Head to our Waterbury ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Small tour for sure but very affordable. Flavor graveyard is a bit of a walk from the lower parking lot so park inaccessible lot for quicker access. Tours Star every 15 minutes. Knowledgeable and friendly staff
GJ
Guillaume J.
4 days ago
5.0
Absolutely worth it! The tour is a nice condensed 30 minutes where you learn a lot about the company, how they make the ice cream and it all ends with some ice cream, of course! I cannot recommend enough. Do book your tickets a week or two in advance, especially for the weekend, they go fast! Make sure to stop after the tour at the ice cream shop, which has a humongous selection!
SY
Steven Yager
May 11, 2026
5.0
At first we were not going to tour the factory, but glad we did. It was really worth the 6 bux. Friendly tour guide, friendly staff throughout. Grabbed a few things from the gift shop and many many pictures.
JS
Justin Smith
May 7, 2026
5.0
Very fun tour showing how the ice cream gets made. The decor is super fun and got to sample some Ben and Jerry's filling as well as some ice cream in the tasting lab.
ST
S - Tman
Apr 23, 2026
5.0
The tour is incredibly quick. I’m kind of letdown by how small it was inside. And the tour guide lady was very robotic in her speech delivery. I was really hoping for somebody more animated and fun. It was not a problem. It just was a little bit more dry than I was expecting.
Honestly, the entire tour if you take off the video, could be less than five minutes long. I wish they would’ve gone into a lot of details about more information about Ben and Jerry but oh well!
Ice cream is outstanding on all fronts. And you definitely need to buy some while you’re there. Also visiting the graveyard is hilarious in a must do.
What types of ice cream treats can I enjoy at Ben & Jerry's Waterbury shop?
You can enjoy euphoric ice cream flavors served in waffle cones, shakes, sundaes, and pints, just like the original scoops from 1978.
What are the regular opening hours for Ben & Jerry's in Waterbury?
Ben & Jerry's Waterbury is open daily from 10:00 AM to 6:00 PM.
Does Ben & Jerry's in Waterbury offer pickup or delivery services?
Yes, they offer in-store pickup and curbside pickup services, but not delivery.
What payment methods are accepted at Ben & Jerry's Waterbury?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Can I take a factory tour at Ben & Jerry's Waterbury location?
Yes, the facility includes a Factory Tour along with the Scoop Shop and Gift Shop.
Is the Ben & Jerry's shop in Waterbury accessible for people with disabilities?
Yes, the shop has wheelchair accessible entrances, parking, seating, and restrooms, including unisex and wheelchair accessible restrooms.
What nearby attractions can I visit along with Ben & Jerry's Waterbury?
You can visit the Unilever Factory, Ben and Jerry's Homemade Inc-Mftg Plant, and the Original Ben & Jerry's Factory and Store, all offering tours and ice cream experiences.
Are there any nearby places to stay if I'm visiting Ben & Jerry's Waterbury?
Yes, the Von Trapp Family Lodge and Thatcher Brook Inn are nearby accommodations where visitors can stay.
What dining options are available near Ben & Jerry's Waterbury?
Nearby restaurants include Hong Kong Chinese Restaurant, Thai Smile VT, and Zen Barn for diverse dining experiences.
Does Ben & Jerry's Waterbury participate in community or tourism associations?
Yes, it is associated with Discover Waterbury, Vermont Attractions Association, Lake Champlain Chamber of Commerce, Vermont Convention Bureau, Stowe Area Attractions, and Visit Vermont.
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