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Best Western Plus Airport Inn & Suites

3.9
(1408 reviews)

Business Details

5433 W Wiley Post Way, Salt Lake City, UT
84116, United States
(801) 428-0900
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus Airport Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Airport Inn & Suites will stand out among other hotels in Salt Lake City,UT. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Airport Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Airport Inn & Suites
5433 W Wiley Post Way, Salt Lake City, UT
84116, United States

Hours

Reviews

3.9
1,408 reviews
5 stars
636
4 stars
383
3 stars
152
2 stars
82
1 star
155

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

While many guests praised the friendly and helpful staff, several reviews highlighted issues with a specific front desk employee who was described as rude and dismissive.

Cleanliness

Most guests found the rooms to be clean and well-maintained, although there were complaints about housekeeping not servicing rooms and issues with mold and bugs in some instances.

Facilities Issues

Numerous reviews mentioned ongoing problems with hot water, internet connectivity, and maintenance issues in rooms, which negatively impacted guest experiences.

Breakfast Quality

The breakfast received mixed reviews; while some guests enjoyed the variety and quality, others found it lacking or poorly stocked.

Location and Value

The hotel is conveniently located near the airport, which many guests appreciated, but some felt the overall value did not meet expectations due to various service and facility issues.
  • PC
    Private Confidential (C.)
    Feb 24, 2026
    1.0
    I wish I could give this hotel 0 stars! When you walk in. The first thing I noticed is it doesn't feel like home. Lights flickering and small gym. No where to relax feeling at home or like it is a peaceful environment. I would request a refund if I stay here.
  • SS
    Sawit
    Feb 24, 2026
    1.0
    Dirty old and disgusting stay I've ever stayed at! Lights flickering. Not a good vibe at all!
  • JA
    John Argo
    Feb 24, 2026
    5.0
    Room was very clean. Bed very comfortable.
  • DC
    D C
    Feb 15, 2026
    5.0
    It was very quiet, great for some peace of mind and loved the rooms they were very clean and cozy, loved the staff as well, thank you so much!
  • JG
    Joe G
    Jan 26, 2026
    2.0
    Stayed here one night as I had to fly in early to dodge a winter storm. Airport shuttle service was great as were the front desk staff. Room was clean and recently updated. Problem was… no working internet. (Pictures attached of errors I kept getting) Had some projects for work to do that I couldn’t get done. Housekeeping barged into my room at 8:45 am in the morning without knocking!!!! They went into the bathroom for a second and then left. Checkout deadline is not until 11am so I was startled. Continental breakfast was good, everything was stocked and working. Scrambled eggs were better than most hotel continental breakfasts imo.

Frequently Asked Questions About Best Western Plus Airport Inn & Suites

Are dogs and pets allowed at Best Western Plus Airport Inn & Suites?

Yes, dogs and pets are welcome at Best Western Plus Airport Inn & Suites.

Is free Wi-Fi available for guests at this hotel?

Yes, free Wi-Fi is available for all guests at Best Western Plus Airport Inn & Suites.

Brand Certified Facts from Best Western Plus Airport Inn & Suites

This information is certified by Best Western Plus Airport Inn & Suites and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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