Best Western Plus Thornburg Inn & Suites

Reviews

• BC

  Belinda Cheney

  Aug 11, 2026
  5.0
  Very nice place, I would like to go back again. Room clean and location is convenient..
• DP

  Damon Palmer

  Aug 8, 2026
  4.0
  Nice place to sleep
• RP

  Rob Prindle

  Jul 22, 2026
  5.0
  Clean, large rooms. Pleasant experience. One of the best hotels in the Kings Dominion area.
• CW

  clarence williams

  Jul 18, 2026
  5.0
  Found at last minute nice clean rooms breakfast was available but we left before ot started
• JJ

  J Jones

  Jun 22, 2026
  1.0
  This is my 3rd and last time staying here. I was in room 104. EVERY HOUR multiple times an hour doors were slamming near the front desk. I did notice it was near the front desk and employees door. I guess that’s why? The employees were going back and forth? But do you have to slam the door which was located directly across from my room? This was going on all hours in the night. I had horrible sleep. Then to add to it, a white woman with dark messy hair who worked at the front desk this morning followed me outside while my service dog was sniffing the grass in the front. She went outside and screamed across the parking lot to tell me to walk my dog by the grass on the side (which is where I was going!) This same lady was the lady who knocked on my door at 8am during my first stay to ask me at 8am if I had checked out. Obviously not, if I was sleeping and she woke me up. She said she had the wrong room. She then looked into my room and said “oh you have a dog?” I said “yes it’s a trained service dog, they were aware when I checked in.” Then during my check out, she asked me again about my service dog. Needless to say, I won’t be staying here anymore. I wrote them a review upon request after check out, they never reached out to me to try to resolve this experience.

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