Holiday Inn Express Lorton by IHG

Reviews

• TW

  tanasha west

  4 days ago
  1.0
  TERRIBLE TERRIBLE EXPERIENCE! Had a reservation booked WELL in advance only to arrive & be told that the hotel was fully booked. Front desk clerk pretended to look for our reservation knowing good & well it had been canceled. He simply passed on a paper with the address for another hotel saying our reservation was moved there. Not ONCE did anyone call or email to make me aware of the change. Come to find out, bus loads of folks arrived & my room was given away. Now I have to drive 5 miles to another hotel at 12:23AM after a 6 hour drive - at least it's nearby... Absolutely inconvenient but guess i should be happy they had the decency to make accommodations for me at another hotel. If you're planning on taking the Amtrak auto train & book due to the hotel's proximity to the train station be sure to call ahead of your arrival to confirm your reservation.
• LS

  Leander Serrano

  May 3, 2026
  5.0
  En lo Personal Mi Familia y Yo pudimos tener una gran experiencia. Primero) andaba con un Truck de 26 Pies Segundo) Me ayudo un chófer de Bus a parquear el Truck. Tercero) Felipe recepción una Persona extrovertido y de Buen corazón nos ayudo bastante...
• BS

  B.j. “Ra” Septu

  May 1, 2026
  2.0
  Rooms need more attention to detail especially bathrooms. Hair in the shower sink still had people snot an nose residue in it. I don't think Ill return to this location. Plus they charge for parking they just started in January money hustle. Why? I dont know its not even a busy area. I didnt take picture of the sink before I cleaned it. I should have. (Platinum Elite)
• HR

  Hannah Roberts

  Apr 30, 2026
  5.0
  Lisa at the front desk was so kind. We were a little early, ahead of the rest of our group checking in, and she made sure we were taken care of as soon as we arrived. Maria with housekeeping was excellent! It felt so nice coming back to a clean room each night after a long day of touring D.C. Everything was restocked daily if needed. We had a wonderful experience and would definitely recommend. Also the complimentary breakfast was a must for us!
• MM

  Mark Merrill

  Apr 23, 2026
  2.0
  If you like mushy beds and sandpaper towels, this is your place. The outside of the building is beautiful. The lobby is beautiful. The elevators and hallways are beautiful. The bathroom is beautiful. The room is a good size. The carpeting in the room smells like a gym. But all of those beautiful things don’t do anything for creature comfort once you lie down in the bed. If you have a bad back, you should sleep somewhere else. The mattress is way beyond being due for replacement. And the bath towels are the same quality you find in a pet salon. We will not be returning to this location.

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