Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference Center
The Holiday Inn and Suites Salt Lake City Airport West offers some of the best accommodations in Salt Lake City. Guests enjoy the convenience of staying within 5 minutes of the new SLC International Airport, as well as our complimentary airport transportation daily from 4am - midnight. Our convenient location puts you within 10 minutes of downtown Salt lake City, within close proximity to Antelope Island State Park, City Creek Center, Great Salt Lake State Park, Hogle Zoo, Lagoon Amusement Park, Maverik Center, Red Butte Garden, Salt Palace Convention Center, Salt Lake Regional Athletic Complex, Temple Square, Tracy Aviary, Utah State Capitol, Utah State Fair Park and Vivint Smart Home Arena.
Guests love our amenities which include Keurig coffee makers, mini refrigerators and recently upgraded bedding in every room. Stay connected with our free high-speed internet access and business center. Our hotel is designed to bring families and friends together with our indoor pool, whirlpool, fitness center and flexible banquet space.
Our Wingtips Bar and Bistro is onsite, so feel free to catch up over a drink or meal downstairs.
Location
Holiday Inn & Suites Salt Lake City-Airport West by IHG
5001 W. Wiley Post Way, Salt Lake City, UT
84116, United States
Hours
Reviews
4.2
980 reviews
5 stars
517
4 stars
278
3 stars
101
2 stars
32
1 star
52
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted that the rooms were clean, but some reported issues with housekeeping, such as unclean bathrooms and lack of proper cleaning procedures.
Staff Service
Feedback on staff service was mixed; while some guests praised the friendliness and helpfulness of certain employees, others reported rude or indifferent behavior from front desk staff.
Facilities and Amenities
Guests appreciated the convenient location near the airport and the availability of a shuttle service, but many expressed dissatisfaction with the outdated facilities, noise issues, and the lack of complimentary breakfast.
Value for Money
Several reviews indicated that the hotel was overpriced for the quality of service and amenities provided, with complaints about additional fees for parking and breakfast.
Comfort
While some guests found the beds comfortable, others reported issues with noise from the highway and malfunctioning air conditioning units, impacting their overall comfort during the stay.
- CHConnie Heiselman1 day ago5.0We visit several times a year and enjoy staying here. Beds are comfortable and I like that they have a variety of pillows to suit your preference. Kudos to Morgan and Garrett who are always very helpful. The housekeeping ladies are also very nice.
- MBMary Frances BrooksNov 6, 20253.0It's looks like it needs to be updated. Randown rooms and furniture that was frayed a bit.
- KKKylee KishiyamaNov 4, 20253.0We came for a work conference and stayed in a King Suite. The room size worked well for the 2 of us but also had a small pull out couch. The bed was comfortable and the room was clean. Overall it felt somewhat dingy but served its purpose. The toilet didn’t flush well and the shower smelled of mildew when it became steamy. I noticed part of the shower wall needed to be repaired and hadn’t had a good cleaning on the shower head in quite some time. Our mini fridge was loud and outside of the constant hum made a weird noise at times. Breakfast is not worth the $15 and there are no nearby restaurants either. Pool was cold, Hot tub was warm enough to sit but not relax. I would stay again for a work conference but wouldn’t recommend for a family or if you were going to spend more time in the room.
- BMBo MalarkeyOct 30, 20253.0Not our best stay, signage in elevator stated free breakfast voucher. Asked at front desk as an IHG Member and they stated signage was incorrect. Microwave in room had a damaged cord, only received 1 bath towel for 2 guests and was charged a hard to spot $8.00 fee for overnight parking. The room had seen better days and definitely needed updates.
- KHKasey HeardOct 25, 20255.0We stayed here for 2 nights. Morgan was the desk clerk most of the time we were working. She was so accommodating. The hotel was clean and conveniently located. The housekeeping staff went above and beyond for us when they didn't have to. We used Uber for our stay and it only took them minutes to get to us each trip. Additionally, the shuttle back and forth to the airport was efficient and so convenient. I would stay here again.
Frequently Asked Questions About Holiday Inn & Suites Salt Lake City-Airport West by IHG
Does the Holiday Inn & Suites Salt Lake City-Airport West offer free airport shuttle service?
Yes, the hotel provides a complimentary airport shuttle service daily from 4am to midnight.
What are the check-in and check-out times at this hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast available at the Holiday Inn & Suites Salt Lake City-Airport West?
Yes, breakfast is available for guests.
Are pets allowed at this hotel?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel offer fitness facilities?
Yes, the hotel has a fitness center available for free, including equipment such as ellipticals, free weights, and treadmills.
What cleaning and safety measures are implemented at the hotel?
The hotel uses commercial grade disinfectants, enhanced cleaning in common areas and guest rooms, daily housekeeping, sanitizer available, removal of high-touch items, and staff trained in cleaning and hand washing procedures. Contactless check-in and check-out are also available.
What amenities are available in the guest rooms?
Guest rooms come with Keurig coffee makers, mini refrigerators, recently upgraded bedding, and free Wi-Fi in public areas. Digital guest room keys are also available.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and offers accessible parking.
Are there any restaurants or bars located near the hotel?
Yes, nearby dining options include WingTips Bistro & Bar, The Garden Grille and Bar, Club 114, Roberts Restaurant, and the hotel's own Wingtips Bar & Bistro.
What hotels are located near Holiday Inn & Suites Salt Lake City-Airport West for alternative accommodations or business stays?
Nearby hotels include Hilton Garden Inn Salt Lake City Airport, SpringHill Suites by Marriott Salt Lake City Airport, DoubleTree by Hilton Salt Lake City Airport, Homewood Suites by Hilton Salt Lake City Airport, La Quinta Inn and Suites, Residence Inn by Marriott Salt Lake City Airport, and Courtyard By Marriott.
How can the nearby Salt Lake City International Airport be accessed from the hotel?
Guests can use the hotel's complimentary airport shuttle service available daily from 4am to midnight to easily reach Salt Lake City International Airport located within 5 minutes.