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Best Western Premier Richmond City Gateway

3.7
(393 reviews)

Business Details

4303 Commerce Rd, Richmond, VA
23234-2239, United States
(804) 592-2900
http://bestwestern.com

About

HotelBest Western Premier Collection
Best Western welcomes you to the Premier life. At the Best Western Premier Richmond City Gateway, our biggest priority is leaving a lasting impression, long after you check out. You’ll notice our Premier’s distinct style the minute you walk in. Our elegant hotel offers the highest quality amenities and service, sure to win over even the most refined traveler’s favor. Located in Richmond,VA the Premier lifestyle comes with a fully equipped fitness room for the active traveler, an exquisite on-site dining experience for the culinary aficionado, and ample amounts of meeting space suited to accommodate any large gathering.

Location

Best Western Premier Richmond City Gateway
4303 Commerce Rd, Richmond, VA
23234-2239, United States

Reviews

3.7
393 reviews
5 stars
200
4 stars
56
3 stars
36
2 stars
25
1 star
76
  • RQ
    Rahil Qaiser
    Jul 11, 2026
    5.0
    I Had a wonderful stay at Premier Richmond City Gateway last weekend. The hotel was clean, comfortable, and the customer service was outstanding. A special thank you to Manager Rachelle for her professionalism and genuine hospitality. She made us feel truly welcome. Highly recommended!
  • RS
    Radius Solutions
    Jul 11, 2026
    5.0
    Thank you to everyone at Premier Richmond City Gateway for a wonderful stay. The hotel offered excellent comfort, outstanding service, and a welcoming atmosphere. Special appreciation to Manager Rachelle for her kindness, professionalism, and exceptional hospitality.
  • HK
    Hannan Khan
    Jul 11, 2026
    5.0
    I had an excellent stay at Premier Richmond City Gateway in Richmond, Virginia, last weekend. The hotel was clean, comfortable, and well maintained, making my visit very enjoyable. What truly made the experience exceptional was the outstanding customer service provided by the manager, Rachelle. She was warm, professional, and genuinely cared about ensuring every guest had a pleasant stay. Her attention to detail and willingness to help made a lasting impression.
  • KJ
    kira jewell
    Jul 4, 2026
    2.0
    I’ve been here twice and the first time was pretty okay! The elevators weren’t working but that was no biggie. The second time I came I didn’t have a good experience like the last. There is mold on the pillows and so far one of the workers isn’t showing the best customer service. Would be nice if some of the workers showed better attitude! I wouldn’t really recommend staying long here
  • JG
    julie greenberg
    Jun 25, 2026
    5.0
    Single traveling mom here! Alfreda at the front desk was so thoughtful and considerate! She gave me a late check out and was very friendly to my toddler. Couldn’t have asked for better care while traveling.

Frequently Asked Questions About Best Western Premier Richmond City Gateway

Does Best Western Premier Richmond City Gateway offer free breakfast?

Yes, they provide free breakfast to their guests.

Is there a fitness center available at Best Western Premier Richmond City Gateway?

Yes, the hotel has a fully equipped fitness center for guests.

Brand Certified Facts from Best Western Premier Richmond City Gateway

This information is certified by Best Western Premier Richmond City Gateway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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