Holiday Inn Express Salt Lake City Downtown by IHG

4.3
2047 reviews
Holiday Inn Express Salt Lake City Downtown

About

HotelWedding VenueBusiness Meeting Locations
Welcome to the Holiday Inn Express Salt Lake City Downtown! Salt Lake City’s Holiday Inn Express Hotel is designed for businesspeople, conventioneers, and leisure travelers. Guests will enjoy our fresh, contemporary, high-tech hotel designed to offer a unique express experience and a great stay in the heart of Downtown Salt Lake City. Guests will enjoy our convenient location directly across from the Salt Palace Convention Center. We are centrally located just minutes away from Interstate 15, Interstate 215, Interstate 80, Highway 89, the Amtrak Station, and Salt Lake City International Airport. Business travelers will benefit from the proximity of our Holiday Inn Express to many nearby companies, including The Boeing Co., Chevron, Deloitte, Fidelity Investments, Goldman Sachs, KPMG, L3, Northrop Grumman, and Tesoro. Our non-smoking Holiday Inn Express offers easy access to attractions, including Capitol Theatre, Clark Planetarium, Discovery Gateway Children’s Museum, Delta Center Arena, Great Salt Lake, Utah's Hogle Zoo, LDS Temple Square, Lagoon Amusement Park, The Leonardo Museum, Natural History Museum of Utah, Red Butte Garden, Rose Wagner Performing Arts Center, and Utah State Capitol. Guests can enjoy various amenities, including a 24-hour Fitness Center, Guest Laundry, Business Center, and Free high-speed wireless Internet access. Indoor pool, hot tub, and sauna access with limited hours.

Location

Holiday Inn Express Salt Lake City Downtown by IHG
206 South West Temple, Salt Lake City, UT
84101, United States

Hours

Reviews

4.3
2,047 reviews
5 stars
1,153
4 stars
559
3 stars
160
2 stars
46
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for friendliness, while others were criticized for rudeness and unhelpfulness.

Cleanliness

Rooms were generally reported as clean, but some guests experienced issues with dirty towels and unclean areas.

Location

The hotel is well-located near downtown attractions, making it convenient for guests attending events.

Breakfast Quality

Breakfast received positive feedback for variety and quality, although some guests noted it could be crowded.

Parking Issues

Guests expressed frustration over parking fees and limited availability, with some feeling misled about free parking.
  • RL
    Robert W. Lucas
    3 days ago
    5.0
    Great central location within walking distance of the Temple Square area. There is a good buffet breakfast included and an attached restaurant for those who prefer an alternative and want to pay for the meal. Thete are several other hotels surrounding the building and restaurants within walking distance. There us also an indoor shopping mall two blocks away with a variety of stores (e.g., Nordstrom and Macy's). If you need a pharmacy, it us near Macy's on Main Street.
  • CM
    Christelle M
    6 days ago
    4.0
    Idéalement situé pour visiter les principaux monuments de la ville et pas trop loin de l'aéroport. Les chambres sont bien. Grandes et avec une bonne literie. Il n'y a pas trop de bruit dans les couloirs. Pour ma part javais un peu trop de bruits de VMC et frigo mais au bout d'un moment on arrive à s'habituer. Le petit dej est bien fournis mais tout la vaisselle est jetable, cela fait bizarre mais on prend l'habitude aussi
  • SN
    Starving NL
    Nov 9, 2025
    2.0
    The location is great, but the customer service needs improvement. Our AC kept turning on and off, and even though we called several times, no one came to check it until the last day. The front desk staff sounded annoyed each time we asked for help, which made the experience disappointing. The maintenance person was very kind! but overall the service doesn’t match the price. There’s definitely room for improvement.
  • JJ
    Joel
    Nov 9, 2025
    2.0
    We only stayed here because we booked this hotel on accident and immediately tried to cancel but the management declined. They offered a $160 cancellation fee when we booked it a minute prior. Also, the air conditioner in our room was broken and we called every day to have it fixed but no one showed until the last night. The bed was comfortable but the pillows are way too soft. We also washed clothes before leaving and had to pay twice for the drying because they were damp and there wasn’t many clothes drying. We went to the pool and it was nice but we were disappointed that the sauna was out of order which wasn’t noted on their website. The only good thing about the hotel was the breakfast. There were many other cheap hotels in the area but the fact that the hotel didn’t cancel right after booking was disappointing. It seems that this hotel leans more on money rather than customer service & experience.
  • JM
    James Miller
    Nov 6, 2025
    5.0
    Selected this property for proximity to airport after having finished touring the 5 national parks. Wanted to spend a day and a half in the city to see what they have to offer. Clean, comfortable and conveniently located to many restaurants and stores. Breakfast was nice and well stocked. Didn’t patronize the attached restaurant, but asked some folks and they approved. Parking, while paid, was very convenient. Did a city tour and they picked up and dropped off right at the hotel. Super friendly staff. Stay on the 6th floor and loved the view. Decently priced for “downtown”. Would recommend.

Frequently Asked Questions About Holiday Inn Express Salt Lake City Downtown by IHG

What are the check-in and check-out times at Holiday Inn Express Salt Lake City Downtown?

Check-in is at 3:00 PM and check-out is at 12:00 PM.

Is free breakfast available at the hotel?

Yes, a free buffet breakfast is available to all guests.