Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, including reports of blood, mold, and unclean rooms.
Staff Performance
While some staff members were praised for their friendliness and helpfulness, others received criticism for rudeness and poor service.
Amenities and Maintenance
Guests frequently reported that amenities like the pool and hot tub were out of service, and many rooms had maintenance issues.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying it while others noted it was poorly stocked or unappetizing.
Overall Experience
Many guests expressed disappointment with their stay, citing a decline in quality and service compared to previous visits.