Best Western Plus Renton Inn

Reviews

• JH

  Jim Heckt

  5 days ago
  3.0
  Other than the drunk neighbors waking us up at 12:30am , the front desk calling at 12:45am to see if we are in room 409, and being able to hear every vehicle on the freeway all night.... it was great.
• MT

  MICHAEL TENNISON

  May 10, 2026
  1.0
  We have been a rewards member for many years and normally stay at this location when we travel through the Seattle area mostly because of the location. The rooms have always been ok. On our last trip we were traveling from Tucson to Seattle then home to Alaska .We made our reservation a few weeks ahead of time. While traveling through Phoenix we were in a car accident that delayed our travel a day. We had 3 hotels booked one at BW in Kingmen AZ, My Place in Idaho Falls and this one BW Renton. We called all three to cancel and reschedule. The BW in Kingman said, Are you ok ? no problem, no charge. My Place same thing no problem no charge. This hotel BW in Renton said we need 72 hours notice you will be charged. We booked for the following day thinking that we would show them the accident report and they would reverse the charge when we checked out we saw they charged us for a no show we asked to talk to manager. We were told she wasn't there. Was told to come back the next day, came back she wasn't there. We were told she was not going to refund our money. Needless to say we not be staying at this hotel again and we rethink other future stays at Best Western Hotels
• SC

  Stay Cry

  May 9, 2026
  1.0
  Dirty Bedsheets, No Housekeeping + No Clean Towels During Our Stay Our stay was two nights. On the first night while going to sleep, we noticed dirty bedsheets and pillows on both beds with strands of hairs that did not belong to anyone in our group (different hair color and length) After called front desk, we need to went down get the clean sheets AND change bedsheet, pillow cases by ourselves cuz no housekeeping on duty. The next day, our room didn’t get housekeeping services even though we told the receptionist the night before and we were out of the hotel since 11AM with the Do Night Disturb sign taken down. When we came back at night, as we did not have clean towels, we asked the receptionist for clean towels and only received two bath towels (the only ones the hotel had) for our group of 4. The only two service stars, one for breakfast lady so nice and working so har; one for the night front desk lady who brought us some more clean towels from somewhere maybe some empty rooms. WILL NOT RECOMMEND BEST WESTERN PLUS RENTON INN to anyone, due to the poor housekeeping service and management team!! Emailed to management team on May 7 at 2pm. Still no reply.
• WV

  William Vasconcellos

  May 4, 2026
  5.0
  12-15 minute drive to airport very convenient
• BS

  Bryan Scott

  Apr 24, 2026
  1.0
  The place is nice, wife and I come here at least 2 times a year to visit our son and fam, this time is was different as always breakfast lady amazing cleaning ladies on everything we appreciate much. Genesis checked us in she is very sweet how ever we asked for extra blanket and the night guy said they don't keep extra ones. Early morning we asked again and he said I told you we dont have extra ones very bussy on his phone (loud movie or what ever he was watching) and also heard loud noise from work computer very unprofessional. Thankfully we called later and they sent us one with out a problem

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