Harbor Town, BW Signature Collection

Reviews

• LB

  Lori Brasch

  2 days ago
  5.0
  Staff has been very accommodating. Love the special menu for Breakfast, you pick your time and food, so it will be fresh and hot, and if course not wasteful. Nice sitting areas inside and outside. Convenient for restaurant accross the parking lot. Stayed 2 weekends in a row total 6 days.
• MH

  Mark Hair

  Aug 27, 2026
  3.0
  Take my review for what its worth, states remodeled, well the tube handle fell off when trying to use shower and adjusting to hot to cold good luck. Also why do I have to give a time I want breakfast you have to set a time I'm on vacation, also what to know when im arriving when I get there and what time im leaving really, not the worst but if had known I would have chosen some place esle, yes the front office area is nice and the rooms are neat small No clock in room to make sure I get to breakfast. If you what a basic flop it will work. But make sure you tell them the times, arriving, eating, leaving. And it is still lacking that remodeling in areas. So 3 stars not the worst.
• NH

  Naz Hus

  Aug 10, 2026
  5.0
  Everything was great, the staff was kind and professional, the room was sufficient and clean, and we loved the breakfast! There's room to improve of course, but this has everything you'd want and I'm confident the staff would go above and beyond to make your stay comfortable. We'd definitely stay if we were in the area again.
• RL

  Ryan Lehmkuhl

  Aug 10, 2026
  1.0
  My experience at this property was extremely disappointing from start to finish. We arrived around 1:00 AM for a brief overnight stay before continuing our drive north, but the experience was stressful and unwelcoming. • Check-in & Service: Upon arrival, the front entrance was locked, requiring us to bang on the glass to get the attention of the front desk staff. The employee who assisted us was aloof and unhelpful. When asked to sign a document, I simply inquired about its contents; the employee seemed confused and annoyed, forcing me to read it myself to learn it was a standard non-smoking agreement. • Breakfast Process: When I asked about the hot breakfast, the employee held up an order slip, pulled it away when I reached for it, and rudely instructed me to fill it out immediately without explaining how the service worked. • Room Conditions & Cleanliness: Although the room had received recent cosmetic updates, the execution was poor. The hallway carpets were heavily stained, and the entrance corridor was being used to store old, stained, and musty furniture. The room itself smelled of stale smoke, and there were small flies emerging from the bathroom drain. • Comfort: The sheets on one side of the king bed were torn, and the mattress was uncomfortable and lacked support, transferring every movement across the bed. Overall, given the poor customer service, lack of cleanliness, and uncomfortable accommodations, this hotel falls far short of reasonable standards for its price point. I strongly advise prospective guests to book elsewhere.
• BR

  Brittany R

  Jul 30, 2026
  2.0
  The staff was nice and the property was pretty clean. The evening staff at the desk seemed to struggle with English. The rooms are the size of a closet which is fine as we were only there to sleep and leave again but the mattresses were horrible! Worst mattresses we have ever slept on. The a/c in the room doesn't actually get cold. Also, if you are looking for a cold drink from their convenience grab n go area, you might want to try a gas station. This place has a proper beverage cooler yet it doesn't actually get cold enough to even cool drinks down.