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A cradle of colonial charm in Old Town Alexandria
Nestled on the shores of one of the busiest ports in early America, Hotel Indigo® Old Town Alexandria is a charming enclave of colonial treasures and historic waterfront architecture. Between Old Town's iconic cobblestones to the north and the Potomac's storied banks to the east, our boutique Alexandria hotel showcases the neighborhood's dynamic allure. Conveniently located minutes away from DCA and I-495, our hotel provides easy access to Washington D.C.
Take in views of the river from our guest rooms or from the restaurant overlooking the water, then head out to explore the quaint streets of Alexandria, once home to George Washington, Robert E. Lee and Jim Morrison. Enjoy a gourmet meal at our feature restaurant, Hummingbird Bar + Kitchen, or stay active at our well-equipped fitness center.
Location
Hotel Indigo Old Town Alexandria by IHG
220 South Union Street, Alexandria, VA
22314, United States
Hours
Reviews
4.4
884 reviews
5 stars
565
4 stars
197
3 stars
46
2 stars
33
1 star
43
What are people saying?
AI-generated from recent customer reviews
Location
Guests consistently praised the hotel's prime location near the Potomac River and within walking distance to restaurants and shops.
Staff Service
While many reviews highlighted friendly and accommodating staff, there were notable complaints about unprofessional behavior and poor communication from front desk personnel.
Room Quality
Rooms were generally described as clean and comfortable, but some guests reported issues with maintenance, noise, and outdated amenities.
Parking Issues
Multiple reviews mentioned the high cost and limited availability of parking, with some guests expressing frustration over the parking garage's size and management.
Hidden Fees
Several customers expressed dissatisfaction with unexpected charges, such as the 'amenity fee,' which they felt were not clearly communicated during booking.
- MMMark McHughNov 16, 20255.0Very nice hotel. Comfortable and terrific location
- APAndrew PecoraNov 8, 20251.0Wife and I did a staycation to celebrate our anniversary. We got the top floor most expensive room option. Staff was great. The room… not so much. All of the curtains were broken. They used duct tape to cover holes that were popped in the wall. The toilet broke. Even the hot sauce the restaurant serves is expired. The “$40 breakfast” is just a $40 credit to use at the restaurant which is dumb, why not just have people spend the money there instead of pretending like that fee includes breakfast. Definitely not worth the $500 total price tag per night. There are better options elsewhere in old town.
- MMMelissa MurrayNov 6, 20253.0Ac doesn’t work properly in any of the rooms
- SRSara RosenquistOct 28, 20255.0Fabulous! What a location! The food was amazing. Parking was staggeringly expensive but oh so worth it.
- MFM FryeOct 9, 20255.0The room was clean and pleasant. Staff was welcoming. The Hummingbird Restaurant has an excellent breakfast and dinner menu. Will definitely return. Close to the river and great restaurants.
Frequently Asked Questions About Hotel Indigo Old Town Alexandria by IHG
Is Hotel Indigo Old Town Alexandria by IHG suitable for business travelers?
Yes, Hotel Indigo Old Town Alexandria by IHG is a great fit for both leisure and business travelers. The hotels offer well-equipped meeting spaces with high-speed internet, business services, and a creative environment for everything from team events to board meetings.
Does Hotel Indigo Old Town Alexandria by IHG have a loyalty program?
Yes, Hotel Indigo Old Town Alexandria by IHG is a part of the IHG® One Rewards loyalty program, which allows guests to earn points for stays at Hotel Indigo Old Town Alexandria by IHG and other IHG hotels. These points can be redeemed for free nights, travel, merchandise, and more. Membership also grants access to exclusive benefits and promotions. Guests can join the loyalty program on the hotel's website.
How can I make a reservation at Hotel Indigo Old Town Alexandria by IHG?
Reservations can be made directly through the IHG App, IHG website, or by contacting the hotel's reservation department. To get the best rates and promotions, it's recommended to book directly through the hotel's website or call their reservation line.
Can I cancel or modify my reservation at Hotel Indigo Old Town Alexandria by IHG?
The cancellation and modification policies may vary depending on the specific reservation type and rate selected. It's advisable to review the hotel's cancellation policy before booking. Generally, flexible rates allow easier modifications and cancellations, while non-refundable rates may have stricter terms. For precise details, reach out to the hotel directly.
Are there any special packages or deals available?
Hotel Indigo Old Town Alexandria by IHG often offers special packages and deals to celebrate various occasions, seasons, and holidays. These promotions can include discounted rates, complimentary amenities, and other added benefits. To see the latest offers, visit the hotel's official website or check out their social media channels.
Is the hotel pet-friendly?
Yes, we welcome pets at our Alexandria hotel. Due to the additional cleaning required for rooms with pets, there is a $50 per pet fee per stay, with a limit of no more than 2 pets per room. Please contact the front desk for size and breed restrictions.
Does the hotel have parking available?
Yes, we offer paid on-site parking for our guests with in-and-out privileges. The garage entrance is located on the Duke Street side of our hotel.
Are there dining options on-site?
Absolutely! Enjoy fresh, seasonal fare at Hummingbird Kitchen & Bar—a favorite among locals—for every meal.
What attractions are nearby?
We're located steps from the Potomac River and King Street, home to historic landmarks, charming boutiques, and waterfront dining. Other nearby attractions include The Birchmere and George Washington’s Mount Vernon.
Does the hotel have event spaces?
Yes, our boutique hotel features intimate meeting and event spaces, perfect for small gatherings, business meetings, or celebrations. Our team is happy to assist with planning and catering to make sure your event is memorable.
What accessibility features does Hotel Indigo Old Town Alexandria by IHG offer?
The hotel provides accessible parking and is mobility accessible to accommodate guests with disabilities.
Is breakfast available at the hotel?
Yes, breakfast is available for guests at Hotel Indigo Old Town Alexandria by IHG.
Are pets allowed at Hotel Indigo Old Town Alexandria by IHG?
Yes, the hotel is pet-friendly and welcomes both cats and dogs, with a fee of $50 per pet per stay and a limit of two pets per room.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.
Does Hotel Indigo Old Town Alexandria by IHG have a fitness center and what equipment is available?
Yes, the hotel offers a free fitness center equipped with elliptical machines, free weights, and treadmills.
Is there onsite dining available at the hotel?
Yes, guests can enjoy meals at Hummingbird Bar & Kitchen, which serves fresh, seasonal American fare.
Does the hotel offer parking facilities?
Yes, the hotel provides paid on-site parking with in-and-out privileges; self-parking is also available.
What nearby attractions can guests visit while staying at Hotel Indigo Old Town Alexandria by IHG?
Guests can explore nearby attractions such as Point Lumley Park, the historic King Street area, The Birchmere music venue, and George Washington’s Mount Vernon estate.
How can nearby Bar 86 benefit visitors staying at the hotel?
Bar 86 is a nearby bar where hotel guests can enjoy drinks in a relaxed atmosphere, perfect for unwinding after a day of sightseeing or business meetings.
What nearby coffee shops are available for guests near Hotel Indigo Old Town Alexandria by IHG?
Cafe Du Soleil is a nearby coffee shop where guests can enjoy coffee, smoothies, and light snacks, ideal for starting the day or casual meetings.