Business Details
About
Hotel
Located in Springville,UT, the Best Western Mountain View Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.8
870 reviews
5 stars
406
4 stars
207
3 stars
91
2 stars
51
1 star
115
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, mold, and unkempt common areas.
Staff Performance
While some guests praised the friendly and accommodating staff, others reported poor customer service and unhelpful front desk interactions.
Location and Accessibility
The hotel is conveniently located near the freeway, but lacks an elevator, which was a concern for guests with mobility issues.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the options while others noted shortages and poor quality.
Overall Experience
Many guests expressed disappointment with their stay, citing it as below the expected standards for a Best Western, with some vowing not to return.
- TFTerry FenwickNov 12, 20252.0Front desk was the only perk to our stay.. room was cold bathroom in poor condition. The worst was someone smoking pot outside by our room.. no instructions for the TV... breakfast was rather skimpy
- NCNicole CassinghamOct 27, 20252.0Tell others about your experience.
- EOEmile OOct 10, 20255.0I don’t believe I have ever had a bad stay at a Best Western. They are all pretty consistent. Pricing of course varies. Particularly if you use Booking.com or Expedia. Their breakfast was nice. Room was clean and very nice. Would stay again.
- TBT. BilibinOct 5, 20255.0Floor board in Rm 137 needs attention-it’s sticking up and catching the foot.
- NDNicholas DiPietroSep 24, 20253.0Desk clerk was very accommodating when we couldn't handle the smell of our first room, even giving us the choice of a couple of other rooms. Once settled, the new room was fine, clean and quiet, but this hotel is by the freeway and truck stop so it draws a certain crowd. The smokers congregation by the side entry was a bit much, and the ads for this hotel are somewhat misleading. Our pet room showed obvious signs of pet use and even that a dog had been locked inside previously. It does have a pool and a fair breakfast included, but if it weren't for the attentiveness of the front desk, we probably would have moved on.
Frequently Asked Questions About Best Western Mountain View Inn
Does the Best Western Mountain View Inn offer free breakfast?
Yes, the Best Western Mountain View Inn offers free breakfast to its guests.
Are pets allowed at Best Western Mountain View Inn?
Yes, pets are welcome at the Best Western Mountain View Inn, and dogs are specifically allowed.
Is the Best Western Mountain View Inn a smoke-free property?
Yes, the Best Western Mountain View Inn is a smoke-free property to ensure a clean environment.
Is free Wi-Fi available at Best Western Mountain View Inn?
Yes, free Wi-Fi is available for all guests at the Best Western Mountain View Inn.
What are the operating hours of Best Western Mountain View Inn?
The Best Western Mountain View Inn is open 24 hours a day, 7 days a week.
Where is Best Western Mountain View Inn located?
Best Western Mountain View Inn is located at 1455 N 1750 W, Springville, Utah, 84663, USA.
Does Best Western Mountain View Inn offer any special promotions?
Yes, there is a promotion where if you stay 2 nights, you receive a $50 Best Western Gift Card.
What nearby dining options are available to guests at Best Western Mountain View Inn?
Guests can enjoy meals at La Costa Nayarita, a nearby Mexican and Latin American food truck offering authentic cuisine.
Are there any nearby attractions or places of interest around Best Western Mountain View Inn?
While the profile mainly lists the hotel itself nearby, guests can explore local eateries like La Costa Nayarita nearby for a taste of local flavor.
How can guests use nearby locations to better access Best Western Mountain View Inn?
Nearby locations such as local dining spots like La Costa Nayarita offer convenient options for guests before or after their stay, enhancing their visit experience.