Business Details
About
HotelHilton
The recently renovated Hilton Garden Inn Arlington/Courthouse Plaza hotel is near the Metro Station and close to major Washington, DC attractions. Select our hotel, which offers guest rooms, junior suites, and accessible rooms — all with either two queen- or one king-sized bed options. Each guest room features a large work desk, complimentary WiFi, a refrigerator, microwave, chair with ottoman and a 49-inch LCD HDTV.
The Garden Grille is open for breakfast and dinner. Enjoy a priced, cooked-to-order breakfast in a relaxed setting to start your day. Sample soups, salads, sandwiches, pasta, and specialty items from the dinner menu. For other options, visit the Pavilion Pantry®, which offers a variety of refrigerated and microwaveable items that you can prepare in your room or enjoy on the go.
Copy, fax, and print documents in our 24-hour business center. Enlist our experienced staff to prepare the perfect menu selections for your next event. Enjoy rest, relaxation, and fitness at the Hilton Garden Inn Arlington/Courthouse Plaza hotel.
Location
Hilton Garden Inn Arlington/Courthouse Plaza
1333 North Courthouse Road, Arlington, VA
22201, United States
Hours
Reviews
4.0
1,096 reviews
5 stars
510
4 stars
314
3 stars
128
2 stars
65
1 star
79
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Garry and Dimitri for their exceptional service.
Room Quality
Several guests reported issues with room cleanliness, maintenance problems, and outdated amenities, leading to a mixed perception of room quality.
Value for Money
Customers expressed dissatisfaction with the high costs for parking and breakfast, feeling that the overall value did not meet expectations.
Location
The hotel’s location was frequently highlighted as a positive aspect, being conveniently situated near metro stations and local attractions.
Customer Service Issues
Numerous reviews indicated significant problems with customer service, including billing errors, lack of follow-up on complaints, and unprofessional behavior from staff.
- CSChristopher SchwarzDec 22, 20255.0Great hotel
- PSPatrick SoissonNov 26, 20255.0Staff was super friendly, room was nice and bed was very comfortable slept well
- JCJacky ChenNov 10, 20255.0I was at hotel 2AM due to airline cancel, Cecille was help me on everything, she is nice woman Hotel is new and clean, and very close to airport
- ANArmin NiroumandNov 7, 20251.0They are cheap, like the cheapest. You can find better hotels cheaper with better service and overall experience.
- DODan ONeillNov 5, 20251.0I had a good stay, but for some reason Hilton decided to charge me AGAIN for a stay I paid for in advance through a 3rd party. Depending on how this error is corrected, I will update my review at that time. Edit #1: I got a lot of excuses, they were very apologetic and promised to make it right but have yet to do so. They did refund *some* of the money they erroneously charged me, but not all of it, so I will keep pursuing. They offered to comp the 40 or so dollars I spent in the restaurant, which is nice but woefully insufficient for this level of failure. They also charged a card that I have used at a previous Hilton stay, but never gave them at this hotel. This is a serious breach of trust, and I would like some contact other than the BS canned response they put below. Edit #2: I still have yet to receive the full refund of the overcharge. The staff of this location is falling short again. I'm still waiting for someone from Hilton to reach out about this in a format other than a canned response. Final edit: They now continue to charge my card for this stay. I have called Hilton Corporate and they say it has to be resolved by the hotel itself but they "documented" my concern. The hotel staff, Adam, has been apologetic and keeps repeating that they will investigate and correct it, but they keep on making NEW charges, even though I checked out 2 days ago, the most recent being today. I filed a police report for credit card fraud. Very disappointed with how Hilton is responding to this. As an Elite status member I have obviously had good experiences with Hilton in the past, but they have clearly gone downhill.
Frequently Asked Questions About Hilton Garden Inn Arlington/Courthouse Plaza
What are the check-in and check-out times at Hilton Garden Inn Arlington/Courthouse Plaza?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel provide accessible amenities?
Yes, the hotel offers accessible parking and an accessible elevator for guests.
Is Wi-Fi available for guests at the hotel?
Yes, complimentary Wi-Fi is available in public areas and there is a public internet terminal.
Are pets allowed at the Hilton Garden Inn Arlington/Courthouse Plaza?
Yes, pets including cats and dogs are welcome at the hotel.
Does the hotel offer any dining options on-site?
Yes, the hotel has three restaurants, including the Garden Grille which serves breakfast and dinner, as well as a Pavilion Pantry convenience store.
What fitness facilities are available at the hotel?
The hotel has a free fitness center with equipment such as elliptical machines, free weights, treadmills, and weight machines.
Is parking available at the Hilton Garden Inn Arlington/Courthouse Plaza?
Yes, self-parking is available for guests at the hotel.
How can guests access local transportation from the hotel?
The hotel offers a local shuttle service and is located near the Courthouse Metro Station for easy access to Washington, DC and nearby areas.
What are some nearby attractions guests can visit before or after their stay?
Guests can explore the Udvar-Hazy Air & Space Center, a popular history and civilization museum located near the hotel.
Are there any nearby services for guests needing parking or car care?
Yes, Colonial Parking, Inc. is nearby for parking needs, and Capitol Shine offers auto detailing and car wash services close to the hotel.