Best Western Tower West Lodge

Reviews

• TP

  Trudi Parsons

  Aug 1, 2026
  1.0
  Beware room 1104. Upon entrance you're hit with an aroma of what i can only describe as poopy diaper. No holder for toilet paper in bathroom so rolls were sitting on tub. Walls in bathroom neglected. If we weren't so tired from long drive would have asked for different room. Couldn't wait to get out next morning. Best Western should do better.
• KP

  Kristen Poppen

  Jul 26, 2026
  1.0
  As someone who stays at Best Western properties regularly, this location was genuinely surprising—and not in a good way. The hotel fell well below the standard I’ve come to expect from the brand. The furniture looked like it had been picked up for free on the side of the road, and the overall condition felt worn and neglected. If you’re a frequent Best Western guest, this place will likely shock you. Unfortunately, this one just isn’t it. We left short of our planned stay and will never return.
• LB

  Lydia Briggs

  Jul 26, 2026
  1.0
  This was the worst hotel experience I have ever had in my whole life. I advise any and all customers to avoid this location. My reservation was changed that was made 11 months prior with no communication or effort to make it right. The rooms were not satisfactory with clogged drains and inadequate heating/cooling. The hotel manager lied to us, completely dismissed us and ended up yelling at us at check out. This is not a place for families.
• JB

  JK Boyington

  Jul 22, 2026
  3.0
  Older motel in fair condition. Few anomalies with room 2118, bathroom heat lamp put off a burnt paint smell and deadbolt did not function. Most of the motel seems to be occupied by field/construction workers, parking lot full of work trucks. Can be hard to find a parking spot if you arrive late.
• AN

  Aaron Nollen

  Jul 21, 2026
  1.0
  I had a very disappointing stay at this hotel. After spending the night, I discovered what appeared to be bed bug bites, and it caused a lot of stress and inconvenience. No guest should have to worry about cleanliness issues like this. I reported the problem to the staff, but I was disappointed with how it was handled. I expected the hotel to take the situation more seriously and respond with greater urgency. I hope the hotel thoroughly inspects and treats its rooms so future guests don't have the same experience. Unfortunately, based on my stay, I can't recommend this hotel. We were in room 3209, and then to blatantly say "our exterminator found nothing" ya the 20+ bites i have up and down my body and face say quite the opposite, absolutely disgusting way to do business.