Holiday Inn Express & Suites Newport News by IHG

Reviews

• KJ

  Keisha Jones

  Oct 5, 2026
  4.0
  It was experience the people were really nice and yes I will recommend this hotel to friends and family thank you great job .
• SS

  Stephen Smith

  Sep 27, 2026
  5.0
  I’m a big fan of Holiday Inn express. This location has seen better days and is starting to get rundown. My favorite part about Holiday Inn express is their breakfast. They have a great selection. They have a machine that makes pancakes, which is my favorite. They also have high-end Greek yogurts with name brands. I have never seen a better breakfast at a hotel where it’s included .There is plenty of parking out front. The night front desk employee could use an attitude adjustment and be a little nicer.
• JG

  James Godfrey

  Sep 27, 2026
  5.0
  Place was awesome. Beds were a bit stiff but that's purely preference. Yahwul and Mika were amazing! Will be back if we're in the area!
• JS

  Jasmine Sims

  Sep 17, 2026
  5.0
  This review is for Dwaine. I just wanted to take the time to let the company know that he is an exceptional employee. His humor, his demeanor, and his service was top tier. As a manager for IHG myself, I can recognize exceptional employees, and he is by far one of the best. He was also great with my daughter which I greatly appreciated. Thank you Dwaine for making our stay amazing!
• CG

  Captain Gene

  Sep 3, 2026
  1.0
  Update after I wrote the review below. I went to go to the bathroom. The toilet bowls backed up. And there's no hot water for a shower. This place is a dump, do not stay here. Forget all the other reviews. Trust me find somewhere else After reading the mixed reviews, I figured, what the heck—there were enough decent ones that I decided to give this place a try. 2 start hotel definitely not 3 star Unfortunately, the hotel is very dated and pretty grimy overall. The hallway carpets were dirty, the floors didn’t seem very clean, and the rooms definitely need updating. My first room had an air conditioner that wasn’t cooling properly, and the fan motor was banging and extremely noisy. They moved me to a second room with a newer AC unit, which worked much better, but the room itself was still dated. The furniture was old, chipped, and worn, and it was a crapshoot whether the key card was going to work each time I tried to get into the room. The bed was comfortable, which was a positive. The best part of the hotel was definitely the breakfast. The breakfast area was nice, and the breakfast itself was very good. At around $110 per night, though, I don’t think this hotel is worth it. Maybe if the room were $60 or $70 a night, the breakfast and comfortable bed would make it acceptable for a quick overnight stay. But at $110, there are better options. For a longer stay, I would definitely look elsewhere, and I personally would not stay here again.