SureStay Plus by Best Western Buckhannon

Reviews

• RY

  Rebecca Yates

  Sep 12, 2026
  1.0
  Just big issue that we encountered with our very recent stay. We was put in room 202 and upon arriving we noticed that room had some critters in it (roaches) . I promptly went down to the front desk and advised this issue. They front desk promptly moved us rooms. There was very nice lady that was working the front desk stated she had never dealt with this issue before. She was amazing at addressing this issue. Breakfast was ok. Be advised the eggs are not great.
• RS

  Ron Stough

  Sep 10, 2026
  5.0
  Nice hotel! Friendly staff, Great water pressure for the shower. Coffee and cookies, excellent. Beds were comfortable. A night after the college football game. I am sure the breakfast in the morning will be as good as the hotel! Go Shippensburg!
• DD

  Dexter

  Sep 5, 2026
  1.0
  Incompetent staff all around. Didn't clean my room for almost a week and was told "sorry we've been busy turning the other rooms for new guests." Loud neighbors past midnight and was told "sorry, all we can do is call them and if they don't answer we can't do anything." So on and so on.
• B

  ʼnoʼnya Business

  Aug 28, 2026
  5.0
  They go above and beyond and are super friendly but they're professional too rooms super nice and clean of ever you need anything they get right on it and their breakfast is delicious very reasonable prices. I highly recommend if you're ever in the buckhannon area
• MR

  Megan Rudolph

  Aug 20, 2026
  5.0
  My wife and a friend of ours all stayed at this Best Western from Friday August 14th to Monday August 17th. We were in the area to visit the Trans Alleghany Lunatic Asylum, which was about a 25 minute drive from this hotel. The hotel lobby was very nice and very well decorated. When we arrived, the employee who checked us in could not have been nicer. She was courteous, quick, and very pleasant. When I asked if we could have extra towels since there were three of us in the room, she quickly provided them to me. I regret not getting her name so I could shout her out, but I did spot her throughout the majority of my stay here. Our room was on the third floor, and both the elevator and hallways were very clean and neat. The room was very clean and comfortable. There was plenty of lighting options throughout the room and the climate control was really nice. The curtain did a good job of blocking out the sunlight from outside, which was a bonus to me because I am someone who likes total darkness when sleeping. Even on the third floor the water pressure from the shower and sink were great. The walls must be pretty thick or soundproof here because we didn't hear any other guests or noise unless they were just outside our room (and we were also directly next to the elevator and ice machine, and still didn't hear much noise). The complimentary breakfast was very enjoyable. All three mornings it was about the same offerings, but our whole group really enjoyed them. The biscuits and gravy and the waffle maker were a big hit with us. This hotel was much more affordable than other hotels in the area, but I feel like it completely stacks up to the competition of other "higher brand" hotels. We will be coming back to this area in the future and will definitely be staying here again.

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