Holiday Inn Christiansburg Blacksburg by IHG

Reviews

• MA

  Marcus A

  5 days ago
  1.0
  They charged us for a room we never used. Someone checked in and used it, not us. When we called we were told by Bella, the assistant general manager, that "i dont make mistakes" and was terribly rude. Whether it was fraud or incompetence, they are rude and unprofessional.
• JL

  Jordan Landers

  May 7, 2026
  5.0
  Bella at this Holiday Inn is incredible! She went above and beyond to be accommodating and made our arrival so much smoother. Her friendly attitude and professional service really stood out—I can’t recommend this location enough!
• WH

  waheed hosein (Stronger hitman)

  May 7, 2026
  5.0
  A amazing service best one yet, they had a computer and printer so I can print my new paper work and gave me a great breakfast Togo, and the room was clean clean clean
• MD

  Michelle De

  Apr 2, 2026
  5.0
  The rooms are clean and welcoming. The breakfast was very good. The staff is wonderful. Coffee is okay.
• AK

  A Kaplan

  Mar 27, 2026
  1.0
  I arrived at this hotel with a confirmed reservation (Confirmation #47738896) and was told my reservation could not be found — and that no rooms were available. Let that sink in: I had a confirmation number, and they still had no room for me. This is called being “walked,” and it is one of the most disruptive things a hotel can do to a guest. I had planned my travel entirely around this stay. I was not a walk-in hoping for availability — I was a confirmed guest who held up my end of the agreement. The hotel offered no satisfactory resolution on the spot. They directed me to another more expensive Holiday Inn hotel. If you are considering booking here, understand that a confirmation number apparently means nothing to this property. I would strongly encourage you to look elsewhere — or at minimum, call the day before to verify they actually have your room. I have filed a formal complaint with hotel management and will be escalating further. Traveler beware.