Garner Hotel Victoria - East by IHG

Reviews

• JW

  Jermaine Woodson

  May 3, 2026
  5.0
  The staff was excellent the breakfast was good to stay was very excellent very clean had everything you need definitely recommended to anyone else that's visiting Texas or in Victoria Texas. If you like trains the train tracks are right next to the hotel not too loud it's kind of peaceful actually to see the artwork of the trains other than that it's a wonderful Hotel to stay at
• JG

  Jason Garza

  Apr 30, 2026
  1.0
  The biggest issue was cleanliness. There were roaches near the breakfast area, which is completely unacceptable for any hotel. On top of that, the rooms had a strong sewage smell, making it very uncomfortable to stay. To make matters worse, the pricing felt dishonest. I was told the rate would be around $180 per night with tax, but before I even checked out, they had already charged me for two nights at about $230 per night. That kind of unexpected price increase without clear explanation is frustrating and unprofessional. Between the hygiene issues and the billing situation, I would not recommend staying here. I suggest management address both the sanitation problems and pricing transparency immediately.
• KM

  Kerry McGinty

  Mar 31, 2026
  1.0
  From the beginning of checking into this hotel I knew there would be problems. I arrived shortly after 2pm and was told that likely my room wasn’t ready since it was before 3pm, and if the room wasn’t ready I’d have to pay for early check in even though I’m an IHG member. I also brought my dog as the website stated this hotel was a dog friendly hotel. No where on the website does it say that the pet policy that the animal cannot be left alone, which was only informed upon arrival, stating that leaving the animal would result in an extra $150 charge. I explained I was traveling for business and not leisure and there wasn’t a way for me to bring my pet along and that he would be secured. Upon receiving my room keys I was told that they forgot to check if the room was even clean and if it wasn’t I could put my stuff inside the room and come back later. I then brought my items and my dog inside the hotel for the same staff member to day “wow that’s a very big dog” the entire exchange was unnecessary and I spent 35 mins locating another hotel and leaving. Only to be charged a one night stay at this property because I had been inside the room that wasn’t even verified to be cleaned prior to giving me the key.
• CG

  cody gross

  Mar 4, 2026
  3.0
  Nice hotel the train tracks being so close takes some getting used too and the breakfast isn't very good other than that the service and rooms were nice and clean
• YG

  Yellahaird Girl

  Feb 22, 2026
  5.0
  Great find! Had to layover from Saturday until Monday. They were quick to accommodate and efficient. Very friendly and clean. Nice Suprise . Thank you

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