Located in Coalville,UT, the Best Western Holiday Hills is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Mark and Donna for their exceptional service.
Cleanliness
Overall, guests appreciated the cleanliness of the rooms and hotel facilities, although some reported issues with specific rooms being dirty or poorly maintained.
Breakfast Quality
The breakfast offerings received mixed reviews; while some guests enjoyed the variety and quality, others found it lacking or poorly managed.
Room Comfort
Several reviews mentioned issues with room comfort, including uncomfortable beds and noisy air conditioning units.
Customer Service Issues
A number of guests reported negative experiences with customer service, particularly at the front desk, citing rudeness and lack of assistance.
DE
Darren Enns
3 days ago
1.0
Service was especially bad. I don’t know why the lady at the front desk had such a bad attitude.
TC
Thomas Cox
5 days ago
3.0
Shower was great with great pressure. The room was clean. However, the bed was one of the worst beds I’ve slept on at a hotel. And I travel on the road for a living. The AC system sounded like a turbine engine.
DM
Daniel Marquez
Dec 17, 2025
5.0
Muy buen servicio por parte del todo el personal
DH
Dalton Holm
Dec 13, 2025
5.0
L like there rooms as well as there breakfast.
JC
John Campbell
Dec 12, 2025
5.0
Great location just of the highway with a small convenience store right next door. The room was comfortable, clean, and quiet. I had a great stay.