Best Western Plus Waxahachie Inn & Suites

Reviews

• JS

  Jeanie Shepard

  2 days ago
  1.0
  Very trashy not clean very old fashion not worth the price all kind of activities there ! This hotel is a safety hazard needs to be shut down! False advertising the mastress was suck in the middle. When I drove up I knew I was going to cancel the windows was disgusting 🤮! So I ask the lady at the front desk let me see the room before I pay. Once I enter the room I couldn’t believe my eyes very very old fashion furniture not even appealing the smell was not so good. These people are over charging people I had to drive over four hundred miles without any rest I cancel the room and know others were available in the city want stop there anymore for a room nasty 🤮
• RR

  Renee

  May 3, 2026
  1.0
  This was the most disgusting hotel I have ever been to. My family and I stayed in room 216. Our second day there we put the sign on the door requesting our room to be cleaned. When we got back that evening it was not. We had to go downstairs and speak to someone at the lobby the next morning and requested our room to be cleaned. The lady at the front desk was sweet and said she would make sure our room was cleaned. When we got back that evening the room was not cleaned and the shampoo/conditioner was not restocked. In the bathroom there is obvious mold where the shower is and the wallpaper is pealing. All the cleaners did was empty the trash and put some more towels up. Beds were not made and the floor was not vacuumed. The carpet in the rooms are discolored and dirty. I usually don’t walk on hotel floors in my socks but during this trip I did. All the socks I wore turned brown after walking on the carpet. The beds are very uncomfortable and my family and I had trouble sleeping. The WiFi is a joke. You will have to enter a password every time you get back to the hotel and you will randomly disconnect from the WiFi and have to enter the password again. We paid over $600 for a four night stay with the amount we paid I thought the rooms would be clean and comfortable. For anyone looking for a place to stay it is worth paying a higher price to stay elsewhere. I will not be back.
• BB

  bross

  May 3, 2026
  1.0
  There is a ton of mold in the bathrooms felt sick after taking shower
• MA

  Michelle Atkins

  Apr 13, 2026
  5.0
  Loved it here..They even jumped my car front desk maintenance Awsome.. Krupa so kind and smiles,and smiles....great greeter Sooooo Welcoming 5 or 6 stars🤩
• TW

  Timothy Wright

  Mar 25, 2026
  2.0
  They put me in a smoking room. I don't smoke! This must be the only smoking hotel in the country. Nicotine on walls and doors. Room smelled like a ashtray.

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