Candlewood Suites Glen Allen - Short Pump by IHG

Reviews

• JM

  Jaqueline Mannings

  Aug 21, 2026
  3.0
  Pros: The room was very nice and clean. Lady at the front desk is very nice and very helpful. Great location. Hotel in the middle of Everything. Safe and convenient Cons: When I first walked into the hotel, my room smelled like sewage due to the Dishwasher. Maintenance did come out the next day to fix it, but it still had a slight odor. Before I made my reservation, I had asked to be on a higher floor in a quiet area due to me working long hours at work. I was put in a room downstairs closer to the office. This room has a lot of traffic and a lot of noise. The door to go out the back sitting area outside was next to my room so you can hear that slam. You can hear the people talking outside my window. And you can hear the people laughing and making a whole lot of noise at the front desk. And the door from the office opening and closing and housekeeping cleaned the office early in the morning. The AC unit runs off of motion sensor so during the time I was sleeping, it got real hot in my room. I had to get up and walk around in order for it to start again.
• GC

  Gordon Cross

  Aug 15, 2026
  3.0
  It's fine for an overnight stay, but I would not recommend it for any longer. I stayed on the first floor, and it's in need of some renovation. Not recommended for a family.
• CB

  Christopher Bloch

  Aug 8, 2026
  1.0
  Warning elevators are out of order, had to carry all of luggage.
• JS

  Jacqueline Stearns

  Jul 7, 2026
  5.0
  Lovely hotel
• AM

  Anthony Makitra

  Jul 6, 2026
  5.0
  Great location, Super friendly staff and accommodating amenities!