Holiday Inn Express & Suites Chesapeake by IHG

Reviews

• MW

  ministry wisdom

  4 days ago
  1.0
  The staff was very unhelpful the room stunk and had mildew and mold in it when ask the manager Sam to do something to compensate us they said we should just leave evidently they just want nasty rooms and if you don’t put up with it you can leave they run it like a motel 6 customers in the lobby was complaining about diarrhea left on a bed and pubic hair left in the shower they didn’t want to do anything for those customers either don’t stay here
• JF

  Jordan Figg

  6 days ago
  1.0
  We originally booked our room using points and they treat you like they don’t owe you anything if you use points but points have to come from somewhere by spending your own hard earned money our first room, the air conditioner drain was leaking all over the floor and it smelt like mold and mildew impossible to sleep. They switched us to a different room and from the picture shown here it looks like someone defecated on the bed. We were told after coming 12 hours, we had to wait until 11 o’clock in the morning to talk to the manager and cancel our plans if we wanted resolution they made sure and make us wait and did it on their schedule we were told that we either could stay in the mold and Meldew room or the defecation room or nothing when we get ready to leave The lady at the front desk wasn’t willing to do anything for us after spending 80,000 points. She gave us 5000 points back, which is ridiculous. keep in mind it was 1 AM that morning and they was going to kick us out if we didn’t accept one of those rooms. The front desk is not helpful at all. The manager asked why we didn’t leave at 1 AM.
• SL

  Sarah Lucas

  6 days ago
  2.0
  Location was very nice for traveling between Washington DC and Virginia Beach area. As far as the room, we had to move rooms. First room’s air conditioner was leaking to the point where it made the whole room stink. The second room as pictured, the bed was not clean on the box. Unaware of what it was. We had spent our day exploring DC came back to the room with the air conditioner issue. When going to the front desk the offered us a better room from what we had so we thought it was going to be okay. We go to check the room out and find the dirty bed. So when going up and letting them know about that, they said well it’s staying stinky room or the dirty room or nothing cause they were booked. So then when telling manager he asked why we just didn’t check out. It was 1am. Really.
• AA

  Amber

  Sep 1, 2026
  1.0
  Very unsatisfied with this Holiday Inn one of the worst that me and my boyfriend have ever been in long hair all over the back of the toilet the AC leaks water so bad that the floor in front of it and around it is soaking wet and there is black mold growing beside it they didn't even make the bed right there was no delay just another sheet on top of the bigger blanket and when I asked for a change of room I was told that there were no more but this is very disappointing we will not be coming back to this place
• AT

  Aduke T

  Aug 16, 2026
  3.0
  Strong odor in several rooms. Smells like mold or mildew. Asked to get new rooms and all rooms smelled the same, just not as strong an odor. Typically stay here annually but won’t stay again. Room accommodations have declined over the years.