Holiday Inn & Suites Salt Lake City-Airport West by IHG

4.2
986 reviews
Welcome to the Holiday Inn & Suites Salt Lake City - Airport West

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
The Holiday Inn and Suites Salt Lake City Airport West offers some of the best accommodations in Salt Lake City. Guests enjoy the convenience of staying within 5 minutes of the new SLC International Airport, as well as our complimentary airport transportation daily from 4am - midnight. Our convenient location puts you within 10 minutes of downtown Salt lake City, within close proximity to Antelope Island State Park, City Creek Center, Great Salt Lake State Park, Hogle Zoo, Lagoon Amusement Park, Maverik Center, Red Butte Garden, Salt Palace Convention Center, Salt Lake Regional Athletic Complex, Temple Square, Tracy Aviary, Utah State Capitol, Utah State Fair Park and Vivint Smart Home Arena. Guests love our amenities which include Keurig coffee makers, mini refrigerators and recently upgraded bedding in every room. Stay connected with our free high-speed internet access and business center. Our hotel is designed to bring families and friends together with our indoor pool, whirlpool, fitness center and flexible banquet space. Our Wingtips Bar and Bistro is onsite, so feel free to catch up over a drink or meal downstairs.

Location

Holiday Inn & Suites Salt Lake City-Airport West by IHG
5001 W. Wiley Post Way, Salt Lake City, UT
84116, United States

Hours

Reviews

4.2
986 reviews
5 stars
519
4 stars
280
3 stars
102
2 stars
32
1 star
53

What are people saying?

AI-generated from recent customer reviews

Comfort

Many guests found the beds comfortable and appreciated the variety of pillows available.

Cleanliness

Overall, the hotel was reported as clean, but some guests noted issues with housekeeping and maintenance.

Service Issues

Several reviews highlighted poor customer service experiences, particularly at the front desk.

Amenities

Guests expressed dissatisfaction with the lack of complimentary breakfast and the high cost of parking.

Noise Levels

Multiple reviews mentioned noise from the highway and loud air conditioning units affecting sleep quality.
  • BD
    Beka Delv
    Dec 10, 2025
    4.0
    Very comfortable after a long flight just what I needed to get a good night rest…
  • MJ
    Mikey Jenkins
    Nov 29, 2025
    1.0
    They don’t provide any sort of cups so you can’t get any water. They provide fridge and microwave. Bed was full of red, black, blue, and yellow fuzzies. If you due end up thirsty from lack of cups in the room. Feel free to head down to the lobby for $3 bottle of water NO CASH PAYMENT ALLOWED. Not only is it over priced and great value water but you must pay with card. So if you spent your last few bank dollars to get a room, scrapped up change just to quince your thirst, I got bad news can’t help you there. Price is cheap and other than the bed issue the rooms are great horrible views but great. I would recommend heavily to get snacks and drinks before staying in for the night. The price is in fact not right for that. Cash apparently isn’t a legal tender here either.
  • CH
    Connie Heiselman
    Nov 23, 2025
    5.0
    We visit several times a year and enjoy staying here. Beds are comfortable and I like that they have a variety of pillows to suit your preference. Kudos to Morgan and Garrett who are always very helpful. The housekeeping ladies are also very nice.
  • MB
    Mary Frances Brooks
    Nov 6, 2025
    3.0
    It's looks like it needs to be updated. Randown rooms and furniture that was frayed a bit.
  • KK
    Kylee Kishiyama
    Nov 4, 2025
    3.0
    We came for a work conference and stayed in a King Suite. The room size worked well for the 2 of us but also had a small pull out couch. The bed was comfortable and the room was clean. Overall it felt somewhat dingy but served its purpose. The toilet didn’t flush well and the shower smelled of mildew when it became steamy. I noticed part of the shower wall needed to be repaired and hadn’t had a good cleaning on the shower head in quite some time. Our mini fridge was loud and outside of the constant hum made a weird noise at times. Breakfast is not worth the $15 and there are no nearby restaurants either. Pool was cold, Hot tub was warm enough to sit but not relax. I would stay again for a work conference but wouldn’t recommend for a family or if you were going to spend more time in the room.

Frequently Asked Questions About Holiday Inn & Suites Salt Lake City-Airport West by IHG

Does the Holiday Inn & Suites Salt Lake City-Airport West offer free airport shuttle service?

Yes, the hotel provides a complimentary airport shuttle service daily from 4am to midnight.

What are the check-in and check-out times at this hotel?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.