Hotel Heron Alexandria Old Town, Curio Collection by Hilton

Reviews

• KP

  Kailee Potocnik

  1 day ago
  1.0
  Make sure you check your credit card after you check out! I was charged 2 extra $30 charges for “mini bar” charges that I never used. I called and had to email my credit card statement to the hotel to get reimbursed for these charges. It was a nice hotel with comfy beds, but be careful of being overcharged!!!
• DW

  D W

  Jan 4, 2026
  1.0
  If you are a big water drinker like myself; don’t come here, they provided 2 lousy tiny bottles of still water each costs $5, and expect you to go fill it out from their gym which you can only go there by one of the elevators. I didn’t bring any type of bottle or cup, I could only keep on refilling this tiny bottle by putting my pants on and go down to the gym….. This is not 19 century last time I checked. Oh and the so-called upgraded King room was a joke. We have two people and they did not provide enough amenities to accommodate you.
• SW

  Steven Walker

  Dec 28, 2025
  5.0
  We stayed at Hotel Heron for a staycation and thoroughly enjoyed our stay. Rooms were very clean, thoughtfully decorated, and quiet. Breakfast at Kiln was excellent. Would highly recommend.
• LM

  Luis Mendoza

  Dec 22, 2025
  5.0
  Pros - Room was immaculate, and stylish. - Location was right next to King Street (heart of downtown). - This hotel accepts the Amex bi-annual fine resorts and hotels credit. - Bar and Restaurant downstairs serves such elegant and classy food. They will pack your food in to-go containers if you ask for it. - Front desk staff are amazing and helpful for their guests. - They have baby cribs available upon request. - Were able to upgrade our room because of a perk with our Amex card. Cons - Do not recommend staying here if you have kids, the room is for lovers, not your loved ones. The bathroom glass is nearly see through. - Valet is on the expensive side at 45$ a night. Alternatively, there isn't an immediate better solution upon arriving to the hotel. - Hotel staff will direct you to the gym if you ask for water, was hoping they'd have bottled waters available. We really enjoyed our stay at this hotel. This was a different style of hotel than were used to as a family, especially as a family of four. We were extremely impressed that they had a baby crib upon request! Not many other hotels we've been to have had this amenity available. We couldn't resist taking pictures of the inside of our room because of how stunning it was. I'll refrain from posting those pictures on this review since there pictures available on their website. Everyone we interacted with at the hotel always pleasent, from the staff to other guests. Walking down King Street, we encountered carolers, we thought this belonged in the movies, but to see it in real life made this stay feel truly magical!
• KR

  Kristen Robertson

  Dec 18, 2025
  5.0
  Hotel Heron is a beautiful property, and our experience there was exceptional. The rooms were spotless, and the location was perfect—within easy walking distance to shops and restaurants. My cousin and I flew in for a funeral, and during a very difficult time, the kindness of the staff made a meaningful difference. The front desk team, especially Ismael and Lenenor, went above and beyond by checking us in early and truly pampering us with care and compassion throughout our stay. I would absolutely recommend Hotel Heron and look forward to staying there again in the future.