Best Western Plus Stephenville Inn

Reviews

• KK

  Kami Kuhle

  1 day ago
  2.0
  The hotel was fine except they were out of extra pillows and the pool which looked great online was green!! We were very disappointed that we were unable to use the pool!
• BH

  Bryce Huett

  Apr 28, 2026
  1.0
  Totally nightmare and awful Best Western. I booked a room on Orbitz 5 mins before I arrived because we are in town for a funeral and the date was off on the app and I ask them to change it on their end to the correct night and they refused. The manager told me she wouldn’t help at all. Said she would charge me another $120 for the night we needed and no refund. Avoid this hotel at all cost as they will take your money.
• SE

  Stefanie Embrey

  Apr 24, 2026
  1.0
  There are not a lot of options in Stephenville, but this was definitely not a great choice. Our shower did not work, our fridge did not work, and none of the ice machines in the entire hotel worked. The bed might have been one of the most uncomfortable beds I’ve ever slept on. Overall, I’d definitely choose a different hotel if I were to ever come back.
• BC

  Bruce Clymer

  Mar 30, 2026
  1.0
  If you looking for price, that's about it. Place has two elevators, but only one worked. There were NO ice machines working. We had to walk to the restaurant next door to buy a cup of ice. A ball tournament in town and all those that attended kept coming to the front desk asking about ice when they got back to the hotel. We sat in the lobby with friends one night and water started pouring down on the breakfast area. One person on duty and many people trying to check in, a guy came up and was yelling at her because she didn't answer the front desk, and then she was trying to clean up the water mess in the breakfast area. We heard her on the phone with someone and evidentially they told her to deal with it. She was then in the room on the 2nd floor trying to clean the mess in that room, leaving the front desk probably unattended. I'm surprised she just didn't walk out. Breakfast was the barest minimum I have ever seen at a motel breakfast. The bed was good and we slept well, but this motel is past its prime with evidentially the idea to suck as much money as they can without doing any improvements.
• GH

  Gerald Hand

  Feb 20, 2026
  4.0
  staff was great, location great. rooms were clean and quiet except the doors slam hard up and down the hall. coffee machine was great- very fast and offered a lot of choices On the could improve side, the eggs were so finely parsed i needed a spoon or straw to eat, yet tongs were provided to serve. hmm. then 2 baskets of salt, but no pepper. strange. Computer didnt work, as it seems the battery in the keyboard was dead so printing was not an option.