Located in Brigham City,UT, the Best Western Brigham City Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Multiple reviews highlighted significant cleanliness problems, including mold, stains, and unclean rooms.
Staff Performance
While some guests praised the friendly and helpful staff, others reported poor service and unprofessional behavior.
Amenities and Maintenance
Guests frequently noted that the pool and hot tub were out of service, and there were complaints about broken equipment and inadequate maintenance.
Breakfast Quality
The breakfast received mixed reviews; some enjoyed it while others found it lacking in variety and quality.
Pet Policy Confusion
Several customers expressed dissatisfaction with the pet policy, indicating a lack of clarity and issues with pet-friendly accommodations.
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Nicholas Osgood
Dec 30, 2025
5.0
Great hotel. I wish they had a halal/kosher substitute for the sausage, bacon, etc but that's every hotel.
Plenty of eggs and stuff just no alternative meats
SS
Smith
Nov 9, 2025
4.0
Nice place and friendly staff
JJ
Jennifer Jones
Nov 2, 2025
4.0
Room was dirty around the edges and made us a bit itchy. No tissue in the room. Staff was friendly and helpful. Breakfast was great.
SM
Shea M
Oct 19, 2025
1.0
The most disgusting hotel I have ever stayed at. Mold growing ALL over our room and it also reeked of pet urine. Don’t be deceived by their current 4-star rating. Spend the extra $10 to stay somewhere else that won’t leave you feeling disgusting.
CM
Courtney Milan
Oct 9, 2025
2.0
The staff was fine and the breakfast was actually good and they are pet friendly for 20$ a pet each night. The problem I had is I paid over 120$ for a room for the night (163) and the bathroom was covered in black mold and the sink had a leak. The towels were also stained and didn't smell very clean. This isn't up to the standard of other Best Westerns I have stayed at.