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Best Western Holiday Hills

4.4
(930 reviews)
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Business Details

500 West 120 South, Coalville, UT
84017, United States
(435) 336-4444
http://bestwestern.com
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About

HotelBest Western
Located in Coalville,UT, the Best Western Holiday Hills is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Holiday Hills
500 West 120 South, Coalville, UT
84017, United States

Hours

Reviews

4.4
930 reviews
5 stars
611
4 stars
182
3 stars
67
2 stars
18
1 star
52

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer service experiences varied widely, with some staff being praised for their friendliness and helpfulness, while others were reported as rude and unprofessional.

Cleanliness

While many guests found the rooms clean and well-maintained, several reviews highlighted issues with dirty bathrooms, stained linens, and pest problems.

Amenities

Guests appreciated the pool and hot tub facilities, but there were multiple complaints about broken amenities and issues with room features like air conditioning and shower heads.

Breakfast Quality

The breakfast offerings received mixed reviews; some guests enjoyed the variety and quality, while others found it lacking or poorly managed.

Value for Money

Several customers felt that the hotel was overpriced for the quality of service and amenities provided, citing issues that detracted from their overall experience.
  • LL
    Lynn
    1 day ago
    5.0
    We almost didn't stay here because of some reviews of uncomfortable beds and the pictures looked like it was only sugar/carbs for breakfast but neither of those was the case. The beds were good. Pillows were smaller, which I prefer, and they give 2 per person.. so you've got options. Three bedding layers gave you options there too. Protein on the breakfast line. Saved us time and money having to find somewhere. We had planned on staying in a different area but were behind for the day. I wish we had brought swimsuits, the pool and hot tub NEVER CLOSE and they looked nice. We make this trip every 2 months so we're going to try and make this our stop next time and plan for it better. If you are coming in with a trailer you do need to call, they only have a couple spots you'll fit.
  • JM
    Jeff Myers
    Feb 21, 2026
    3.0
    Nice rooms. Millennium clerk was not very friendly or informative at all. We had to park our rvs way off the property on a muddy lot. We had no trouble but I felt they weren't safe there.
  • AU
    Anonymous User
    Feb 16, 2026
    2.0
    Rooms were clean, beds were average, location is great, breakfast is fake powdered eggs and yogurt from a dispenser. Mark (the manager) is a complete jerk and does not know how to handle guest complaints. The way he handled a complaint showed he has zero business being in the hospitality industry.
  • LL
    Leah LaRowe
    Feb 7, 2026
    3.0
    The lady at check-in was very rude. Semi clean room. The vanity sink wouldn’t drain and the toilet was dirty. Beds are not very comfortable. The power was out, not their fault, but couldn’t use the shower because we had no lights and couldn’t see in the dark. Probably would not stay again. Price is high for the room.
  • GS
    Gigi Shorty
    Feb 1, 2026
    4.0
    Not a bad hotel. There’s not much around here. We usually stay here because of work. But the rooms are clean and they do have a pool and hot tub. Free breakfast in the morning. And the gas station convenience store is right next-door.
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Frequently Asked Questions About Best Western Holiday Hills

What is the address of Best Western Holiday Hills in Coalville, UT?

The hotel is located at 500 West 120 South, Coalville, UT 84017, USA.

Does Best Western Holiday Hills offer free WiFi to guests?

Yes, free WiFi is available for all guests at Best Western Holiday Hills.

Brand Certified Facts from Best Western Holiday Hills

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