Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Set in the vibrant Ballston neighborhood, three blocks from the Metro, our Arlington hotel places you near the most popular Washington, DC area attractions. Our location off I-66 makes us ideal for business and leisure travelers offering access to many local companies, shopping at the Ballston Quarter, and iconic DC museums and landmarks, including the White House.
Holiday Inn® Arlington at Ballston features comfortable rooms and suites with 32-inch TVs, Keurig coffeemakers, and refrigerators. You'll love our hotel amenities, including free Wi-Fi, 5,000 square feet of meeting space, a Fitness Center, and a seasonal outdoor pool. Enjoy local comfort food for breakfast and dinner at The Silver Leaf Restaurant, where kids eat free.
Location
Holiday Inn Arlington at Ballston by IHG
4610 N. Fairfax Dr, Arlington, VA
22203, United States
Hours
Reviews
3.8
1,381 reviews
5 stars
504
4 stars
420
3 stars
228
2 stars
85
1 star
144
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some staff members received praise for their friendliness and helpfulness, many guests reported poor service, including unresponsive front desk staff and issues with communication.
Cleanliness
Numerous reviews highlighted cleanliness issues, including dirty rooms, mold, and bugs, which significantly impacted guest experiences.
Condition of Facilities
The hotel is described as outdated and in need of renovations, with complaints about old furniture, malfunctioning amenities, and general wear and tear.
Location
Guests appreciated the hotel's convenient location near public transport and restaurants, often citing it as a major positive aspect of their stay.
Breakfast and Amenities
Many guests were disappointed with the breakfast offerings, citing high prices and limited options, along with a lack of basic amenities like microwaves in rooms.
- DMD M1 day ago3.0The staff here is very friendly and helpful, which definitely helps with making the stay more pleasant. The is that this Holiday Inn offers good amenities to their IHG loyalty members. Most nights are pretty affordable compared to other hotels in the area. The building is long overdue for a renovation. The rooms look like a relic from the early 2000s, especially the bathroom and showers. The doors still use the older magnetic swipe keys that demagnetize if they're near a phone for too long. Sound insulation between rooms is not good either. But even with the old rooms, housekeeping could be better. Towels are clean but seem worn and sometimes have holes in them. The garbage cans don't have liners in them, which is strange. It's just the little things that housekeeping can do that can make even a dated room feel more comfortable.
- MRmadhusudhan reddy3 days ago5.0Great service, clean rooms. Manager Mr. Wilson and front desk receptionist Ms. Fernande were patient and kind to answer questions and guide.
- SZSam ZizziJan 1, 20263.0Location off the interstate is convenient. The facility has seen better days, definitely an old school holiday inn that needs a big refresh. Rooms were super basic with no bags in the trash. Beds were OK. Front desk staff were helpful and friendly. Breakfast nowhere to be found (it was taken over by a military group). Coffee at the bar for $4.
- JCJohn CDec 22, 20251.0I can't get through on the phone at all; this is a fake phone number. No one can contact them, and I'm completely frustrated!
- CHConstant HonestyDec 11, 20255.0Good location, very nice rooms, easy to navigate. Only in and out for a night, but explored a bit and there seemed to be decent amenities close by.
Frequently Asked Questions About Holiday Inn Arlington at Ballston by IHG
What time can I check in and check out at Holiday Inn Arlington at Ballston?
Check-in time is at 3:00 PM and check-out is at 12:00 PM.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at the hotel?
No, dogs and cats are not allowed at the hotel.
Is breakfast available at the hotel?
Yes, breakfast is available and kids eat free at The Silver Leaf Restaurant.
Does the hotel have facilities for guests with mobility needs?
Yes, the hotel is mobility accessible and has an elevator and accessible parking.
Are there fitness and recreational facilities available at Holiday Inn Arlington at Ballston?
Yes, it has a free fitness center with elliptical machines, free weights, and treadmills, plus an outdoor seasonal pool.
Is Holiday Inn Arlington at Ballston located near public transit?
Yes, the hotel is located three blocks from the Ballston Metro, making it convenient for travelers using public transit.
What nearby attractions can I visit before or after staying at the hotel?
You can visit Ballston Quarter shopping, the White House, and DC museums, all near the hotel.
Where can I find parking when staying at Holiday Inn Arlington at Ballston?
The hotel offers self-parking, and SP+ Parking is also nearby for additional parking options.
Are there dining options near Holiday Inn Arlington at Ballston besides the hotel restaurant?
Nearby dining includes the hotel's Silver Leaf Restaurant, and the vibrant Ballston area offers various options for guests to explore.