SureStay Plus by Best Western San Antonio North

Reviews

• YH

  Yvonne Hurry

  3 days ago
  4.0
  I was suprised how good it was considering the reviews, rooms were, clean, smelled good, no bugs, AC was working great and service was good and price was great. Will definitely stay again!
• TS

  Tyler Simonds

  Sep 16, 2026
  5.0
  Very good. I’ve had a hard time finding decent hotels with a decent price that has good standards. I came in with a horrible attitude and Che was so kind and helpful, it set me on a better course for the evening. He helped me understand the booking app and the reservation. And much more. Thank you for your patience Che. Quickly he had me booked in and off to my room. The rooms are very clean. Well made bed. No dust. Over 5 stars. Highly recommend
• AA

  Arianna

  Sep 14, 2026
  1.0
  DO NOT STAY HERE!!!! I wish I could rate this lower than one star. Stayed here for a weekend trip with friends and we decided on a budget hotel since we would be out for most of the day. This place is dark and sketchy from the outside. It does not look like the pictures posted online. It did not feel safe for us to leave our cars parked. The hallways were hot and smelled like urine—no AC. There are no elevators to this place. The breakfast was unremarkable and not worth it. My friend had a bullet hole on his window—you could see the mark on the wall. Worst of all, there were cockroaches. COCKROACHES!!!! Absolutely unacceptable and disgusting. Do not stay here. I now know to spend extra money for a hotel instead of settling for this one. Expect to feel dirty after staying here.
• BR

  Bonifacio Renteria

  Aug 15, 2026
  1.0
  They are ridiculous. Reserved a room and put it in my mother’s name so she could watch my son while playing at a soccer tournament. Hotel would not honor the room because I was not there and did not have a credit card. What is the point in asking for the guest name and then billing name being different if they want the person onsite booking and the credit card. They wouldn’t even accept FaceTime so I could show them my Credit card and my ID
• SC

  Sergio Ceccopieri

  Aug 15, 2026
  5.0
  Great place, management is really commited with their jobs.

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