DoubleTree by Hilton Hotel Washington DC - Crystal City

4.0
3893 reviews

About

HotelDoubleTree
Enjoy US capital views from our DoubleTree by Hilton Hotel Washington DC- Crystal City hotel in Arlington, VA. We offer panoramic views that include the Washington Monument and the Potomac River, as well as the area’s only revolving rooftop restaurant with DC monument views (Skydome Lounge). Our hotel also features complimentary shuttle service to DCA airport and the DC metro. We are located near trendy restaurants, the Pentagon and Fashion Centre at Pentagon City Mall. We are only three blocks from the Pentagon City metro station – perfect for sightseeing in our nation’s capital. Workout in our fitness center and enjoy five unique dining experiences including fine dining, a casual bistro, in-room dining, lobby bar (local laws apply) and light meals on the run. Our hotel offers 34,000 sq.ft. of flexible meeting space.

Location

DoubleTree by Hilton Hotel Washington DC - Crystal City
300 Army Navy Drive, Arlington, VA
22202-2891, United States

Hours

Reviews

4.0
3,893 reviews
5 stars
1,765
4 stars
1,087
3 stars
488
2 stars
201
1 star
352

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many guests praised the staff for their friendliness and helpfulness, particularly highlighting individuals like Chandler, Bilal, and John for their exceptional service.

Cleanliness Issues

Numerous reviews mentioned cleanliness problems, including dusty rooms, dirty linens, and maintenance issues, leading to a negative perception of the hotel's upkeep.

Location and Amenities

The hotel is well-located near key attractions and the airport, but guests expressed dissatisfaction with the lack of amenities, such as microwaves in rooms and high parking fees.

Outdated Facilities

Several reviews noted that the hotel appears dated and in need of renovations, with issues like peeling paint, broken elevators, and old furnishings.

Parking Concerns

Guests frequently complained about the high cost and limited availability of parking, describing the garage as cramped and difficult to navigate.
  • IA
    I wear GODS ARMOUR-GODSARMY
    1 day ago
    5.0
    The Armor of God 10 Finally, be strong in the Lord and in his mighty power. 11 Put on the full armor of God, so that you can take your stand against the devil’s schemes. 12 For our struggle is not against flesh and blood, but against the rulers, against the authorities, against the powers of this dark world and against the spiritual forces of evil in the heavenly realms. 13 Therefore put on the full armor of God, so that when the day of evil comes, you may be able to stand your ground, and after you have done everything, to stand. 14 Stand firm then, with the belt of truth buckled around your waist, with the breastplate of righteousness in place, 15 and with your feet fitted with the readiness that comes from the gospel of peace. 16 In addition to all this, take up the shield of faith, with which you can extinguish all the flaming arrows of the evil one. 17 Take the helmet of salvation and the sword of the Spirit, which is the word of God. 18 And pray in the Spirit on all occasions with all kinds of prayers and requests. With this in mind, be alert and always keep on praying for all the Lord’s people.
  • PL
    PL Lau
    1 day ago
    4.0
    ⭐⭐⭐⭐ I recently completed a five-day stay at the DoubleTree by Hilton Hotel Washington DC - Crystal City, and it was a very pleasant experience overall. The hotel is quite elegant and boasts a fantastic, central location that makes getting around Arlington and DC very easy. The Highlights: Spacious Rooms: My room was notably large and kept very clean throughout my stay. Lovely Views: One of the best parts was the view from the room—absolutely lovely to wake up to. Excellent Service: The staff is incredibly friendly and provides great service from check-in to check-out. A Minor Drawback: Outdated Decor: While the room was comfortable, you can definitely feel that the decoration and the room itself are a bit old and outdated. It could use a modern refresh to match the elegance of the rest of the property. Despite the older feel of the rooms, the quality of service and the prime location make this a solid choice for a trip to the area.
  • YR
    Yerlys Ruiz
    2 days ago
    1.0
    I'm giving one star for the hotel's location, which is in a good area with everything nearby, but the hotel itself is old, dirty, and outdated. The rooms are in poor condition, there's no microwave (which is a basic amenity), and the shower is clogged. There's a damp, musty smell in the room and cockroaches. The staff aren't very friendly. Overall, it's a hotel I would never return to. doy una estrella por la dirección del hotel que esta en buena area todo queda cerca, pero el hotel esta viejo sucio y antiguo las habitaciones estan en mal estado no hay microondas que es los mas basico y y el shower tupido, hay peste a humedad en la habitación y cucarachas las personas del establecimiento no son muy amigables en modo general es un hotel que jamas pienso regresar.
  • DP
    Dr. Alia Dixon Nurse Practitioner
    Jan 5, 2026
    5.0
    Customer Service 5 Stars; 1 star removed due to rooms a little outdated but the view was AMAZING and all of the "snack/kitchen" areas closed so your only options is bottle water and the cookies from the desk. My best friend we gave her a 50th birthday party in the ballroom called Momentum ballroom. Josh the manager of security ensured our vehicles were safe to bring decorations and other items up to the ballroom. Marcos checked us in to our actual private room in 1 minute. Casey the beautiful African American manager she was gorgeous and so was her amazing energy she ensured everything was perfect for my best friends' 50TH.. thank you all Double Tree
  • AD
    Artem Dergunov
    Jan 1, 2026
    3.0
    The building is very old. It is not a comfortable feeling to stay in the room. No regular Hilton breakfast. Almost no water pressure in the sink (asked the neighbors, they had the same problem). The bathroom happened to have not enough towel racks (only one but inconvenient). The fridge did not work. Shower gel, shampoo, and conditioner are low quality products or extensively chemical. It was very difficult to regulate the heat (too hot, or too cold). No additional blankets in the room. The view from the window was great and spectacular. The prices in the main market in the hotel were ridiculous (very expensive). The staff in the hotel was very polite and responsive. The closet doors are heavy and inconvenient (accidentally pinched my fingers between the handle and the other door when opening, the doors could not be closed properly). The safe did not work. The everyday room cleaning was great. The furniture in the room is old (like 15-20 years old) and not interesting decor.

Frequently Asked Questions About DoubleTree by Hilton Hotel Washington DC - Crystal City

What are the check-in and check-out times at DoubleTree by Hilton Hotel Washington DC - Crystal City?

Check-in time is at 4:00 PM and check-out is at 11:00 AM.

Does the hotel provide airport shuttle service?

Yes, there is a free airport shuttle service available to and from DCA airport.