mile from Randolph Macon College. We have all you need to make your stay enjoyable and fun.While staying with us enjoy our indoor heated pool and spa. Each guest room includes a microwave, refrigerator. Our special Express Start free hot breakfast is served daily. We are the perfect choice to accommodate the needs of the business or leisure traveler by offering complimentary wired and wireless high-speed Internet access throughout and free local calls in all rooms.Holiday Inn Express Hotel & Suites Richmond North Ashland is also close to the following businesses: Spec Ops Inc, Lutron, Verizon, Anton-Paar, Siemens, Richmond Harley Davidson, Pilot, Sun Belt, Tyson Foods, Hanover Air Park, Dominion Power, John Deere, Owens & Minor, Ford Training Center, FedEx, McKesson HBOC, Fort AP Hill, and the Virginia Sports Complex, Bass Pro Shops. Conveniently located just 22 miles away from Richmond International Airport and a brief 15 minutes away from Richmond International Raceway (host to NASCAR) we are also conveniently located within 15 minutes of all downtown Richmond attractions: Richmond Coliseum, State Capitol, University of Richmond, Medical College

Location

Holiday Inn Express & Suites Richmond North Ashland by IHG
107 South Carter Road, Ashland, VA
23005, United States

Hours

Reviews

4.0
824 reviews
5 stars
401
4 stars
200
3 stars
115
2 stars
37
1 star
71

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Leslie and Tabitha for their exceptional service.

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, mold, and maintenance issues, leading to a negative overall impression.

Breakfast Quality

While some guests enjoyed the breakfast offerings, many expressed disappointment with the quality and availability of food items.

Maintenance and Upkeep

Several reviews pointed out the need for maintenance and updates throughout the hotel, including issues with room amenities and general facility conditions.

Location Convenience

Guests appreciated the hotel's convenient location near restaurants and attractions, making it a favorable choice for travelers.
  • GM
    Glen Merrill
    Nov 15, 2025
    5.0
    Very nice and friendly
  • TM
    Timothy Mitchell
    Oct 21, 2025
    5.0
    Just Wonderful!! The Staff and the Service I received was fantastic!!! Everyone was great from the General Manager Leslie Garrett to the Housekeeping Staff! They all went above and beyond to make sure my stay was comfortable and very pleasant. I will definitely be staying here again when I am back in the Ashland/Richmond area again on Business.
  • BB
    Barbara Buchmann-Smith
    Oct 20, 2025
    4.0
    Overall good place looking clean, also serving a plentiful partially hot breakfast.
  • LS
    Larry S
    Oct 12, 2025
    3.0
    Its a nice hotel, sevice and room was nice, can't give it more stars because I would like the breakfast to start earlier so we can get on the road sooner.
  • EE
    Epitome63
    Oct 11, 2025
    2.0
    Checked in Rm 207. My observations. The bath fan, that is on the light switch in the bath, sounds like a freight train. The ceiling has mismatched paint showing a repair not completed. Cabinets look not quite finished with a raw appearance between the walls and shelves. Carpet looks newer, very comfortable bed. Breakfast would be enough to stave off starvation. Forks are place in receptacle tines up, biscuits would not yield to the flimsy plastic flatware. Overall, this hotel needs maintenance. A significant amount of maintenance. A little more quality with breakfast would enhance the experience. The room lock was finicky and the key had to be inserted multiple times to get into the room.

Frequently Asked Questions About Holiday Inn Express & Suites Richmond North Ashland by IHG

What accessibility features are available at Holiday Inn Express & Suites Richmond North Ashland?

The hotel offers accessible parking and is mobility accessible with an elevator available.

Is breakfast included during a stay at the hotel?

Yes, the hotel provides a free hot buffet breakfast every morning.