Business Details
About
Hotel
The Embassy Suites Crystal City - National Airport hotel, located in the Crystal City area of Arlington, VA, is just one mile from the Ronald Reagan Washington National Airport (DCA) and two miles from the heart of Washington D.C.
Our free scheduled shuttle to and from Reagan National Airport departs from the hotel every 20 minutes, from 6:00 am - 12:00 am daily.
The Pentagon and the Fashion Centre at Pentagon City Shopping Mall are both within walking distance of our Arlington, VA hotel.
This full-service, upscale, all-suite Arlington, VA hotel is just minutes from such Washington D.C. & Arlington attractions as: Arlington National Cemetery, Downtown Washington D.C., Old Town Alexandria, VA, Smithsonian Museums, Washington Monument, New World War II Memorial, Pentagon 9/11 Memorial.
Guests of our hotel stay in spacious and comfortable two-room suites.
Our Arlington, VA hotel provides business travelers and meeting planners with 5,000 square feet of flexible meeting space and six conference suites. To book a meeting 24-hours a day, seven days a week visit e-Events.
Complimentary cooked-to-order breakfast featuring delicious omelets and a nightly Manager's Reception are also provided to our Arlington, VA hotel guests.
Additional amenities at our Arlington, VA hotel include: On-site restaurant, lounge, fitness center, and On-site Business Center.
Whether your travels bring you to our Arlington, VA hotel for business or leisure, our first class services and amenities ensure that your stay will be comfortable and convenient.
Location
Embassy Suites by Hilton Crystal City National Airport
1393 S Eads St, Arlington, VA
22202, United States
Hours
Reviews
4.2
2,035 reviews
5 stars
1,118
4 stars
517
3 stars
191
2 stars
101
1 star
108
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, highlighting specific individuals who provided exceptional service.
Room Cleanliness
While some guests reported clean and spacious rooms, others experienced issues with cleanliness, including mold, odors, and pests.
Breakfast Quality
The complimentary breakfast received high marks for variety and quality, with many guests enjoying the made-to-order options.
Location
The hotel is well-located near restaurants, shopping, and public transportation, making it convenient for guests.
Maintenance Issues
Several reviews mentioned maintenance problems, including air conditioning issues, plumbing problems, and outdated facilities.
- SJShalani Jayamanne5 days ago5.0The room was spacious with a good layout, and the staff were very friendly. I appreciated the happy hour and the great breakfast. However, the rooms were a bit dark, and there was some black mold in the toilet area, and flushing system felt a bit outdated. But, overall, it was a comfortable stay.
- RER_ EzraNov 14, 20255.0Amazing staff that are always willing to make it happen for their guests. The rooms leave a little to desired but they clean and respectable.
- TAThomas AllisonNov 10, 20255.0The rooms are very nice—beds, blah. While beds are normally a big part of my opinion regarding a hotel, I still left a five star review because everything else about this hotel is above and beyond. From the amazing hospitality received from the front desk and 12 taps to the social hour with free drinks and amazing breakfast, this hotel gets it. They are very kid-friendly and super patient. Great experience!
- DSDave SniadakOct 18, 20255.0This is my go to hotel when I’m in the DC area. Rooms are stylish, well appointed, comfortable, while every staff member I’ve engaged with has been friendly and committed to delivering an excellent experience. Highly recommend.
- BFButter FlyOct 6, 20255.0⭐️⭐️⭐️⭐️⭐️ Exceptional Stay at the Hilton Crystal City – A Truly Memorable Experience! Five Stars all the way!! Our recent stay at for my significant other and I, at the Hilton Crystal City in Washington, D.C. was nothing short of amazing. From the moment we arrived, we were picked up by the complimentary shuttle from hotel. As we made our way into the hotel, we felt welcomed, cared for, and truly valued. The hotel itself was spotless, beautifully maintained, and full of that signature Hilton charm, modern, spacious, and luxurious in every way. The service was outstanding from the very first moment. We were greeted by Mr. Isaiah, who checked us in and took the time to explain everything about the hotel and amenities. His kindness and professionalism set the perfect tone for our visit. When a small mix up with our room reservation occurred and we were placed in the wrong section, Mr. Isaiah and Mr. Seth quickly resolved it with ease and made sure we were moved to a beautiful room with a breathtaking view of the Washington Monument and Capitol Hill which we originally reserved. That efficiency of service speaks volume. The dining experience was equally wonderful. The kitchen manager, Mr. Humid, made sure our dinner was perfect, and our server Rodrigo provided incredible service. Mornings were just as delightful. Mrs. Lisette prepared our breakfast with such care and warmth, and the complimentary breakfast offered an impressive variety of delicious choices. It was the perfect way to start each day boosted our energy for the day ahead. We also want to thank Darryl at the front desk for his professionalism and upbeat personality, and Kevin, the new arrivals greeter, who made sure we had everything we needed, even after checkout. Each person we met brought a personal touch that made our stay feel truly special. If you are planning a trip to Washington, D.C., we cannot recommend the Hilton Crystal City enough. It is a place where comfort meets elegance and where the staff make you feel like family. You will leave with great memories and a desire to come back again. We will definitely be returning. Thank you, J&A
Frequently Asked Questions About Embassy Suites by Hilton Crystal City National Airport
What accessibility features does Embassy Suites by Hilton Crystal City National Airport provide?
The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is there free shuttle service available from the airport?
Yes, there is a free scheduled shuttle to and from Ronald Reagan Washington National Airport departing every 20 minutes from 6:00 am to 12:00 am daily.
What are the check-in and check-out times at the hotel?
Check-in time is at 4:00 pm and check-out time is at 12:00 pm.
Does the hotel allow pets?
Yes, both cats and dogs are welcome at the hotel.
Is breakfast available at the Embassy Suites Crystal City?
Yes, the hotel provides a complimentary cooked-to-order breakfast featuring delicious omelets.
Are there any dining options onsite?
Yes, the hotel has one on-site restaurant and a bar/lounge area for guests to enjoy.
What facilities are available for business travelers?
The hotel features a business center, free fitness center, 5,000 square feet of flexible meeting space with six conference suites, and digital guest room keys for convenience.
What environmentally friendly practices does the hotel follow?
The hotel is ISO 14001 and ISO 50001 certified, uses eco-friendly toiletries, employs an energy conservation program, uses energy-efficient lighting, bans single-use plastic straws, and has recycling and food waste reduction programs.
What nearby attractions are accessible from Embassy Suites by Hilton Crystal City National Airport?
Guests can walk to the Pentagon and the Fashion Centre at Pentagon City Shopping Mall. The hotel is also close to Arlington National Cemetery, Downtown Washington D.C., Old Town Alexandria, the Smithsonian Museums, Washington Monument, and the Pentagon 9/11 Memorial.
Are there nearby cafes or restaurants guests can visit before or after their stay?
Yes, guests can visit nearby places such as Mae's Market and Cafe, Paramount Cafe, South Block smoothie and juice bar, Good Company Doughnuts & Cafe, and Makers Union American restaurant and bar.