SureStay by Best Western Walla Walla

Reviews

• AG

  Adam St. George

  6 days ago
  3.0
  Feels like you are in a root cellular on the bottom floor.
• MS

  Michael S

  Aug 11, 2026
  4.0
  Did alot of upgrading sense I was here last.
• JM

  Jessica Mansfield

  Jul 26, 2026
  5.0
  The staff was very helpful. Tura was exceptionally helpful, she jumped my car when it wouldn't start; she went Above and beyond
• KP

  Kyumond Propeck

  Jul 26, 2026
  5.0
  The staff are nice the rooms are clean and the breakfast was great everything was clean
• MM

  MotherChoas

  Jul 11, 2026
  3.0
  Just a very low level hotel. I was accosted by a customer after being in the building for 15 seconds. It’s amazing how that can happen and the people watching will get wide eyed but stay quiet. The girl at the desk was incredibly nice, she was the best thing about this place. Lovely Woman. You guys better keep her because she’s kind of the only thing bringing in the customers. Has she not been so sweet? I probably would’ve canceled my reservation and gone somewhere else. The room, we got a king bed, it is very small. You walk in and immediately you run into the bed. It’s a very, very small uncomfortable room. The pool has been the biggest disappointment. They close at 10, but don’t open until 9 AM. I wish I would have known that as well… Not opening until 9 AM in the morning completely disrupts my entire plan because I like to sit in the hot tub and read in the morning. I would definitely post pool hours on your website… Crucial information for some people. The overall smell of the hotel is interesting. The first floor smells absolutely amazing… While the third floor kind of smells like sweaty snatch. So we went and bought candles for our room because the smell was becoming quite hard for my pregnant friend to handle. There was also some trash left in our room. Trash in places that shows that they don’t clean the nook and crannies. Location. The location isn’t great. It is directly off the freeway, which can be convenient, but there’s nothing around. Nothing in walking distance like food or coffee. So the seclusion might be great for some people! Just not us. Overall, I won’t be coming here again. We travel several times a year. We stay in a lot of hotels… And this has been one of the more disappointing stays. We still have another night here so if anything changes, I will update my review ❤️🤍🥂 I promised I would update: Today’s checkout day. We found mold in the bathroom on the walls. At least that’s what it looks like. (yes I attached pictures.) The pool. Once it actually opened… The water to the pool was actually pretty warm. They did say it was very chilly which was ideal for my friend- but I personally was pleasantly surprised by the temperature. Probably 78 degrees. When you ask for a few towels- they will give you two. Max. That’s my update. Good and Bad. Overall, I won’t be back.

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