Business Details
About
Hotel
Located in Richfield,UT, the Best Western Richfield Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.9
1,084 reviews
5 stars
573
4 stars
216
3 stars
90
2 stars
61
1 star
144
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and accommodating during their stay.
Cleanliness
Several reviews highlighted the cleanliness of the rooms and hotel facilities, although some mentioned issues with specific rooms.
Breakfast Quality
The breakfast offerings received positive feedback for variety and quality, though some guests reported cold food and limited seating.
Customer Service Issues
A number of reviews pointed out negative experiences with customer service, particularly regarding rude staff interactions and handling of reservations.
Accessibility Concerns
Multiple guests noted the lack of ADA compliance, specifically the absence of elevators and issues with room assignments for those needing accessibility.
- DRDaniel RomineNov 13, 20255.0Went to the extra mile to accommodate my elderly mothers needs. Can't recommend enough. Breakfast was great too
- JHJerry HuangNov 10, 20255.0Avan is really friendly
- JCJulie CarpenterOct 24, 20255.0I had a great experience at the Best Western in Richfield. I was traveling with a disabled son and a puppy. Avi at the front desk made our experience wonderful. He helped me find rooms that would work for my family and he let us check in a little early. He was friendly and very helpful. The rooms were clean and the hotel was quiet. We will definitely stay there again.
- JSJeff SmithOct 10, 20251.0I would strongly recommend avoiding the Best Western in Richfield, Utah. When I checked in, the front desk clerk was rude and made an extremely inappropriate comment, asking if I had multiple wives. The hotel is not ADA compliant — there’s no elevator, and when I requested a first-floor room due to accessibility needs, I was told none were available. The clerk also refused to refund my money because it was the day of my reservation, even though I couldn’t reasonably stay there. Because of the staff’s disrespect and the lack of accessibility, I chose to leave and stay at another hotel. This was a very disappointing experience and certainly not the level of service or professionalism I would expect from a Best Western property.
- GWGeorge WebbOct 3, 20255.0I stay in hotel rooms 200 nights a year, and I found the service at this restaurant and hotel to be excellent. The folks that ran, the hotel were super friendly and the beds were super comfortable and I had a fantastic experience. The breakfast bar was opened at 5 AM and was fully stocked with fresh coffee and all sorts of eats. When you're on the road as many days as I am, you really appreciate such fantastic service.
Frequently Asked Questions About Best Western Richfield Inn
Is the Best Western Richfield Inn pet-friendly?
Yes, the Best Western Richfield Inn welcomes pets, including dogs.
Does the Best Western Richfield Inn offer free WiFi?
Yes, free WiFi is available for guests at the Best Western Richfield Inn.
What are the operating hours of the Best Western Richfield Inn?
The Best Western Richfield Inn is open 24 hours every day of the week.
Where is the Best Western Richfield Inn located?
The Best Western Richfield Inn is located at 1275 N MAIN ST, Richfield, UT 84701, USA.
Which brand operates the Richfield Inn hotel?
The hotel is operated under the Best Western brand.
Are there any promotions currently offered at the Best Western Richfield Inn?
Yes, you can stay 2 nights and receive a $50 Best Western Gift Card as a promotion.
How can I contact the Best Western Richfield Inn?
You can call the hotel at +1 435-893-0100 or send a fax to +1 435-893-8548.
Where can I find more information or book a stay at Best Western Richfield Inn?
Visit their official website at http://bestwestern.com or their dedicated booking page.
What nearby dining options are available close to Best Western Richfield Inn?
Subway sandwich shops and fast food restaurants are located nearby, providing convenient dining options.
Are there any government or community centers near the hotel?
Yes, the State of Utah facilities including community centers and public services are located near the hotel, which could be useful for visitors needing local government services.