Brand Certified
Crowne Plaza Crystal City-Washington, D.C. by IHG
4.1(2179 reviews)
Certified by Crowne Plaza Crystal City-Washington, D.C. by IHG • Mar 01, 2026
Business Details
1480 Crystal Drive, Arlington, VA
22202, United States
Certified by Crowne Plaza Crystal City-Washington, D.C. by IHG • Mar 01, 2026
(703) 416-1600
Certified by Crowne Plaza Crystal City-Washington, D.C. by IHG • Mar 01, 2026
https://www.ihg.com/crowneplaza/hotels/us/en/arlington/wasna/hoteldetail
Certified by Crowne Plaza Crystal City-Washington, D.C. by IHG • Mar 01, 2026
About
Certified by Crowne Plaza Crystal City-Washington, D.C. by IHG • Mar 01, 2026
Luxury HotelWedding VenueConference CenterBusiness Meeting LocationsCrowne Plaza
Located in the heart of Arlington’s National Landing district, Crowne Plaza Crystal City-Washington D.C. offers unmatched convenience just one mile from Reagan National Airport, steps from Amazon HQ2, and close to the area’s top corporations including Boeing, Lockheed Martin, and Deloitte. With easy access to the Crystal City Metro, guests are minutes from downtown D.C., the National Mall, and iconic landmarks like Arlington National Cemetery and the Smithsonian museums.
Ideal for business and leisure travelers, our hotel features 308 modern guest rooms with complimentary Wi-Fi, ergonomic workspaces, and flat-screen HDTVs. Enjoy fresh breakfast at Veranda Café, unwind with dinner and drinks at Potomac Social Tavern, or grab your favorite brew at our on-site Starbucks.
Guests can also explore nearby favorites like the Fashion Centre at Pentagon City, unique dining at the National Landing Water Park, Long Bridge Park, the Observation Deck at CEB Tower and more.
Whether you're hosting a corporate meeting, wedding, or social event, our 5,800 square feet of flexible event space—including a spacious Grand Ballroom—offers the perfect setting. Additional amenities include a 24-hour fitness center, secure on-site parking, pet-friendly accommodations, and a complimentary airport shuttle.
Discover a seamless stay where comfort, connectivity, and hospitality come together at Crowne Plaza Crystal City.
Location
Certified by Crowne Plaza Crystal City-Washington, D.C. by IHG • Mar 01, 2026
Crowne Plaza Crystal City-Washington, D.C. by IHG
1480 Crystal Drive, Arlington, VA
22202, United States
Hours
Certified by Crowne Plaza Crystal City-Washington, D.C. by IHG • Mar 01, 2026
Reviews
4.1
2,179 reviews
5 stars
1,188
4 stars
507
3 stars
211
2 stars
113
1 star
160
What are people saying?
AI-generated from recent customer reviews
Noise Issues
Multiple reviews highlighted significant noise problems, both from adjacent rooms and outside, affecting sleep quality.
Staff Performance
Customer service experiences varied widely; while some staff were praised for their friendliness and helpfulness, others were criticized for rudeness and unprofessional behavior.
Room Condition
Many guests noted that the rooms were dated and in need of maintenance, with issues such as broken amenities and cleanliness concerns.
Location and Amenities
The hotel is well-located near public transport and restaurants, and offers convenient amenities like a Starbucks, but parking fees were considered high.
Overall Value
Guests generally felt the hotel provided decent value for the price, especially for its location, despite the noted issues.
- NNNolanFeb 21, 20264.0The rooms are showing their age but are still well appointed. Beds are comfy, the showers are hot, and the staff is nice. Good spot to stay a night before an early flight out of National.
- LKLexi KaspFeb 21, 20262.0Staff was friendly, but the room was dirty and very rundown. We had lady bugs coming in from our window and stains in our carpet and towels.
- ZMZonghui MaoFeb 15, 20264.0I’d recommend the server Bulbul for the breakfast- he is very friendly and warm-hearted. We had a great experience here.
- MAMichael AngelFeb 12, 20263.0Housekeeping was harassed 5 times before check out time. Do not disturb was marked on the door. Interrupted sleep. Great front desk and bed but bad housekeeping.
- LBLaura Graves BrownFeb 8, 20262.0Convenient location. Mediocre room cleanliness. Sleep is difficult due to noisy doors closing and conversations in hallway and adjoining rooms. My floor had a lot of young, intoxicated national guard personnel who partied until the wee hours. Hotel staff did not do much.
Frequently Asked Questions About Crowne Plaza Crystal City-Washington, D.C. by IHG
Is there free Wi-Fi available at Crowne Plaza Crystal City-Washington, D.C. by IHG?
Yes, complimentary Wi-Fi is available at Crowne Plaza Crystal City-Washington, D.C. by IHG for guests.
What is the cancellation policy at Crowne Plaza Crystal City-Washington, D.C. by IHG?
The cancellation policy may vary depending on the type of reservation. Please check your booking and contact the hotel or via the IHG One Rewards app.
Can I earn loyalty points for my stay at Crowne Plaza Crystal City-Washington, D.C. by IHG?
Yes, we Crowne Plaza Crystal City-Washington, D.C. by IHG participates in IHG One Rewards, allowing guests to earn points for their stay.
Does Crowne Plaza Crystal City-Washington, D.C. by IHG have accessible rooms?
Yes, Crowne Plaza Crystal City-Washington, D.C. by IHG has accessible rooms designed to ensure the comfort of guests with disabilities.
Is there a concierge service available at Crowne Plaza Crystal City-Washington, D.C. by IHG?
Concierge is available at most of our hotels to connect with guests and assist them in their stay. Please contact the Crowne Plaza Crystal City-Washington, D.C. by IHG front desk for more information.
Is room service available at Crowne Plaza Crystal City-Washington, D.C. by IHG?
Yes, room service is available at Crowne Plaza Crystal City-Washington, D.C. by IHG serving delicious food and drink to your room.
Brand Certified Facts from Crowne Plaza Crystal City-Washington, D.C. by IHG
This information is certified by Crowne Plaza Crystal City-Washington, D.C. by IHG and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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