Best Western Brigham City Inn & Suites

4.0
725 reviews
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Business Details

480 WESTLAND DR, Brigham City, UT
84302-3007, United States
(435) 723-0440
http://bestwestern.com
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About

Hotel
Located in Brigham City,UT, the Best Western Brigham City Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Brigham City Inn & Suites
480 WESTLAND DR, Brigham City, UT
84302-3007, United States

Hours

Reviews

4.0
725 reviews
5 stars
356
4 stars
188
3 stars
72
2 stars
36
1 star
73

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted problems with cleanliness, including dirty rooms, mold, and unpleasant odors.

Staff Performance

While some guests praised the friendly and helpful staff, others reported poor service and unprofessional behavior from certain employees.

Amenities and Maintenance

Many guests expressed disappointment with broken amenities, particularly the pool and hot tub, which were frequently out of service.

Breakfast Quality

The breakfast received mixed reviews; while some enjoyed the options, others noted shortages and poor quality.

Pet Policy Confusion

Several customers were frustrated by unclear pet policies and the condition of pet-friendly rooms.
  • SS
    Smith
    Nov 9, 2025
    4.0
    Nice place and friendly staff
  • JJ
    Jennifer Jones
    Nov 2, 2025
    4.0
    Room was dirty around the edges and made us a bit itchy. No tissue in the room. Staff was friendly and helpful. Breakfast was great.
  • SM
    Shea M
    Oct 19, 2025
    1.0
    The most disgusting hotel I have ever stayed at. Mold growing ALL over our room and it also reeked of pet urine. Don’t be deceived by their current 4-star rating. Spend the extra $10 to stay somewhere else that won’t leave you feeling disgusting.
  • CM
    Courtney Milan
    Oct 9, 2025
    2.0
    The staff was fine and the breakfast was actually good and they are pet friendly for 20$ a pet each night. The problem I had is I paid over 120$ for a room for the night (163) and the bathroom was covered in black mold and the sink had a leak. The towels were also stained and didn't smell very clean. This isn't up to the standard of other Best Westerns I have stayed at.
  • RA
    Resin Window Art
    Sep 21, 2025
    2.0
    Made an overnight stay with 1 other person and 2 small dogs. Paid extra for the dogs. Very disappointed for what I paid for. Toilet running intermittently (tried to fix ourselves), light burned out over the sink, stains on carpet, desk and TV cabinet, large spackle repair in the wall, great mattress but terrible pillows. Room was clean and odor-free (good work hskpg). Hope they can improve this property. Great location and pretty quiet.
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Frequently Asked Questions About Best Western Brigham City Inn & Suites

Does Best Western Brigham City Inn & Suites offer free breakfast?

Yes, they provide free breakfast to their guests.

Are pets allowed at Best Western Brigham City Inn & Suites?

Yes, both dogs and other pets are welcome at the hotel.