Best Western Plus Airport Inn & Suites

3.9
1392 reviews

About

Hotel
At the Best Western Plus Airport Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Airport Inn & Suites will stand out among other hotels in Salt Lake City,UT. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Airport Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Airport Inn & Suites
5433 W Wiley Post Way, Salt Lake City, UT
84116, United States

Hours

Reviews

3.9
1,392 reviews
5 stars
627
4 stars
383
3 stars
151
2 stars
79
1 star
152

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Malachi and Nini.

Cleanliness

Most guests found the rooms and common areas to be clean and well-maintained, although there were some complaints about housekeeping.

Hot Water Issues

A significant number of reviews highlighted ongoing problems with hot water availability, leading to dissatisfaction among guests.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, with many guests appreciating the options available.

Customer Service Concerns

Several reviews pointed out poor customer service experiences, particularly at the front desk, with specific staff members being mentioned negatively.
  • LF
    Lingiii Fa'amoe
    Oct 27, 2025
    5.0
    Friendly staff !. Amazing stay, Definitely recommend!
  • AC
    Arshia Chauhan
    Oct 24, 2025
    5.0
    The service here is very professional. I would recommend coming back this hotel!
  • MC
    Manoj Chauhan
    Oct 24, 2025
    5.0
    I had a great stay at the Best Western Plus near Salt Lake City Airport. The staff was friendly and check-in was fast, even though I arrived late at night. The room was clean, quiet, and comfortable with everything I needed. The airport shuttle was super convenient and on time, and the free breakfast was much better than most hotels in this price range. Great value, great service — I would definitely stay here again!
  • HG
    Hrjxiw Gh
    Oct 24, 2025
    5.0
    The people here are very nice and helpful. Rooms were clean. The front desk agent was very kind. I would stay here again!
  • CT
    Cheri Trevino
    Oct 14, 2025
    1.0
    We drove 15 hours from California this wasn't our choice to stay here. All other hotels were sold out. I see why this one had availability now. The whole second floor was a mess. I guess they are remodeling. The floors in the hallway made it seem like your gonna fall through, the breakfast was awful. The guy that checked us in told us the best spot to park for our vehicle to be safe was by the front door. The ac didn't work right . The only thing that was good was the showerhead and the shampoo/ conditioner. We paid 200 and were only there for four hours because it was suck a horrible experience

Frequently Asked Questions About Best Western Plus Airport Inn & Suites

Are dogs and pets allowed at Best Western Plus Airport Inn & Suites?

Yes, dogs and pets are welcome at Best Western Plus Airport Inn & Suites.

Is free Wi-Fi available for guests at this hotel?

Yes, free Wi-Fi is available for all guests at Best Western Plus Airport Inn & Suites.