Holiday Inn Express & Suites Camas- Vancouver by IHG

Reviews

• SZ

  Salaha Zaheer

  5 days ago
  5.0
  After a long and tiring day traveling with young kids, arriving at the Holiday Inn was such a relief. We were greeted by Fahimeh, whose warm smile and genuine welcome made us feel like family right away. It truly melted our tiredness away. ​She checked us in quickly, got us settled into our room, and even kindly provided milk for the baby. Throughout our stay, Fahimeh made a point to check on us to ensure we had everything we needed for the children, and she gave us wonderful recommendations for local gems and restaurants. Her thoughtful gestures made our visit so pleasant, and I will definitely recommend this hotel to friends and family!
• CD

  Completely Discouraged

  Sep 21, 2026
  4.0
  Staff are great, and genuinely interested in making your stay a good one. Prices are a little higher than what you have posted, around 175.00 a night, and there aren't any coffee makers in the rooms, but they will bring you one if you ask. Their breakfast is satisfactory, but there is a lot of room for improvement. You have a choice of turkey or pork sausage every day, occasionally they have turkey bacon, but I still have not seen any of the real thing, which is disappointing, they also haven't had potatoes of any kind for the past 3 days and when they do, they are not cooked enough. I'm not impressed with the breakfast for the price that I have been paying and I have been staying here for a while helping my brother redo his home and have counted on it. and having a selection of some sort to choose from. and that turkey bacon and sausage not be the priority when it comes to meat choices, as a rule, it's not the majorities choice, at least last time that I looked. Anyway real bacon /sausage, hashbrowns, and eggs would be a good default and then the turkey choices, not the other way around and judging from the comments that I have heard while searching for something to eat, it's the popular choice. Other than that, this place is great, good people, very clean, location can't be beat if you have business in this part of town.
• 7K

  717 kg

  Jul 28, 2026
  5.0
  Great place. Cold AC
• MP

  Missy P

  Jul 16, 2026
  1.0
  I booked my room through Expedia and specifically selected the "pay at check-in" option because I wanted to pay when I arrived—not before. Despite that, Holiday Inn attempted to charge my card two days before check-in, and then again the morning of my arrival. When I checked in, I paid for my room ($261) with one card and the $100 incidental deposit with a different card. Both transactions were approved. The next morning, I received a notification that the hotel had attempted to charge an additional $161 to the card I had used for the deposit. When I went to check out, I was told I still owed $161. The explanation I was given made no sense. I was told that the $261 I paid at check-in was "only a hold" and that the hotel had never actually collected the payment—even though my bank clearly showed the charge as pending. In other words, I was expected to have the original $261 tied up on my account while paying another $261 for the same room. I've stayed at dozens of hotels and have never encountered this kind of billing process. What made the experience even worse was the lack of customer service. The manager on duty was dismissive, repeatedly blaming my bank instead of taking the time to explain the situation or offer a solution. When I told him I had somewhere to be and asked him to simply print what he claimed I owed so I could contact my bank later, he seemed reluctant to let me leave. Thankfully, my husband came over to see what was happening and what was taking so long. This experience was frustrating, confusing, and completely unnecessary. Between the premature charge attempts, the confusing payment process, and the poor customer service, I will not be staying at another Holiday Inn.
• AZ

  Anthony Zelayaran

  Jul 14, 2026
  1.0
  I had a very disappointing experience at this hotel. During my extended stay, I was overcharged and had to pay rates that were around $250 per night, which is more than I’ve paid at many 5-star hotels. The value simply wasn’t there. The housekeeping staff was rude and seemed bothered whenever room cleaning was requested. Even then, the room was only cleaned halfway, and I often ended up throwing away my own trash because it wasn’t being taken care of. To make matters worse, I was charged $100 for a missing hand towel, which is completely unreasonable. A hand towel is nowhere near worth that amount, and it felt like another way to overcharge guests. The most upsetting part of my stay was discovering that my engagement ring went missing. I immediately reported it and asked if the hotel could review their security camera footage or conduct an investigation. They refused to do either, which left me feeling completely dismissed. Whether or not the ring could have been recovered, I expected the hotel to take my concern seriously and at least make an effort to investigate. I also tried to speak with management about these issues, but the manager was never available and never followed up. Customer service was nonexistent. Overall, this place felt like a rip-off. Between the excessive charges, poor housekeeping, the lack of concern over my missing engagement ring, and the absence of management support, I would not recommend staying here. There are far better hotels that offer better service, cleaner rooms, and more reasonable pricing.

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