Best Western Plus Heber Valley Hotel

Reviews

• JB

  Jo B

  Jun 28, 2026
  1.0
  Just awful. We asked (4 months ahead) for a quiet king room with a balcony and got a room that overlooked the Arby's and was on the intersection. Constant noise of tractor trailers jake brakes all night made it impossible to sleep. They charge more for this view. We asked at check in for a different room and were told the hotel was full but manger would check a different room for us the next day when people checked out. We never heard from the manager. We were there for 4 nights. The hotel is dirty; the hall carpets need to be vacuumed and shampooed. The coffee in room was empty, the paper in the room was empty, the toiletries were almost empty, the shower head was clogged with minerals, the hot water ran out on our last day. The one washer we used threw an error code and our laundry got stuck in the washer until we got the desk attendant to help. The front desk attendant was Ali and the manager was Chris. The were friendly when we spoke to them but had to push a button or call every time we needed something because people sit in the back rather than at the front desk to welcome you. There is no map of the hotel so we couldn't find the fitness center or the ice. We discussed issues with manager when we checked out and were told we would get a partial refund but we are still waiting for this bill to correct and post to our credit card. If staying in Heber city future guests should stay at the holiday inn across the street. Its still the same corner but there is no balconies and it looks newer. Just an FYI
• CB

  Cruz Bergey

  Jun 26, 2026
  5.0
  They had a really nice hot tub that me and my buddies thought was super chill, Dakota was a chill guy aura farming👍👍👍
• EL

  Easton Larson

  Jun 26, 2026
  5.0
  The hotel was really fun the pool and hot tub were really fun breakfast was good,the room services was good the beds were comfy and Dakota was really nice.
• RG

  Rocco Green

  Jun 25, 2026
  5.0
  The worker named Dakoda is a true Adam with that long hair nicest and cutest person I’ve ever met gave me a free cookie and is very cool beans!! Especially when it comes to service.
• JS

  Jason Spencer

  Jun 7, 2026
  5.0
  My stay at this hotel was absolutely exceptional from start to finish. The property was spotless, comfortable, and beautifully maintained, with excellent amenities and outstanding attention to detail. What truly made the experience memorable was Ali, the hotel host. Ali went above and beyond to ensure every aspect of my stay was perfect. From the warm welcome at check-in to providing helpful recommendations and promptly assisting with any requests, Ali’s professionalism, friendliness, and genuine hospitality stood out.

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